OnPage ensures compatibility with Android 7.0

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Maintaining its customer and technology focus OnPage, the leader in incident alerting and management for IT, healthcare and IOT, released the updated version of its application to ensure compatibility with Google’s Android 7.0 N operating system. Affectionately known as Nougat, Android’s newest operating system was only around for a few weeks before the OnPage update was made. Support engineer Alex Berkson indicated that creating the update was important for ensuring that OnPage users using OS N can receive critical notifications without interruptions. The OnPage update continues to support the capabilities the app has historically demonstrated such as: Secure alerting: All messaging is encrypted Persistent messaging for up to 8 hours: Also known as alert until read, alerts will continue for up to 8 hours before expiring Split Screen on Samsung devices Real time communication: Instantaneous messaging with individuals or team members Forwarding: Send messages to your team members to bring […] Read more »

50 Ways to leave your pager: Why it’s time to think pager replacement.

Why is it time to think about pager replacement? Perhaps the need for finding a pager alternative is clear to many realize the inefficency and time waste caused by using the device. These facts are highlighted in an article from 2014 entitled Why Are Hospitals Still Using Pagers?, Cliff McClintick writes “If you read the marketing copy of nearly any large hospital or health system, you’ll see references to “state-of-the art equipment” and “cutting-edge technology…. [C]onsumers have a right to expect the claim to be true. But if they or their family members experience delays in care because a doctor hasn’t returned a page, their faith may be shaken.” Moreover, the beep on a pager doesn’t rise above the constant alarms and sounds of other machines in hospitals or data centers. And often pager holders can sleep through their alarms. At OnPage, we have thought long and hard about how […] Read more »

Family Celebrates Century Of Volunteer Firefighting

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“When the pagers go off, it’s like stereophonic sound.” That’s what Mom says about her family of three boys and their Dad — all volunteer firefighters. Volunteer firefighting is a tradition in this Mayer, Minnesota family. Combined, the family has served over 100 years putting out fires, protecting property, and saving lives. Rod Maetzold (Dad), is Mayer’s fire chief. The three sons — Jon, Andy, and Adam have been volunteering since they turned 18. Together, at one point, the family made up almost a third of the entire small town fire department. They sometimes joked around and called the firehouse the Maetzold Fire Department. It’s been a rewarding experience for the family, but also one that has not been easy. One evening, Andy Maetzold was dispatched to the scene of an accident. Inside the single car rollover he saw a friend. It was one of the toughest accident scenes Andy […] Read more »

Pager Inefficiencies | OnPage Pager Replacement

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The OnPage Pager Replacement is the Answer to poor Hospital Communications. According to a recent study by Dr. Larry Ponemon, of the Ponemon Institute, “…the efficient communication and collaboration among physicians, nurses and other providers is critical to the coordination and delivery of patient care, especially given the increasingly mobile nature of today’s clinicians…” The health care industry continues to rely, for the most part, on Pagers — an antiquated technology. Pagers create inefficiencies that have a significant economic and productivity impact on the health care industry — costing billions. Dr. Ponemon details these inefficiencie in his “Report on the Economic Impact of Inefficient Communications in Healthcare”. These are the four main points : The average care provider wastes more than 45 minutes per day by using outdated communication technologies – that’s almost 6 hours a week. 65% of the time it takes to admit a patient is wasted due […] Read more »

Remembering Pagers or “How to Say I Love You in Three 3’s”

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When Pagers Were King. A couple of decades ago, in its heyday, pagers were unquestionably “The Next Big Thing” – a sleek, hi-tech, futuristic communication device. If you really needed to get in touch – send a page! The buzzing-vibrating sound was sure to get the attention of whoever you sent the page, and they would certainly respond. We’ll, that was the idea, but it really didn’t play out that way. Here’s why: First: You really never knew if they got the page, which is kind of a drag if the page was important. Back then, in the Pager Age (P.A.), there was no such thing as message receipt, message read conformation, or an audit trail. Second: Response time was, by today’s standard, LONG!  But, people really didn’t expect immediacy back then. Of course, that wasn’t really a problem. You could always ask them if they got the page tomorrow –  if […] Read more »

11 Technologies Obsolesced by Smartphones

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The Smartphone Revolution is Here! Gone are Camcorders, Pagers and Remotes. Mpeg players, Pagers, and calculators have all been swept into the dustbin of technology and replaced by your smartphone. Today, smartphones can do just about everything these icons from yesteryear could, and much, much more. So, lighten your load. There’s no need to carry around all your old devices anymore — they all can be consolodated into one device, your smartphone. (Violins and Trumpets) Let’s spend a minute reminiscing and shedding a tear for technology devices gone bye, and herald in “The Age of the Smartphone”. The Top-11 Technology Devices Obsolesced By Smartphones Rating Scale: **** (extremley obsolete) *** (very obsolete) ** (quite obsolete) * (obsolete) . Pagers These buzzing-vibrating little devils — I found them annoying — were state of the art in their day, but are now vintage technology. The issue with Pagers is that once you sent […] Read more »

OnPage Secure Priority Messaging Celebrates Its 3rd Birthday

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OnPage secure priority messaging system is celebrating its 3rd birthday this July. In 2013, OnPage grew its user base 100% over the previous year, and we are forecasting another 100% growth in 2014. Today, over a 1000 customers from industries including health care, energy, finance, government, hi-tech, and utilities are using OnPage for accurate, immediate, and reliable communications that assure business continuity. But  OnPage didn’t just arrive on the scene three years ago. Our company transformed itself from a successful enterprise-based product company, offering urgent messaging on the BlackBerry platform, into a 100% cloud-based services company offering OnPage secure priority messaging across all mobile devices, including: Android, Blackberry, and iOS. We were first in the space to make this transistion. Judit Sharon, CEO of Onset Technology, makers of OnPage, said, “It’s been a great challenge and an exciting ride. We still have many of the same customers that started with us in our […] Read more »

Physicians Are Embracing Mobile Health Apps

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At least two-thirds of American physcians report using mobile health apps on smartphones while working according to a recent MedData Group survey. But almost two-thirds believe that a connected health care system is either more than five years away or simply will never happen. Are you a IT health care professional wondering how the health care and related technology landscape, such as secure messaging and video conferencing, will evolve over the next few years? The findings of the study provides a snapshot of which mobile technologies physicians are using right now — and what they want to be using in the future. Current Mobile Usage: Almost half of doctors say they currently use mobile apps to look at medication interactions The next-highest type of app cited is for diagnosis Less than 20 percent are currently using apps to access electronic health records The Top Three Areas Doctors are Considering for Next Year: […] Read more »

UltraRAD Chooses OnPage Priority Messaging for Reliable HIPAA Compliant Communication

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OnPage announced today that UltraRAD selected OnPage for their after-hours critical customer support team.   OnPage will ensure that UltraRAD can be immediately reached by its customers requiring emergency support, while at the same time, enable UltraRAD to reliably and securely communicate with and dispatch its technicians as quickly as possible. As a leading medical imaging company, UltraRAD provides vendor-neutral software solutions and cloud-based services to the healthcare industry. UltraRAD specializes in software systems for radiologists, teleradiology service providers, private practices, imaging centers, and hospitals. Any software failure at a customer’s site must be addressed with the utmost urgency as an entire radiology practice can come to a halt. Prior to switching to OnPage, UltraRAD used a hosted VOIP phone system for their messaging needs, but experienced a number of reliability issues. OnPage enabled UltraRAD’s to track all of their incoming and outgoing messages, all in a secure, HIPAA-compliant manner. […] Read more »

OnPage Brings Reliable and Secure Paging to GNS Science

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OnPage announced today that New Zealand’s GNS Science selected OnPage for all their critical communication needs. OnPage will provide GNS Science’s emergency response team the capability to send highly reliable and encrypted messages and alerts with a complete audit trail that automatically notifies the sender when a message was delivered, when it was actually read, and when it was replied to. This will greatly enhance the efficiency of GNS Science’s emergency response team, whether responding to an occurring natural disaster, coordinating public information release, or responding to IT outages that are critical to the detection and monitoring of natural disasters. Prior to switching to OnPage, GNS Science used conventional pagers and experienced a multitude of problems, including spotty coverage leading to missed pages, not knowing whether pages were actually received, having to send multiple pages to get around the 160 character limitation of conventional pagers, and the inconvenience of having […] Read more »

Get the Ultimate Control Over Your Messages

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Presenting the world’s most advanced web dashboard for group or individual paging, monitoring response, analyzing and reporting. Previously named Web Management Console, the OnPage Control System allows you to manage all your company’s communications easily and reliably. The system is unbelievably user friendly and intuitive, totally secure, and it allows you to be in complete control under all circumstances. With The OnPage Control System You Can: Send Messages from the office manager desktop and follow up with further instructions upon response Send as many messages as you need in seconds and monitor their status in real time Manage contact information for multiple users and groups Create users in a unified way for easy access Page an individual, group or escalation group Define escalation groups to a list of individuals to ensure prompt response Sync all OnPage contacts to all users’ devices Survey all messages within your organization Comply With HIPAA […] Read more »

Privacy & Security Breaches

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In the healthcare industry, a patient’s privacy and security are held to the highest standard. Healthcare professionals and organizations must adhere to many rules & guidelines including the HIPAA Security Role, HITECH act and the Joint Commission.  Breaching these deep regulations can result in expensive fines and lack of patient confidentiality. Nevertheless, these breaches do occur more frequently than to be expected. One way these occur is due to nosy employees. In October of this year, Allina Health system in Minnesota notified more than 3,800 patients that one of its medical assistants had accessed their PHI improperly for more than three years. In this time frame she had accessed, patient’s names, DOB’s, clinical data, health insurance information and partial Social Security Numbers. They were able to seek out who was responsible for these breaches by following the audit trail of that patient’s record. Another way in which privacy & security breaches occur is due […] Read more »

IT Alerts: How to Improve Responsiveness

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Click to read the entire Whitepaper- IT Alerts_ How To Improve Responsiveness As an IT Professional, receiving CRITICAL alerts in a timely manner can be the difference between company up-time and down-time.  You need to ensure that you receive these alerts promptly and effectively in order to ensure operations are running smoothly.  To accomplish this, you must first increase your response rates to these CRITICAL messages. This can be done by starting with these three, very important actions.  1) Ensure your IT team gets alerted immediately on their mobile devices about pending problems or performance degradation with a unique continuous alert. Your team needs to have a distinguishable and persistent alert that will immediately grab their attention and will keep them from ever missing a message. Using SMS or email for CRITICAL alerts should be omitted for this reason. OnPage has a very distinct alert that will grab your attention immediately. […] Read more »

OnPage Gets 90% Review Rating

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Recently, The Smartphone App Review reviewed OnPage and gave us a 90% rating! Here is what they had to say… “OnPage is a fantastic addition to the capabilities of the iPhone, as it adds full pager abilities to the iOS device, and also for Android and BlackBerry, which are also supported. This is great news for medical professionals and many more working people, as this fills a crucial hole in the mobile armoury of the three ecosystems. The app is very easy to set up, and once you have registered you will be ready to go. There are plenty of options to play around with, as the app comes with eight ringtones, the ability to set up custom predefined responses, reminders, and you can even sync your iOS contacts with your new pager. The ability to communicate, instantly and without and of the ‘fluff’ that other apps use, and even […] Read more »

Ready Or Not: HIPAA Just Got Tougher

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September 23rd was the final deadline for vendors that provide services to HIPAA-covered plans known in HIPAA parlance as “business associates” – the new regulations do introduce fundamental change. Under the new regulations, business associates are required, for the first time, to comply with the HIPAA Security Rule, many provisions of the HIPAA Privacy Rule, and are subject to direct enforcement action by the U.S. Department of Health and Human Services (HHS). OnPage, a virtual two-way pager application for iPhone, Android & Blackberry is a secure, and fully HIPAA compliant solution for anyone in the healthcare industry. If you are currently using non HIPAA Compliant solutions for your critical messages, you can turn to OnPage and rest easy knowing you are in full HIPAA compliance. OnPage-full HIPAA compliance messaging solution Secure Encrypted Communication- Encrypted from end to end. Archiving ability- Archive all of your messages for HIPAA security standards Remote Wipe Ability- Remotely wipe all of your users […] Read more »

Daily App Show Video Review

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  The Daily App Show recently reviewed the OnPage application with a video demonstration. The video walks you through the OnPage’s user interface, message history and message status. The reviewer also showcases OnPage’s full audit trail by snoozing an incoming message, and then going into that message’s audit trail to show the lag between sent, delivered and the time stamp of when it was actually read.               Click to see the entire review Please follow and like us: Read more »

OnPage NEW Features: Message Forwarding

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to forward their messages onto other OnPage users or groups. The message forwarding feature will allow OnPage users to easily forward messages they receive to another OnPage user or group in case they are unavailable to respond, or someone else is more suitable to respond to the message. This ultimately allows for messages to get to the right person at the right time, without the sender wasting time identifying and resending the message to that person. To learn more about the new features of the […] Read more »

OnPage Pager Replacement and Priority Messaging Application Strengthens Security and Increases Efficiency with New Enhanced Version

To Read The Entire Press Release Click Here Onset Technology, creator of the OnPage Pager Replacement and Priority Messaging Application, releases new version with security and efficiency enhancing features such as Remote Wipe, Contact Sync, Message Forwarding and New Ringtones OnPage announced today the release of an enhanced version of the OnPage pager application for the iPhone, Android and Blackberry devices. New features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of the top ten issues hospitals are facing during 2013 is Mobile Communication Security. According to the PwC Health Research Institute, 69% of consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through mobile devices. “The rising concern over hospital privacy and security is due to […] Read more »

Michiana Hematology Oncology Chooses OnPage Pager Application for Improved Communication, Reliability and Convenience

To Read The Entire Press Release Click Here A leading Hematology/Oncology practice in Indiana can now communicate faster and more efficiently with OnPage’ secure, HIPAA compliant application. Onset Technology, creator of OnPage Mission Critical Messaging and Pager Application for Android, iPhone and Blackberry, announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its […] Read more »

Michiana Hematology Oncology Chooses OnPage For Improved Communication, Reliability and Convenience

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OnPage announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage for their priority messaging. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its leadership in medical technology, treatment options, clinical research, and patient care. With locations in Crown Point, Elkhart, Mishawaka, Plymouth/South Bend and Westville, patients receive the most sophisticated and trusted cancer care available in the region. Now with the […] Read more »

SJH Cardiology Associates Chooses OnPage Priority Messaging for Dependable HIPAA Compliant Communication

Onset Technology, creator of OnPage pager replacement for Android, iPhone and Blackberry, announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant, encrypted messaging among their MDs and Staff, using a variety of Smartphones. OnPage provides SJH reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process. Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. As a cardiovascular practice, messaging reliability […] Read more »

SJH Cardiology Associates Chooses OnPage for Dependable HIPAA Compliant Communication

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OnPage announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant communication and encrypted messaging among their MDs and Staff, across a variety of smartphones. OnPage provides SJH with reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process.  Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. A key factor in SJH’s decision to select OnPage was the ability to have […] Read more »

OnPage Pager Application Celebrates 2nd Birthday!

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Hard to believe, we are already two years in the market!! The OnPage pager application for Android, iPhone and Blackberry was the FIRST in the market to offer hosted Paging service on Smartphones.  Not the traditional paging service capabilities on Android, iPhone and Blackberry but smart paging that ensures efficiency, accountability and reliability. For most individuals, Paging is an 80’s term. Most will say “I used to carry a pager 20 year ago…” or “Who still needs a Pager these days?” But the answer is simple: Paging is a term used to describe urgency, priority messaging which we all still need, and thus it should not be associated with the actual pager device of yesteryear.  Today’s paging allows you to be informed as to the message status, allows you to reply to a page and even initiate a page to another OnPage user, all at your fingertips on your smartphone. […] Read more »

Hospitals Concerned Over Privacy & Security

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PwC Health Research Institute identified that the need for mobile security was one of the top ten issues hospitals will face in 2013. The report also found that 69% of the consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through their mobile devices. The rise in mHealth over the years has given tremendous growth to Hospitals and Healthcare organizations worldwide.  With this advancement, comes the concern of privacy and security for patient health information. The ability to use smartphones has opened a lot of doors for hospital communication, however the organizations using this technology must not succumb to any applications or solutions that are not secure, and not HIPAA compliant. Healthcare organizations can turn toward OnPage Priority Messaging for their communication needs.  OnPage is a secure, HIPAA compliant application that works on iOS, Android and Blackberry Devices.  The OnPage pager app turns […] Read more »

OnPage Offers Priority Messaging API

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OnPage allows you to send and receive your messages numerous ways, making it easier for you to communicate with your staff or organization. You can send an email, phone call, app to app message, you can send messages out online through the Web Console, and you can also send them out through OnPage’s API. The OnPage Priority Messaging API essentially connects your applications to the OnPage system. The API focuses on integration between OnPage and our customer and/or partner applications in order to bring you a flexible and convenient secure mobile messaging system. The OnPage API provides you with an additional way to send your OnPage messages securely. With the API Integration, you can send messages to individual OnPage users or to groups and receive tracking information for those messages including, delivery and read time stamps or reply information. The OnPage API can be use alongside the available methods of […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

To Read The Entire Press Release Click Here An Ivy League medical center can now communicate faster and more efficiently with secure, HIPAA compliant priority messaging without having to carry outdated pagers.  Onset Technology, leader in secure mobile priority messaging, creator of OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all […] Read more »

Primary Stock Exchange Company Chooses OnPage For Secure Archived Communication

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OnPage announced today that a primary stock exchange company has chosen OnPage for their secure archived communication needs. This leading stock exchange company will use the OnPage application to replace the non-compliant SMS and Pin-to-Pin communication. The Stock Exchange Company operates the third or fourth largest equities exchange in the world, with a trading volume of 1billion to 2 billion shares per day, capturing 10-12% of total U.S. equity trading volume. The Stock Exchange will utilize the OnPage application on their mobile devices with features including a full time-stamped audit trail and message archiving. The OnPage app gives the organization the tools to implement and enforce effective electronic record keeping, supervision and data protection policies for compliance with FINRA record retention rules and to fulfill SEC obligations for electronic message broker dealer compliance. To read the Full PR Click Here! Please follow and like us: Read more »

Primary Stock Exchange Company Chooses OnPage Priority Messaging For Secure Archived Communication

To view the Full PR Click Here! Leading US Equities Exchange Company Chooses OnPage Priority Messaging to Comply with FINRA Requirements Onset Technology, leader in mobile secure priority messaging, creator of OnPage, announced today that a primary stock exchange company has chosen OnPage for their secure archived communication needs. This leading stock exchange company will use the OnPage application to replace the non-compliant SMS and Pin-to-Pin communication. OnPage combines the benefits of pagers, SMS and email into one OnPage, easy to use secure mobile messaging application. The Stock Exchange Company operates the third or fourth largest equities exchange in the world, with a trading volume of 1billion to 2 billion shares per day, capturing 10-12% of total U.S. equity trading volume. The exchange will enjoy many benefits of using the OnPage application on their mobile device, including a full time-stamped audit trail and message archiving. OnPage gives the organization the […] Read more »

Does Your Messaging Solution Archive Messages for HIPAA Compliance?

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Did you know that to be in complete HIPAA compliance you must adhere to the six year document retention requirement for information related to PHI (protected health information) specified within HIPAA? You may have thought that to be in compliance with HIPAA you only needed a messaging system with secure end to end encryption. This statement is not true. To be in complete HIPAA compliance you need to adhere to their archiving requirements and keep information related to PHI on record for at least six years. Messaging solutions on the market today that claim to be HIPAA compliant do not adhere to this archiving requirement. Secure SMS text for example does not adhere to this requirement as there is no way to store or audit past information, whether the message was sent encrypted or not. OnPage, a virtual pager application for smartphones has become an essential product for healthcare organizations […] Read more »

SMS Is NOT Secure

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Many pediatric hospital physicians are communicating with their staff through various text messages instead of using a secure HIPAA compliant messaging system. According to a University of Kansas study presented at the American Academy of Pediatrics National Conference in New Orleans, 90% of respondents said they regularly use a smartphone and 96% are using text messaging as their priority form of communication. It’s great to hear that the use of advanced technology is growing in hospitals and in the healthcare environment. However, with the use of smartphones comes the responsibility to adhere to certain compliance issues such as HIPAA. Text messaging is a convenient and favored form of communication nowadays but is not appropriate in healthcare environments because it does not adhere to these healthcare guidelines. SMS or Text messaging is also not appropriate for physicians because it is a personal form of communication that should not be used for […] Read more »

Case study: Saint Francis Hospital

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One of the Largest Private Medical Centers in the Country Eliminates Outdated, Costly Pager Technology by Embracing Secure Assured Messaging with OnPage Business Situation Dave Cote, Manager of Telecom & Network Engineering For Saint Francis Hospital and Medical Center was looking for an inexpensive, secure and reliable pager replacement for over 2,000 pagers. Solution OnPage provided Saint Francis with HIPAA compliance, delivery confirmation notifications, elimination of monthly fees and consolidation of their physicians multiple devices, Products OnPage Benefits Saint Francis is now able to: •eliminate their monthly fees. •relieve their physicians of carrying around an extra device. •enjoy a 100% reliability rate for hospital messages •ensure delivery and confirmation of messages •know that the right message gets to the right person at the right time. “With OnPage, our hospital and its call center have received highest level of reliability. I have not had one issue with operators sending messages, or […] Read more »

Network Monitoring: Is Email & SMS Good Enough?

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Are you an IT Administrator staring at your phone’s screen all day waiting for an email or text?  Have you ever missed a CRITICAL email or text because it didn’t grab your attention? Using email and SMS for network alerts has been a widely used practice since the early 90’s, but is not an effective and efficient way of receiving these kinds of CRITICAL alerts.  Alert notifications are a crucial part of your system monitoring. Missing even one single email or text can result in downtime which can also result in revenue loss, reputation damage, and potential customer defections. System monitoring without a noticeable alert is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage helps to eliminate this process so that you can receive your […] Read more »

WHAT’S THE ONE THING YOUR SMARTPHONE CAN’T DO … YET?

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  Sometimes we get things right the first time. In 1949, Al Gross patented the telephone pager. Here was a pocket-sized device that went everywhere, and could ensure people received urgent messages no matter where they were. It took 25 years to catch on—and boy, did it ever. The first commercially successful pager, the Motorola Pageboy, was marketed in 1974. The pager (which people took to calling a “beeper”) might well be the first truly mobile communication device to catch on, with over 61 million pagers in use by 1994. Then along came the cell phone and, later, the smartphone. Today, we have a zillion ways to send urgent messages, but only one way to ensure those messages are received and read. Think about it. We have email, texting, chat rooms, instant messaging, SMS, MMS, Skype, iChat … the list is long. Yet those messaging systems can’t be relied upon […] Read more »

Email Alerts for Network Monitoring – Is Email Enough?

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Using Email and SMS alerts for network monitoring such as Nagios, Zabbix or Solarwinds has been the practice since the early 90’s. But in an era of Smartphone in which we get thousands of email messages,  IT experts ask themselves: “Is email still the right alert medium? Would I now stare at my inbox, each time I get an email, waiting for that critical email? Is SMS the right alert? Will it draw my attention?” Alerting is a crucial part of your system monitoring. A system monitoring without a conspicuous alert when something is amiss is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage, a virtual pager app for your iPhone , BlackBerry, and Android smartphones.  OnPage cuts through the clutter on your smartphone to deliver those critical alerts immediately. You can set […] Read more »

Why is Pager Coverage Vanishing in the State of Illinois?

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  It’s a small pager world and it keeps getting smaller. Recently, the Illinois Department of Central Management Services BCCS (Bureau of Communication and Computer Services) in their Telecommunications Bulletin, announced the decommissioning of telecommunication towers which provided pager services for six of their local cities and towns.  The Bulletin also reported that another four cities may also be out of service in coming months. This news follows two previous pager service discontinuation bulletins in August Bulletin and October Bulletin of last year for yet two other Illinois cities. The trend is serious news for the state, which anticipates the decommissioning trend to continue. So what is causing the paging service providers to terminate such critical messaging coverage to area cities?  The answer may just come down to dollars and cents. It’s no secret that the traditional paging industry is currently facing some serious challenges. The original telephone based pager […] Read more »

New OnPage™ Feature: Web Console for Paging Management

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Managing the paging communications function for large organizations like healthcare clinics or hospitals can be tricky. There may be tens, if not hundreds and sometimes thousands of contacts to manage, notify and track. It’s a challenge for any organization. Introducing the OnPage Web Management Console As part of our ongoing development specifically geared toward the enterprise level customers, OnPage has just released a new feature to help multi-account clients better manage their pager and priority communications. It is the OnPage web management console. The OnPage web management console continues our efforts to make sending and receiving pages and priority messages as flexible as possible. OnPage users can now send messages directly from a customized web console, in addition to the previously available methods of email, phone, and through the application itself. How to Add the Web Management Console OnPage customers that want to manage the pager notifications can simply add […] Read more »

Pitch Your Pager Device for a Smartphone

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  Do you still use a pager? If you answered yes, you’re not alone.  Many hospital, healthcare and emergency response workers still own and use pagers as part of their daily operations. Pagers widespread but falling out of favor Hospitals routinely use pagers to alert physicians, respiratory therapists, and other important staff regarding when and where they’re needed in the hospital. Firefighters too, especially volunteer staff, regularly employ pagers to receive priority messages so they can respond to calls in their local communities. Although still widespread, not every one is happy about still having to use pagers. Many users often cite serious concerns such as limited functionality, poor coverage, aging infrastructure and a dwindling number of options when it comes to pager service providers.  They feel trapped into using obsolete pager technology when their own personal devices offer far superior service. Smartphones begin replacing pagers The need for priority messaging […] Read more »

OnPage™ Officially Launches iPhone, iPad and BlackBerry Smartphone Pager App

OnPage Pager Application Release

  It’s here! It’s here! The official release of OnPage is here, and we’re eager to tell you about it! Download the app for  FREE now at either the Apple App Store or BlackBerry App World and use it FREE for a 30 day trial. As many of you know, OnPage, our smartphone pager application has been in Beta version since our launch just a few short months ago in April, 2011.  Since our initial application launch, we’ve had incredible success. Thousands of Beta users downloaded and used OnPage for free and have been giving us some great feedback on how to improve our iPhone®, iPad®, and BlackBerry® pager application. Maybe you’re one of our many Beta subscribers who helped us by sharing your experience and opinions. If so, we heard you, we thank you and to show our appreciation, we’ve incorporated the best of those suggestions into our official […] Read more »

Paging Customer Service. Hello? Hello?

Hand Held Pager

It’s tough being a pager customer today. Once admired by those around them as well-connected leaders of instant communication, pager users now experience reduced or inadequate pager coverage, suffer the frustration of poor customer service, and must endure the harsh jokes about dated technology. Although we can’t do anything about the bad jokes, we can address the issues of reliable coverage, responsible customer service, and new pager technology. Let’s start by admitting one key fact that most pager companies have forgotten. Priority messaging is as critical to business today as it was 20 years ago. Sure the tools are changing but priority messaging remains a critical part of many businesses and organizations. Pager Coverage Pager customers consider coverage a big, and I do mean huge concern. It’s a main reason they have a pager in the first place. They rely on being accessible and run the risk of losing customers […] Read more »

OnPage™ Adds Redundancy and Reliability to Our Own Private Cloud

Cloud Computing

    We’ve been hearing a lot about ‘the cloud’ lately. Maybe you have too. It’s a new way of harnessing the power and scalability of large computing resources and it is becoming a more integrated and efficient way of ensuring highly dependable, redundant, and secure software as a service (SAAS) performance. Steve Jobs at Apple’s recent WWDC2011 talked a lot about his cloud; how it will make everyone’s life easier because “it just works”.  As an SAAS smartphone priority messaging and pager application, we agree. We’re all about ‘making it work’ for our customers. That’s why having a private, secure cloud architecture has been part of our plan from the start. The exciting news is that the scheduled completion of our private, secure, and redundant cloud computing infrastructure is finally here.  On June 19th and again on 29th, our technical team was busy upgrading, testing, and enhancing our software, […] Read more »

New Smartphone App for Paging & Priority Mobile Messaging

Get-Onpage-Blue-Bevel

OnPage™, a first-of-a-kind, hosted global paging & priority messaging service is now available for iPhone® iPad® and Blackberry® Smartphones. OnPage is the next generation of paging technology, blending the ease of use and high functionality of Smartphones with the reliability of a hosted paging service. It makes traditional paging devices obsolete and replaces aging pager devices while adding powerful capabilities like delivery and read notifications as well as reply functions. Please follow and like us: Read more »