HIPAA-Secure Messaging

HIPAA-secure messaging – Enhance team collaboration and care delivery.

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Perfecting HIPAA-Secure Messaging

OnPage’s HIPAA-secure messaging platform allows care teams to securely exchange sensitive information on the OnPage mobile pager application. All communications are encrypted and hosted on OnPage’s SSAE-16-compliant facility.

The mobile pager service enhances care team accountability, transparency and responsiveness. OnPage’s HIPAA-secure messaging solution overrides the silent switch on all smartphones, and it automates alert delivery to the person on call through web-based digital schedules and escalation policies.

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Comprehensive HIPAA-Secure Messaging

OnPage’s HIPAA-secure messaging service enables healthcare providers to communicate via encrypted and secure text communication.

Additional features include the ability to:

Create and manage escalation policies
Bring critical alerts to the forefront, continuing for up to eight hours until acknowledged
Override the silent switch on all mobile devices
Enable administrator-user secure communications
Track messages and review audit trails with SENT, DELIVERED and READ receipts
Give every group their preferred on-call rotation with on-call scheduling
Create on-call recurring schedule exceptions
Add attachments to messages for better decision-making
Mute the mobile pager when off duty
Remote wipe sensitive information if devices are confiscated

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Latest Integration:

OnPage-OpenEMR Integration

Using OnPage’s API, OnPage makes web service requests to OpenEMR records and when the established criteria are met (i.e., a change in the EMR that is significant enough to trigger an alert), OnPage receives a response, along with relevant information and files to include in an alert to the appropriate person or care team.

Download: Questions to Ask Before Adopting HIPAA-Secure Messaging

Many hospitals are postponing their decisions on replacing their obsolete pager systems. They don’t want to run the risk of selecting a solution that is difficult to use and that will meet with user resistance.

What’re the best criteria for choosing a secure messaging alternative? This guide explores nine important questions to ask of any clinical communications platform vendor including:

Does the solution actually replace pagers or just add on to pagers?
Does the solution comply with HIPAA mandates?
Does the solution improve workflows, keep the status quo or disrupt communication?

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HIPAA-Secure Messaging

Continuous Industry Success

OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!