Critical Alerts Without a Data Package


When the Wi-Fi magical garden is gone and the message must get through Most of us don’t even think twice about internet connectivity. We get it at work or Starbucks or at home. It’s one of those low-cost goods in our society which can be produced in vast quantities as needed with minimal effort. And while $30 per month might seem pretty close to free, many consumers and business individuals outside the United States don’t live in our magical wi-fi garden. Got tech support in India? So, imagine instead that you are a company with tech support in India where nearly 900 million people do not have access to the internet. Or perhaps you have support in the Philippines which has the third lowest average connection speed in the region. Further, imagine that you have a critical alert you need to get out to your engineers about a downed server […] Read more »

No Data Plan? No Problem. OnPage’s Page to Phone Feature Ensures You’re Never Out of Touch

Maintain Your On-Call Schedule No Matter What Today, OnPage announced the release of its Page to Phone feature. This feature provides customers and IT management with phone redundancy to existing prevalent alert.  The OnPage alert already provides continuous and prominent notification for up to 8 hours until the message is read, allowing critical IT messages to get to the right person. With Page to Phone, OnPage provides customers who don’t have access to the data channel an additional way to get notified. The feature allows customers to receive a phone call that they can acknowledge via smartphone and mark as ‘read’ in the audit trail. How Page to Phone Works The Page to Phone redundancy feature is easily initiated and enabled with a checkbox in the OnPage enterprise console, where you can also choose Email and SMS redundancy messaging.  In the interface, you provide the OnPage ID, name, phone number […] Read more »