OnPage app helps prevent HIPAA violations and ransomware attacks

OnPage helps thwarts HIPAA violations Avoiding HIPAA violations and combating potential ransomware attacks are top of mind for many healthcare institutions. In theory, avoiding HIPAA violations should be straight forward as HIPAA requirements are very specific in what they do and don’t allow hospitals to do during communications with their staff physicians. HIPAA legislation clearly prohibits the use of devices that do not have: user authentication data encryption remote wipe capabilities delivery and read receipts date and time stamps customized messaging retention time frames specified contact lists And yet in spite of these specific requirements meant to help ensure patient privacy, hospitals are the biggest target of ransomware attacks. According to one article, 88 percent of all ransomware attacks target hospitals. Hospitals become vulnerable to ransomware because events as basic as a lost or stolen iPhone expose strategic information. The issue is best summarized by the following paragraph in a recent article from Becker Hospital […] Read more »

Pager Service Disruption Worries Quebec’s Rural Communities

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Telus announced that it is canceling its pager service across Canada, effective March 31, 2015. This is cause for worry amongst some residents of Quebec’s rural communities according to CBC News. Several anglophone coastline villages near Labrador, on Quebec’s Lower North Shore, do not have cellphone service. They rely on pagers to reach health-care workers and emergency responders. Without a pager system, according to Rowsell Roberts, volunteer firefighters and health-care workers would have to wait by the phone at home. Another group recommend using two-way radios — a 1950’s technology attempting to cure 21st century urgent messaging needs. Pagers Are Obsolete Fewer and fewer people are using pagers – the devices you hold in your hand – as time goes on. The number of pagers in use has been plummeting each year since their height in the mid-1990s. Nonetheless, as of 2013, about 161,500 Canadians still had paging service subscriptions, according […] Read more »

Ways Mobile Technology Can Enhance Nurse Communications

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Nurses: The First Practitioners of mHealth Legions of caring nurses were probably the first practitioners of mobile health (mHealth), starting in the last century — the pre-smartphone era. Nurses often carried “beepers” or what is now considered antiquated pagers. Ways Mobile Technology Can Enhance Nurse Communications Today, there are many ways mobile technology can enhance nurse communications. New mobile technologies are poised to empower nurses to both spend more time with patients and improve the quality of their care. Many believe this will make nurses more efficient, lead to lower fatigue, and result in fewer overtime hours — saving hospitals money. Mobile technologies, which include sensors, devices, and apps will make it easier for nurses to access information from wherever they are and collaborate with a patient’s care team. Accenture research found that nurses frequently use a diverse range of communication technologies. These include: bed alarms, digital signage, both mobile […] Read more »

OnPage Secure Priority Messaging Celebrates Its 3rd Birthday

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OnPage secure priority messaging system is celebrating its 3rd birthday this July. In 2013, OnPage grew its user base 100% over the previous year, and we are forecasting another 100% growth in 2014. Today, over a 1000 customers from industries including health care, energy, finance, government, hi-tech, and utilities are using OnPage for accurate, immediate, and reliable communications that assure business continuity. But  OnPage didn’t just arrive on the scene three years ago. Our company transformed itself from a successful enterprise-based product company, offering urgent messaging on the BlackBerry platform, into a 100% cloud-based services company offering OnPage secure priority messaging across all mobile devices, including: Android, Blackberry, and iOS. We were first in the space to make this transistion. Judit Sharon, CEO of Onset Technology, makers of OnPage, said, “It’s been a great challenge and an exciting ride. We still have many of the same customers that started with us in our […] Read more »

The Mobile Health Revolution is Here

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Advances in mobile computing technology are revolutionizing the way teen, parents, grandparents, and businesses communicate, access, and use information. If you think about it, it’s not at all surprising, considering that people check their phones an average of 150 times a day. As of 2014, more than 80% of Americans own and regularly use cell phones. Of those cell phones, 50% are smartphones running iOS or Android operating systems which capable of browsing the Internet and downloading the millions of available Apps.  Anyone who has a teenager knows that mobile computing has taken over. But here’s what may be surprising to some – mobile computing has made major inroads to the professional world, with patient health management at the head of the pack. An Information Week article published in 2011 reported that 80% of doctors use a smartphone or a tablet (such as a iPad) at work. And in another report, […] Read more »

UltraRAD Chooses OnPage Priority Messaging for Reliable HIPAA Compliant Communication

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OnPage announced today that UltraRAD selected OnPage for their after-hours critical customer support team.   OnPage will ensure that UltraRAD can be immediately reached by its customers requiring emergency support, while at the same time, enable UltraRAD to reliably and securely communicate with and dispatch its technicians as quickly as possible. As a leading medical imaging company, UltraRAD provides vendor-neutral software solutions and cloud-based services to the healthcare industry. UltraRAD specializes in software systems for radiologists, teleradiology service providers, private practices, imaging centers, and hospitals. Any software failure at a customer’s site must be addressed with the utmost urgency as an entire radiology practice can come to a halt. Prior to switching to OnPage, UltraRAD used a hosted VOIP phone system for their messaging needs, but experienced a number of reliability issues. OnPage enabled UltraRAD’s to track all of their incoming and outgoing messages, all in a secure, HIPAA-compliant manner. […] Read more »

Get the Ultimate Control Over Your Messages

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Presenting the world’s most advanced web dashboard for group or individual paging, monitoring response, analyzing and reporting. Previously named Web Management Console, the OnPage Control System allows you to manage all your company’s communications easily and reliably. The system is unbelievably user friendly and intuitive, totally secure, and it allows you to be in complete control under all circumstances. With The OnPage Control System You Can: Send Messages from the office manager desktop and follow up with further instructions upon response Send as many messages as you need in seconds and monitor their status in real time Manage contact information for multiple users and groups Create users in a unified way for easy access Page an individual, group or escalation group Define escalation groups to a list of individuals to ensure prompt response Sync all OnPage contacts to all users’ devices Survey all messages within your organization Comply With HIPAA […] Read more »

OnPage Pager Replacement and Priority Messaging Software can Now be Activated via Your Existing Communication Terminals

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The OnPage Pager Replacement, announced today the release of its new API, enabling seamless integration into all major communication platforms. With the release of its new API (Application-Programming Interface), it is now easier than ever for organizations to adopt and integrate OnPage Pager Replacement into their communication infrastructure, greatly enhancing reliability, accountability, security, efficiency, and compliance with HIPAA and other emerging regulations. With its R&D organization and roots in Israel, today’s announcement by Onset Technology was featured at an event with Massachusetts Governor Deval L. Patrick and Massachusetts and Israeli business leaders at MassChallenge in Boston. The event included the release of important findings by the New England Israel Business Council that describes the multi-billion dollar impact of Israeli-founded companies on Massachusetts and their role as a critical growth engine for the Massachusetts economy, as well as the extraordinary spirit of collaboration and innovation that exists between Massachusetts and Israel.  […] Read more »

Secured Texting is NOT Acceptable for Pager Replacement

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Due to the new HIPAA compliance guidelines that came out in September, more organizations rush to get compliant messaging solutions such as secure SMS. However, there are many reasons why secured texting is NOT acceptable for healthcare communication and is NOT a suitable replacement for pagers. 1) Secured Texting does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application 2) Secured Texting does NOT provide persistent alerts until the message is acknowledged; it will only alert you once. 3) Secured Texting does NOT offer a repeated delivery until your device is operational 4) Secured Texting does NOT have a time stamped audit trial for ALL messages 5) Secured Texting does NOT allow for group or escalation group messages. 6) Secured Texting IS NOT fully HIPAA compliant. It does not archive messages. If you are using secured texting as your messaging solution, you […] Read more »

Privacy & Security Breaches

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In the healthcare industry, a patient’s privacy and security are held to the highest standard. Healthcare professionals and organizations must adhere to many rules & guidelines including the HIPAA Security Role, HITECH act and the Joint Commission.  Breaching these deep regulations can result in expensive fines and lack of patient confidentiality. Nevertheless, these breaches do occur more frequently than to be expected. One way these occur is due to nosy employees. In October of this year, Allina Health system in Minnesota notified more than 3,800 patients that one of its medical assistants had accessed their PHI improperly for more than three years. In this time frame she had accessed, patient’s names, DOB’s, clinical data, health insurance information and partial Social Security Numbers. They were able to seek out who was responsible for these breaches by following the audit trail of that patient’s record. Another way in which privacy & security breaches occur is due […] Read more »

Top BYOD Issues Facing the Healthcare Industry

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BYOD is here to stay. That’s why healthcare organizations need to establish best practices and strategies for deploying and maintaining a BYOD environment. Healthcare organizations that do enable a BYOD environment are able to streamline processes, improve physician access to information, and improve overall patient care. The benefits of BYOD make it easy for healthcare organizations to decide on making the switch; however there are a few issues on BYOD that organizations seem to fear.   OnPage, a Priority Messaging Application and pager replacement app has helped hundreds of healthcare organizations move from old traditional pagers to using their smartphones to receive pages. In doing so, OnPage has addressed these top BYOD concerns, so you no longer have to worry. Issue #1 Mixing personal and professional use of mobile devices  When you bring your own device to your workplace you are also bringing in your personal life as well. For this […] Read more »

Ready Or Not: HIPAA Just Got Tougher

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September 23rd was the final deadline for vendors that provide services to HIPAA-covered plans known in HIPAA parlance as “business associates” – the new regulations do introduce fundamental change. Under the new regulations, business associates are required, for the first time, to comply with the HIPAA Security Rule, many provisions of the HIPAA Privacy Rule, and are subject to direct enforcement action by the U.S. Department of Health and Human Services (HHS). OnPage, a virtual two-way pager application for iPhone, Android & Blackberry is a secure, and fully HIPAA compliant solution for anyone in the healthcare industry. If you are currently using non HIPAA Compliant solutions for your critical messages, you can turn to OnPage and rest easy knowing you are in full HIPAA compliance. OnPage-full HIPAA compliance messaging solution Secure Encrypted Communication- Encrypted from end to end. Archiving ability- Archive all of your messages for HIPAA security standards Remote Wipe Ability- Remotely wipe all of your users […] Read more »

The iPhone App Review Gives OnPage 4.5 Stars

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The iPhone App Review site recently reviewed OnPage for its secure, pager replacement application. Reviewed by Philip Chan, OnPage was given an overall rating of 4.5/5 stars! The application was rated on a number of features including, Features, Appearance & Layout and Value. Chan goes on to express ..”For those who frequently use a paging system and finding themselves forgetting to bring both their pager and their cellular device with them on the go would find this app extremely helpful since the app consolidates the paging function on to a single device. Even for those who don’t consider themselves the forgetful type, the added security blanket of never missing a significant message doesn’t hurt. With the free trial for you to fiddle around with, the only thing you are missing out on is not having to worry about peace of mind.” To Read the Entire App Review Click Here. Please follow […] Read more »

OnPage Pager Replacement and Priority Messaging Application Strengthens Security and Increases Efficiency with New Enhanced Version

To Read The Entire Press Release Click Here Onset Technology, creator of the OnPage Pager Replacement and Priority Messaging Application, releases new version with security and efficiency enhancing features such as Remote Wipe, Contact Sync, Message Forwarding and New Ringtones OnPage announced today the release of an enhanced version of the OnPage pager application for the iPhone, Android and Blackberry devices. New features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of the top ten issues hospitals are facing during 2013 is Mobile Communication Security. According to the PwC Health Research Institute, 69% of consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through mobile devices. “The rising concern over hospital privacy and security is due to […] Read more »

Is Your Organizations Communication Where It Should Be?

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If you are in the Healthcare Industry then you know the importance of communication within your organization. Emergencies occur all too often. When they do, you or your team must able to communicate with the right people at all times. OnPage developed the Communication Evaluation for you to check and see where your levels of concern are for your organizations communication, and what areas you can improve upon. Think your communication is rock solid? Prove it by completing this evaluation. Know you have a lot to improve on? That’s alright! This Evaluation will help you address your highest and lowest levels of concern so you can better address each one. Download the OnPage Communication Evaluation now and see where you can improve upon in fields such as HIPAA Compliance, Reliability, Communication Roadblocks & Ease of Integration. OnPage provides accountability to both Hospitals and Healthcare organizations that rely on HIPAA compliant, secure messaging for everyday […] Read more »

Michiana Hematology Oncology Chooses OnPage Pager Application for Improved Communication, Reliability and Convenience

To Read The Entire Press Release Click Here A leading Hematology/Oncology practice in Indiana can now communicate faster and more efficiently with OnPage’ secure, HIPAA compliant application. Onset Technology, creator of OnPage Mission Critical Messaging and Pager Application for Android, iPhone and Blackberry, announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its […] Read more »

Michiana Hematology Oncology Chooses OnPage For Improved Communication, Reliability and Convenience

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OnPage announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage for their priority messaging. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its leadership in medical technology, treatment options, clinical research, and patient care. With locations in Crown Point, Elkhart, Mishawaka, Plymouth/South Bend and Westville, patients receive the most sophisticated and trusted cancer care available in the region. Now with the […] Read more »

SJH Cardiology Associates Chooses OnPage Priority Messaging for Dependable HIPAA Compliant Communication

Onset Technology, creator of OnPage pager replacement for Android, iPhone and Blackberry, announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant, encrypted messaging among their MDs and Staff, using a variety of Smartphones. OnPage provides SJH reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process. Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. As a cardiovascular practice, messaging reliability […] Read more »

SJH Cardiology Associates Chooses OnPage for Dependable HIPAA Compliant Communication

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OnPage announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant communication and encrypted messaging among their MDs and Staff, across a variety of smartphones. OnPage provides SJH with reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process.  Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. A key factor in SJH’s decision to select OnPage was the ability to have […] Read more »

Worried About HIPAA Compliance?

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A recent study done by the Ponemon Institute on the Risk of Regulated Data on Mobile Devices & In The cloud concluded that cloud based storage and mobile applications are the typical sources for safety concerns in clinical settings. The survey included 781 IT and data security practitioners and found that 59 percent of respondents said their organization permits employees to use their personally owned mobile devices (BYOD) to access and use regulated data. However, only 35 percent of organizations have a policy that tells employees what is acceptable. Of those respondents who say their organizations permit employee owned devices in the workplace, an average of 53 percent of employees in these organizations use their own devices to access and use regulated data, When it comes to communication in the healthcare sector, HIPAA Compliance should not be a concern when organizations can turn toward OnPage Priority Messaging.  OnPage is a virtual […] Read more »

Hospitals Concerned Over Privacy & Security

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PwC Health Research Institute identified that the need for mobile security was one of the top ten issues hospitals will face in 2013. The report also found that 69% of the consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through their mobile devices. The rise in mHealth over the years has given tremendous growth to Hospitals and Healthcare organizations worldwide.  With this advancement, comes the concern of privacy and security for patient health information. The ability to use smartphones has opened a lot of doors for hospital communication, however the organizations using this technology must not succumb to any applications or solutions that are not secure, and not HIPAA compliant. Healthcare organizations can turn toward OnPage Priority Messaging for their communication needs.  OnPage is a secure, HIPAA compliant application that works on iOS, Android and Blackberry Devices.  The OnPage pager app turns […] Read more »

Thoughts From The CEO: Efficiency, Accountability & Reliability

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This past weekend I attended the Fraunhofer awards ceremony for the prestigious 2013 Joseph von Fraunhofer Prize for Science and Innovation in Hannover, Germany. The Prizes were given to four technology groups from different institutes around the world, working in different fields but with the same theme: developing new technologies that enhance Efficiency. As a spectator listening to the different group presentations (with a translator), it became very clear to me that indeed Efficiency is the word of the future! Efficiency is the goal! I recalled a conversation I had the prior week with the CIO of a large healthcare plan in Boston to whom I introduced our OnPage solution for Pager replacement on Smartphones. He said that based on their budget for 2014, they may need to cut some people, but still carry the same load.  Essentially be more efficient! Being efficient is facilitated by the use of new […] Read more »

Hospitals Losing BILLIONS over Outdated Pager Technology!

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“U.S hospitals are wasting billions of dollars every year by having their staff use archaic communication technology like pagers” (CNN Mo ney) According to a new study by technology research firm Ponemon Institute, physicians and nurses working in hospitals waste an average of 46 minutes a day when they use beepers to exchange information about patients, rather than using updated technology like smartphones. The study goes on to say that the cost of lost productivity for hospitals due to outdated technology like pagers translates to more than $8 billion annually! Hospitals that can make the switch to a more updated technology like OnPage Priority Messaging- a pager replacement application that combines the functionality of a pager but with the power and convenience of a smartphone. OnPage can increase their productivity levels, and allow them to reduce unnecessary spending on outdated technology like pagers. The respondents of the survey also mentioned […] Read more »

OnPage Offers Priority Messaging API

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OnPage allows you to send and receive your messages numerous ways, making it easier for you to communicate with your staff or organization. You can send an email, phone call, app to app message, you can send messages out online through the Web Console, and you can also send them out through OnPage’s API. The OnPage Priority Messaging API essentially connects your applications to the OnPage system. The API focuses on integration between OnPage and our customer and/or partner applications in order to bring you a flexible and convenient secure mobile messaging system. The OnPage API provides you with an additional way to send your OnPage messages securely. With the API Integration, you can send messages to individual OnPage users or to groups and receive tracking information for those messages including, delivery and read time stamps or reply information. The OnPage API can be use alongside the available methods of […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

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OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all other departments is anticipated in the near future. Initially, the Center’s Cardiology Department will enjoy many benefits of using the OnPage solution, including the ability to communicate immediately and securely with its cardiologists, through both cell service and WI-FI, send continuous paging […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

To Read The Entire Press Release Click Here An Ivy League medical center can now communicate faster and more efficiently with secure, HIPAA compliant priority messaging without having to carry outdated pagers.  Onset Technology, leader in secure mobile priority messaging, creator of OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all […] Read more »

Does Your Messaging Solution Archive Messages for HIPAA Compliance?

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Did you know that to be in complete HIPAA compliance you must adhere to the six year document retention requirement for information related to PHI (protected health information) specified within HIPAA? You may have thought that to be in compliance with HIPAA you only needed a messaging system with secure end to end encryption. This statement is not true. To be in complete HIPAA compliance you need to adhere to their archiving requirements and keep information related to PHI on record for at least six years. Messaging solutions on the market today that claim to be HIPAA compliant do not adhere to this archiving requirement. Secure SMS text for example does not adhere to this requirement as there is no way to store or audit past information, whether the message was sent encrypted or not. OnPage, a virtual pager application for smartphones has become an essential product for healthcare organizations […] Read more »

Case Study: Total Connections

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      Total Connections Uses OnPage to Ensure Medical Communications are HIPAA Compliant Business Situation Bill Campbell, President and founder of Total Connections, LLC, was fielding increasing requests from his healthcare, EMT, and law enforcement clients to help reduce the cost of their secure pager systems. Solution OnPage provided Total Connections with the reliability, security, and intensity of a traditional pager, without the high infrastructure, hardware acquisition, monthly services costs, or need to carry another device. OnPage’s SSL encryption ensures that communications were HIPAA compliant, as well as fundamentally secure. Products OnPage Benefits Total Connections is now able to: •dramatically reduce the cost of paging services for clients that were using traditional pagers. •bring true, secure paging capabilities to clients that were concerned about privacy, compliance, and security. •give clients absolute confirmation that messages were received and read. “With OnPage, I can walk up to any client and say, […] Read more »