Seven reasons why we need pager alternatives in healthcare

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Pitch the pager or face the consequences While smartphones have become the manner of communication for most professionals, pagers are still used in many professions as the standard mode of communication. This choice for pagers comes with significant consequences and indeed many suggest the need for finding pager alternatives in healthcare. For example, pagers are not a secure method for communicating as pager messages are unencrypted. They leak information. Pager communications can also be hijacked. What is surprising is that while pagers have many significant reliability issues associated with them, many doctor and healthcare organizations continue to use them rather than seek a pager alternative. Stickiness While the overall popularity of pagers has been in decline over the past several years (see Google trends graph), pagers still maintain stickiness in the healthcare industry. In part this reason is historical as pagers have been used to alert doctors since the 1950s and […] Read more »

OnPage app helps prevent HIPAA violations and ransomware attacks

hospital ransomware atacks

OnPage helps thwarts HIPAA violations Avoiding HIPAA violations and combating potential ransomware attacks are top of mind for many healthcare institutions. In theory, avoiding HIPAA violations should be straight forward as HIPAA requirements are very specific in what they do and don’t allow hospitals to do during communications with their staff physicians. HIPAA legislation clearly prohibits the use of devices that do not have: user authentication data encryption remote wipe capabilities delivery and read receipts date and time stamps customized messaging retention time frames specified contact lists And yet in spite of these specific requirements meant to help ensure patient privacy, hospitals are the biggest target of ransomware attacks. According to one article, 88 percent of all ransomware attacks target hospitals. Hospitals become vulnerable to ransomware because events as basic as a lost or stolen iPhone expose strategic information. The issue is best summarized by the following paragraph in a recent article from Becker Hospital […] Read more »

OnPage uses Tropo to create bilingual office

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Spanish-language phone tree facilitates after-hours at doctor’s office OnPage and Cisco Tropo Back in February of this year, OnPage announced its integration with Cisco’s Tropo technology.  Tropo’s cloud-based API platform enables OnPage to embed real-time communications within the OnPage critical alerting application through the use of voice commands.  Tropo makes it simple for OnPage’s developers to use the Cisco capabilities to create new experiences. CEO Judit Sharon knew that this was a great ‘a-ha’ moment as it would allow many unexpected and serendipitous integrations. But what Judit did not realize was quite the way in which that serendipity would unfold. What we’ve got here is a failure to communicate At the beginning of the summer, OnPage received a call from the offices of Dr. Hector Lopez in Milwaukee, Wisconsin. Eric Eickhorst, the office manager at Milwaukee Family Practice, called OnPage as he was trying to find a way to help […] Read more »

50 Ways to leave your pager: Why it’s time to think pager replacement.

Why is it time to think about pager replacement? Perhaps the need for finding a pager alternative is clear to many realize the inefficency and time waste caused by using the device. These facts are highlighted in an article from 2014 entitled Why Are Hospitals Still Using Pagers?, Cliff McClintick writes “If you read the marketing copy of nearly any large hospital or health system, you’ll see references to “state-of-the art equipment” and “cutting-edge technology…. [C]onsumers have a right to expect the claim to be true. But if they or their family members experience delays in care because a doctor hasn’t returned a page, their faith may be shaken.” Moreover, the beep on a pager doesn’t rise above the constant alarms and sounds of other machines in hospitals or data centers. And often pager holders can sleep through their alarms. At OnPage, we have thought long and hard about how […] Read more »

New! Dynamic Scheduler Software Update

Dynamic Scheduler by OnPage

OnPage Announces the Introduction of the Dynamic Scheduler Update to its Critical Messaging Software System. Enterprise users now have an intuitive, flexible and easy to use scheduling system that that is able to handle the most complex employee, team and group calendar configurations. OnPage announced today the release of an improved version of the application and its alert management software. The latest enhancement to the OnPage secure priority messaging tools, addresses the enterprise users’ requirements for a robust on-call scheduling calendar. Additionally, companies of all sizes can take advantage of this scheduling feature which has been proven to be essential to efficient, worry-free, personnel management. Escalation Groups continue to be one of OnPage’s most useful enterprise features. This indispensable scheduling tool provides customers with the ability to prioritize recipients and supply redundancy to their urgent messages. The current software update significantly improves group messaging with the addition of on-call escalation […] Read more »

OnPage Brings Relief To A World Drowning In Alert Fatigue

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Onset Technology, creator of OnPage®, announced the release of its new and improved system which combines prioritized messaging and casual messaging in one secure application.  OnPage addresses the need for time-sensitive messages to rise above the chatter by uniting Pager-Like alerting capabilities with conversationally rich casual messaging — all wrapped in a security layer. The OnPage application, as it was originally designed, was Pager Replacement – a secure pager application on your smartphone. Customers relied on OnPage to send urgent alerts about a patient’s health status, a server outage, or a natural disaster. “During the Polar Vortex deep freeze of 2014, many of our healthcare agencies had specific requests for information,” said Kelsey Blackburn, Critical Incident Response Planner for COTS. “OnPage® enabled our partners to send a message and then receive a confirmation of receipt. OnPage helped avert an emergency and a potential hospital shutdown.” “Key people in the IT organization need to […] Read more »

OnPage Continuous Messaging for 2015

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OnPage Priority Messaging announced the release, on Jan 29, 2015, of OnPage for 2015, a major new update that represents an evolution in mobile communications and  addresses customer requests for expanded features, capabilities, and settings in areas ranging from back and forth continuous messaging, on-call scheduling management, secure priority messaging, and notifications. OnPage for 2015  is the first in the communications industry to integrate High Priority Secure Messaging and Low Priority Secure Messaging (which includes continuous messaging) all-in-one-app. Continuous Messaging, enabling recipients to reply to a sender, was a part of the first release of OnPage. But now replies are marked, so both sender and receiver know their message is part of a back and forth conversation. Quickly communicate during disruptive events with Continuous Messaging and — Make More Informed Decisions. Continuous Messaging – Now with Reply-to-Reply OnPage’s Continuous Messaging works the same way as a reply to an email — each […] Read more »

Pager Service Disruption Worries Quebec’s Rural Communities

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Telus announced that it is canceling its pager service across Canada, effective March 31, 2015. This is cause for worry amongst some residents of Quebec’s rural communities according to CBC News. Several anglophone coastline villages near Labrador, on Quebec’s Lower North Shore, do not have cellphone service. They rely on pagers to reach health-care workers and emergency responders. Without a pager system, according to Rowsell Roberts, volunteer firefighters and health-care workers would have to wait by the phone at home. Another group recommend using two-way radios — a 1950’s technology attempting to cure 21st century urgent messaging needs. Pagers Are Obsolete Fewer and fewer people are using pagers – the devices you hold in your hand – as time goes on. The number of pagers in use has been plummeting each year since their height in the mid-1990s. Nonetheless, as of 2013, about 161,500 Canadians still had paging service subscriptions, according […] Read more »

Ways Mobile Technology Can Enhance Nurse Communications

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Nurses: The First Practitioners of mHealth Legions of caring nurses were probably the first practitioners of mobile health (mHealth), starting in the last century — the pre-smartphone era. Nurses often carried “beepers” or what is now considered antiquated pagers. Ways Mobile Technology Can Enhance Nurse Communications Today, there are many ways mobile technology can enhance nurse communications. New mobile technologies are poised to empower nurses to both spend more time with patients and improve the quality of their care. Many believe this will make nurses more efficient, lead to lower fatigue, and result in fewer overtime hours — saving hospitals money. Mobile technologies, which include sensors, devices, and apps will make it easier for nurses to access information from wherever they are and collaborate with a patient’s care team. Accenture research found that nurses frequently use a diverse range of communication technologies. These include: bed alarms, digital signage, both mobile […] Read more »

What Does IT Downtime Cost Your Business?

Reduce Server Downtime with OnPage IT Alert Management Software

Can You Guess the Average Cost of IT Downtime? $50,00 per incident $100,000 per incident $250,000 per incident $500,000 per incident MORE THAN $500,000 per incident Here’s How to Increase Responsiveness and Decrease IT Downtime for Healht Care and for IT. The answer is #5 – the average outage incident in a health care environment costs $690,000, according to a study by the Ponemon Institute & Emerson Network Power. Large enterprise groups, according to the study, may incur costs exceeding $1.74 million per incident. The Cost of the Outage Alone is Only Part of the Picture: Today, the healthcare industry is dependent on data for clinical metrics, patient care, billing, reporting, and more. Server downtime is not only costly, but can be detrimental to daily operations. Fines associated with each incident can increase the cost substantially, depending on a number of factors such as the length of data downtime and the […] Read more »

What to Expect: Health Care & The Internet Of Things – IoT

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Health Care & the Internet of Things – IoT. What’s next? Many believe that the “Internet or Things” or IoT is just on the cusp of exploding in our homes – garage-door openers that open when your car is nearby, refrigerators that use the Internet to place an order when the milk gets low, heating systems that turn on from our smartphone, etc. But what about healthcare & the Internet of Things? Will we soon be seeing “smart” beds that react to patients needs and free up nurses to take care of more urgent needs? Will your runaway glucose level be reported to your doctor’s smartphone via a secure messaging alert? Or maybe it’s something else we haven’t even imagined yet? Predicting the health care technology future, even 3-5 years down the road, is a difficult task. Dr. Carl Sagan,  once said, “Prognosticating about the future is lost art.” Perhaps 150 years ago […] Read more »

COTS Relies on OnPage Priority Messaging Alerts System When Disaster Strikes

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COTS – the Central Ohio Trauma System relied on the OnPage Priority Messaging Alerts System to a help disseminate accurate and timely situational awareness during the sub-zero temperatures of last winter’s Polar Vortex. And, it relies on OnPage today to help save lives whenever disaster strikes.  The Polar Vortex Threatens a Hospital Network In the winter of 2014, the Polar Vortex covered much of the United States and temperatures in Ohio plummeted to record lows. The Central Ohio Trauma System (COTS) received numerous requests from central Ohio healthcare agencies for immediate and accurate communications about an evolving medical emergency. A water main break occurred in one of our major cities, affecting one of our hospital systems causing the shut down of  the entire water supply to the hospital,” recalled Kelsey Blackburn, Critical Incident Response Planner for COTS. “At that point, the main issue was not that they didn’t have power – because they […] Read more »

Internet of Things – Separating the Critical Data

Internet of Things

There’s been a lot of hype about the Internet of Things – but what exactly is the “Internet of Things”, and how will the use and access of critical data affect your life?   The Internet of Things is simply the interconnection of computing devices that are connected to one another and to the Internet. With applications ranging from consumer to consumer, business to business, and government to industries. The abbreviation for it looks like this — IoT.So, what type of devices and applications are we referring to here? Well, hi-tech ones that you might find in a health care setting such as a heart monitoring implant, internet-linked billboards, waste management systems to monitor those who exceed waste limits, smart water systems and meters, wearable devices such as wristwatches that not only monitor time and manage texts and emails, but they also monitor the blood sugar in a person’s system. […] Read more »

11 Technologies Obsolesced by Smartphones

OnPage - Smartphone Pager Replacement

The Smartphone Revolution is Here! Gone are Camcorders, Pagers and Remotes. Mpeg players, Pagers, and calculators have all been swept into the dustbin of technology and replaced by your smartphone. Today, smartphones can do just about everything these icons from yesteryear could, and much, much more. So, lighten your load. There’s no need to carry around all your old devices anymore — they all can be consolodated into one device, your smartphone. (Violins and Trumpets) Let’s spend a minute reminiscing and shedding a tear for technology devices gone bye, and herald in “The Age of the Smartphone”. The Top-11 Technology Devices Obsolesced By Smartphones Rating Scale: **** (extremley obsolete) *** (very obsolete) ** (quite obsolete) * (obsolete) . Pagers These buzzing-vibrating little devils — I found them annoying — were state of the art in their day, but are now vintage technology. The issue with Pagers is that once you sent […] Read more »

Physicians Are Embracing Mobile Health Apps

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At least two-thirds of American physcians report using mobile health apps on smartphones while working according to a recent MedData Group survey. But almost two-thirds believe that a connected health care system is either more than five years away or simply will never happen. Are you a IT health care professional wondering how the health care and related technology landscape, such as secure messaging and video conferencing, will evolve over the next few years? The findings of the study provides a snapshot of which mobile technologies physicians are using right now — and what they want to be using in the future. Current Mobile Usage: Almost half of doctors say they currently use mobile apps to look at medication interactions The next-highest type of app cited is for diagnosis Less than 20 percent are currently using apps to access electronic health records The Top Three Areas Doctors are Considering for Next Year: […] Read more »

Mass. Tech & Health Care Firms’ Trade Mission to Israel

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Mass. technology and health care leaders will be heading to Israel, along with Gov. Deval Patrick, on an innovation partnership and trade mission. Gov. Patrick and members of the delegation are scheduled to visit companies and business organizations in the innovation economy sectors from May 27  to June 4, 2014. The group will make stops in Tel Aviv and Jerusalem, then Dubai, and finally Abu Dhabi in the United Arab Emirates.    The list of those attending the mission reads like a who’s who of the Bay State tech world. It includes: Barry Cohen, EVP Strategy, PTC Tim Healy, CEO,  Chairman and Co-Founder, EnerNOC Avner Halperin, CEO of EarlySense Robert Kraft, CEO & President of Kraft Industries Fred Lawrence, president of Brandeis University Nicholas Negroponte, Co-Founder & Chairman, MIT Media Lab Tim Rowe, CEO of Cambridge Innovation Center Ido Schoenberg, CEO of American Well Joel Schwartz, senior V.P. for global new business […] Read more »

Health IT Market Growth Forecast

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Health IT Market Growth {Via HealthcareitNews) According to the Research and Markets’ North American Healthcare IT Market Report 2013-2017, the market is forecasted to grow at a compound annual growth rate of 7.4% to reach $31.3 billion by 2017 from $21.9 billion in 2012. Many factors contribute to the growth of the Health IT market. To name a few, the rise in pressure to cut healthcare costs, the growing demand to integrate healthcare systems, the high rate of return on investment and so forth. “Healthcare information technology has emerged as a promising development to transform the paper-based healthcare system into a digitized one,” report authors write in a news release. “HCIT also gives clinicians real-time access to patient data, and provides them with support to make the best possible decisions. It streamlines processes and reduces administrative overhead. The impact of IT on healthcare in the past decade has been modest, […] Read more »

OnPage Pager Replacement and Priority Messaging Software can Now be Activated via Your Existing Communication Terminals

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The OnPage Pager Replacement, announced today the release of its new API, enabling seamless integration into all major communication platforms. With the release of its new API (Application-Programming Interface), it is now easier than ever for organizations to adopt and integrate OnPage Pager Replacement into their communication infrastructure, greatly enhancing reliability, accountability, security, efficiency, and compliance with HIPAA and other emerging regulations. With its R&D organization and roots in Israel, today’s announcement by Onset Technology was featured at an event with Massachusetts Governor Deval L. Patrick and Massachusetts and Israeli business leaders at MassChallenge in Boston. The event included the release of important findings by the New England Israel Business Council that describes the multi-billion dollar impact of Israeli-founded companies on Massachusetts and their role as a critical growth engine for the Massachusetts economy, as well as the extraordinary spirit of collaboration and innovation that exists between Massachusetts and Israel.  […] Read more »

Minimize Server Downtime or Pay Thousands!

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A recent study done by Ponemon Institute & Emerson Network Power shows that healthcare organizations face an average cost of $690,000 per outage incident. This comes as a 41 percent increase since 2010. The study also shows that larger groups with more extensive IT systems could pay our nearly as much as $1.74 million per incident. These costs come at a hefty price, but server downtime for the healthcare industry can be detrimental to daily operations. The healthcare industry is very dependent on data for all aspects of care including clinical metrics, patient care, and billing and reporting. The fines associated with each incident do depend on a number of factors such as length of data downtime and complexity of downtime.  “This increase in cost underscores the importance for organizations to make it a priority to minimize the risk of downtime that can potentially cost thousands of dollars per minute,” said […] Read more »

Knowledge Is Key For Pager Replacement

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Communication processes are continuing to be streamlined by new technologies and new gadgets. Traditional pagers once used to hold important functionality but now lack very important features. Users who want the paging functionality without the actual pager are turning towards more advanced technologies to replace their pagers.   Users who are looking to replace their pagers should remember that knowledge is key. You want a solution that will be able to provide you complete insight into your paging and communication needs. OnPage is a complete secure and encrypted pager application that operates on your smartphone. The OnPage application allows you to have complete insight and control over your organizations communication.  With OnPage, you get full time-stamped audit trails of all incoming messages. You will know the second a message was sent, delivered, read and replied to, or if the message ultimately failed. OnPage also delivers enterprise visibility to all incoming messages […] Read more »

Secured Texting is NOT Acceptable for Pager Replacement

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Due to the new HIPAA compliance guidelines that came out in September, more organizations rush to get compliant messaging solutions such as secure SMS. However, there are many reasons why secured texting is NOT acceptable for healthcare communication and is NOT a suitable replacement for pagers. 1) Secured Texting does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application 2) Secured Texting does NOT provide persistent alerts until the message is acknowledged; it will only alert you once. 3) Secured Texting does NOT offer a repeated delivery until your device is operational 4) Secured Texting does NOT have a time stamped audit trial for ALL messages 5) Secured Texting does NOT allow for group or escalation group messages. 6) Secured Texting IS NOT fully HIPAA compliant. It does not archive messages. If you are using secured texting as your messaging solution, you […] Read more »

Privacy & Security Breaches

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In the healthcare industry, a patient’s privacy and security are held to the highest standard. Healthcare professionals and organizations must adhere to many rules & guidelines including the HIPAA Security Role, HITECH act and the Joint Commission.  Breaching these deep regulations can result in expensive fines and lack of patient confidentiality. Nevertheless, these breaches do occur more frequently than to be expected. One way these occur is due to nosy employees. In October of this year, Allina Health system in Minnesota notified more than 3,800 patients that one of its medical assistants had accessed their PHI improperly for more than three years. In this time frame she had accessed, patient’s names, DOB’s, clinical data, health insurance information and partial Social Security Numbers. They were able to seek out who was responsible for these breaches by following the audit trail of that patient’s record. Another way in which privacy & security breaches occur is due […] Read more »

Top BYOD Issues Facing the Healthcare Industry

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BYOD is here to stay. That’s why healthcare organizations need to establish best practices and strategies for deploying and maintaining a BYOD environment. Healthcare organizations that do enable a BYOD environment are able to streamline processes, improve physician access to information, and improve overall patient care. The benefits of BYOD make it easy for healthcare organizations to decide on making the switch; however there are a few issues on BYOD that organizations seem to fear.   OnPage, a Priority Messaging Application and pager replacement app has helped hundreds of healthcare organizations move from old traditional pagers to using their smartphones to receive pages. In doing so, OnPage has addressed these top BYOD concerns, so you no longer have to worry. Issue #1 Mixing personal and professional use of mobile devices  When you bring your own device to your workplace you are also bringing in your personal life as well. For this […] Read more »

Ready Or Not: HIPAA Just Got Tougher

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September 23rd was the final deadline for vendors that provide services to HIPAA-covered plans known in HIPAA parlance as “business associates” – the new regulations do introduce fundamental change. Under the new regulations, business associates are required, for the first time, to comply with the HIPAA Security Rule, many provisions of the HIPAA Privacy Rule, and are subject to direct enforcement action by the U.S. Department of Health and Human Services (HHS). OnPage, a virtual two-way pager application for iPhone, Android & Blackberry is a secure, and fully HIPAA compliant solution for anyone in the healthcare industry. If you are currently using non HIPAA Compliant solutions for your critical messages, you can turn to OnPage and rest easy knowing you are in full HIPAA compliance. OnPage-full HIPAA compliance messaging solution Secure Encrypted Communication- Encrypted from end to end. Archiving ability- Archive all of your messages for HIPAA security standards Remote Wipe Ability- Remotely wipe all of your users […] Read more »

The iPhone App Review Gives OnPage 4.5 Stars

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The iPhone App Review site recently reviewed OnPage for its secure, pager replacement application. Reviewed by Philip Chan, OnPage was given an overall rating of 4.5/5 stars! The application was rated on a number of features including, Features, Appearance & Layout and Value. Chan goes on to express ..”For those who frequently use a paging system and finding themselves forgetting to bring both their pager and their cellular device with them on the go would find this app extremely helpful since the app consolidates the paging function on to a single device. Even for those who don’t consider themselves the forgetful type, the added security blanket of never missing a significant message doesn’t hurt. With the free trial for you to fiddle around with, the only thing you are missing out on is not having to worry about peace of mind.” To Read the Entire App Review Click Here. Please follow […] Read more »

OnPage Pager Replacement and Priority Messaging Application Strengthens Security and Increases Efficiency with New Enhanced Version

To Read The Entire Press Release Click Here Onset Technology, creator of the OnPage Pager Replacement and Priority Messaging Application, releases new version with security and efficiency enhancing features such as Remote Wipe, Contact Sync, Message Forwarding and New Ringtones OnPage announced today the release of an enhanced version of the OnPage pager application for the iPhone, Android and Blackberry devices. New features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of the top ten issues hospitals are facing during 2013 is Mobile Communication Security. According to the PwC Health Research Institute, 69% of consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through mobile devices. “The rising concern over hospital privacy and security is due to […] Read more »

Is Your Organizations Communication Where It Should Be?

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If you are in the Healthcare Industry then you know the importance of communication within your organization. Emergencies occur all too often. When they do, you or your team must able to communicate with the right people at all times. OnPage developed the Communication Evaluation for you to check and see where your levels of concern are for your organizations communication, and what areas you can improve upon. Think your communication is rock solid? Prove it by completing this evaluation. Know you have a lot to improve on? That’s alright! This Evaluation will help you address your highest and lowest levels of concern so you can better address each one. Download the OnPage Communication Evaluation now and see where you can improve upon in fields such as HIPAA Compliance, Reliability, Communication Roadblocks & Ease of Integration. OnPage provides accountability to both Hospitals and Healthcare organizations that rely on HIPAA compliant, secure messaging for everyday […] Read more »

Michiana Hematology Oncology Chooses OnPage Pager Application for Improved Communication, Reliability and Convenience

To Read The Entire Press Release Click Here A leading Hematology/Oncology practice in Indiana can now communicate faster and more efficiently with OnPage’ secure, HIPAA compliant application. Onset Technology, creator of OnPage Mission Critical Messaging and Pager Application for Android, iPhone and Blackberry, announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its […] Read more »

Michiana Hematology Oncology Chooses OnPage For Improved Communication, Reliability and Convenience

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OnPage announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage for their priority messaging. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its leadership in medical technology, treatment options, clinical research, and patient care. With locations in Crown Point, Elkhart, Mishawaka, Plymouth/South Bend and Westville, patients receive the most sophisticated and trusted cancer care available in the region. Now with the […] Read more »

SJH Cardiology Associates Chooses OnPage for Dependable HIPAA Compliant Communication

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OnPage announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant communication and encrypted messaging among their MDs and Staff, across a variety of smartphones. OnPage provides SJH with reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process.  Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. A key factor in SJH’s decision to select OnPage was the ability to have […] Read more »

Worried About HIPAA Compliance?

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A recent study done by the Ponemon Institute on the Risk of Regulated Data on Mobile Devices & In The cloud concluded that cloud based storage and mobile applications are the typical sources for safety concerns in clinical settings. The survey included 781 IT and data security practitioners and found that 59 percent of respondents said their organization permits employees to use their personally owned mobile devices (BYOD) to access and use regulated data. However, only 35 percent of organizations have a policy that tells employees what is acceptable. Of those respondents who say their organizations permit employee owned devices in the workplace, an average of 53 percent of employees in these organizations use their own devices to access and use regulated data, When it comes to communication in the healthcare sector, HIPAA Compliance should not be a concern when organizations can turn toward OnPage Priority Messaging.  OnPage is a virtual […] Read more »

Thoughts From The CEO: Efficiency, Accountability & Reliability

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This past weekend I attended the Fraunhofer awards ceremony for the prestigious 2013 Joseph von Fraunhofer Prize for Science and Innovation in Hannover, Germany. The Prizes were given to four technology groups from different institutes around the world, working in different fields but with the same theme: developing new technologies that enhance Efficiency. As a spectator listening to the different group presentations (with a translator), it became very clear to me that indeed Efficiency is the word of the future! Efficiency is the goal! I recalled a conversation I had the prior week with the CIO of a large healthcare plan in Boston to whom I introduced our OnPage solution for Pager replacement on Smartphones. He said that based on their budget for 2014, they may need to cut some people, but still carry the same load.  Essentially be more efficient! Being efficient is facilitated by the use of new […] Read more »

Hospitals Losing BILLIONS over Outdated Pager Technology!

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“U.S hospitals are wasting billions of dollars every year by having their staff use archaic communication technology like pagers” (CNN Mo ney) According to a new study by technology research firm Ponemon Institute, physicians and nurses working in hospitals waste an average of 46 minutes a day when they use beepers to exchange information about patients, rather than using updated technology like smartphones. The study goes on to say that the cost of lost productivity for hospitals due to outdated technology like pagers translates to more than $8 billion annually! Hospitals that can make the switch to a more updated technology like OnPage Priority Messaging- a pager replacement application that combines the functionality of a pager but with the power and convenience of a smartphone. OnPage can increase their productivity levels, and allow them to reduce unnecessary spending on outdated technology like pagers. The respondents of the survey also mentioned […] Read more »

OnPage Offers Priority Messaging API

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OnPage allows you to send and receive your messages numerous ways, making it easier for you to communicate with your staff or organization. You can send an email, phone call, app to app message, you can send messages out online through the Web Console, and you can also send them out through OnPage’s API. The OnPage Priority Messaging API essentially connects your applications to the OnPage system. The API focuses on integration between OnPage and our customer and/or partner applications in order to bring you a flexible and convenient secure mobile messaging system. The OnPage API provides you with an additional way to send your OnPage messages securely. With the API Integration, you can send messages to individual OnPage users or to groups and receive tracking information for those messages including, delivery and read time stamps or reply information. The OnPage API can be use alongside the available methods of […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

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OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all other departments is anticipated in the near future. Initially, the Center’s Cardiology Department will enjoy many benefits of using the OnPage solution, including the ability to communicate immediately and securely with its cardiologists, through both cell service and WI-FI, send continuous paging […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

To Read The Entire Press Release Click Here An Ivy League medical center can now communicate faster and more efficiently with secure, HIPAA compliant priority messaging without having to carry outdated pagers.  Onset Technology, leader in secure mobile priority messaging, creator of OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all […] Read more »

Does Your Messaging Solution Archive Messages for HIPAA Compliance?

HIPAA Wording

Did you know that to be in complete HIPAA compliance you must adhere to the six year document retention requirement for information related to PHI (protected health information) specified within HIPAA? You may have thought that to be in compliance with HIPAA you only needed a messaging system with secure end to end encryption. This statement is not true. To be in complete HIPAA compliance you need to adhere to their archiving requirements and keep information related to PHI on record for at least six years. Messaging solutions on the market today that claim to be HIPAA compliant do not adhere to this archiving requirement. Secure SMS text for example does not adhere to this requirement as there is no way to store or audit past information, whether the message was sent encrypted or not. OnPage, a virtual pager application for smartphones has become an essential product for healthcare organizations […] Read more »

Case study: Saint Francis Hospital

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One of the Largest Private Medical Centers in the Country Eliminates Outdated, Costly Pager Technology by Embracing Secure Assured Messaging with OnPage Business Situation Dave Cote, Manager of Telecom & Network Engineering For Saint Francis Hospital and Medical Center was looking for an inexpensive, secure and reliable pager replacement for over 2,000 pagers. Solution OnPage provided Saint Francis with HIPAA compliance, delivery confirmation notifications, elimination of monthly fees and consolidation of their physicians multiple devices, Products OnPage Benefits Saint Francis is now able to: •eliminate their monthly fees. •relieve their physicians of carrying around an extra device. •enjoy a 100% reliability rate for hospital messages •ensure delivery and confirmation of messages •know that the right message gets to the right person at the right time. “With OnPage, our hospital and its call center have received highest level of reliability. I have not had one issue with operators sending messages, or […] Read more »

WHAT’S THE ONE THING YOUR SMARTPHONE CAN’T DO … YET?

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  Sometimes we get things right the first time. In 1949, Al Gross patented the telephone pager. Here was a pocket-sized device that went everywhere, and could ensure people received urgent messages no matter where they were. It took 25 years to catch on—and boy, did it ever. The first commercially successful pager, the Motorola Pageboy, was marketed in 1974. The pager (which people took to calling a “beeper”) might well be the first truly mobile communication device to catch on, with over 61 million pagers in use by 1994. Then along came the cell phone and, later, the smartphone. Today, we have a zillion ways to send urgent messages, but only one way to ensure those messages are received and read. Think about it. We have email, texting, chat rooms, instant messaging, SMS, MMS, Skype, iChat … the list is long. Yet those messaging systems can’t be relied upon […] Read more »

New OnPage™ Feature: Web Console for Paging Management

OnPage Paging Dispatcher

Managing the paging communications function for large organizations like healthcare clinics or hospitals can be tricky. There may be tens, if not hundreds and sometimes thousands of contacts to manage, notify and track. It’s a challenge for any organization. Introducing the OnPage Web Management Console As part of our ongoing development specifically geared toward the enterprise level customers, OnPage has just released a new feature to help multi-account clients better manage their pager and priority communications. It is the OnPage web management console. The OnPage web management console continues our efforts to make sending and receiving pages and priority messages as flexible as possible. OnPage users can now send messages directly from a customized web console, in addition to the previously available methods of email, phone, and through the application itself. How to Add the Web Management Console OnPage customers that want to manage the pager notifications can simply add […] Read more »

Pitch Your Pager Device for a Smartphone

Pitch Your Pager

  Do you still use a pager? If you answered yes, you’re not alone.  Many hospital, healthcare and emergency response workers still own and use pagers as part of their daily operations. Pagers widespread but falling out of favor Hospitals routinely use pagers to alert physicians, respiratory therapists, and other important staff regarding when and where they’re needed in the hospital. Firefighters too, especially volunteer staff, regularly employ pagers to receive priority messages so they can respond to calls in their local communities. Although still widespread, not every one is happy about still having to use pagers. Many users often cite serious concerns such as limited functionality, poor coverage, aging infrastructure and a dwindling number of options when it comes to pager service providers.  They feel trapped into using obsolete pager technology when their own personal devices offer far superior service. Smartphones begin replacing pagers The need for priority messaging […] Read more »