OnPage secure messaging

OnPage is known for it’s alerting capabilities.  A majority of our customers who are MSPs (managed service providers) for example, use OnPage to shoot out distinct alerts. They do this by setting up monitoring tools at their client’s end and this picks up abnormalities. OnPage, in this case, offers alert automation, but that’s not all we are known for. OnPage has secure messaging built into our application  which allows ease of communication between teams and individuals. In this blog we will walk you through OnPage IDs, how to sync contacts and sending a message.  OnPage IDs OnPage messaging works with OnPage IDs that are usually in this format <OnPageID>@onpage.com (if your OnPage ID is “test1” for example then your complete OnPage ID will be [email protected]). As long as you know the ID of the user you can send them a message. If you have the OnPage IDs of the people you […] Read more »

Why Pagers Suck!

hippa complaint

HIPAA Violations are only the beginning If you’re a healthcare professional you probably use pagers to communicate with your office and with others in your practice. But did you know that using a pager could cost your office $650K for a HIPAA violation? That seems like a lot of money to spend for the liberty of using a $5 device. HIPAA Requirements According to the HIPAA regulations, healthcare organizations using pagers must Ensure that all communications are encrypted Ensure that a system of message accountability is implemented Enable remote removal of messages from a pager to protect the integrity of PHI in the event of a pager being lost or stolen Enable a process for user identification on each device Enable an automatic log-out facility to prevent unauthorized access to PHI when a smartphone is left unattended Unless you have borrowed a pager from the future, your pager doesn’t meet any […] Read more »

OnPage Continuous Messaging for 2015

OnPage on Android

OnPage Priority Messaging announced the release, on Jan 29, 2015, of OnPage for 2015, a major new update that represents an evolution in mobile communications and  addresses customer requests for expanded features, capabilities, and settings in areas ranging from back and forth continuous messaging, on-call scheduling management, secure priority messaging, and notifications. OnPage for 2015  is the first in the communications industry to integrate High Priority Secure Messaging and Low Priority Secure Messaging (which includes continuous messaging) all-in-one-app. Continuous Messaging, enabling recipients to reply to a sender, was a part of the first release of OnPage. But now replies are marked, so both sender and receiver know their message is part of a back and forth conversation. Quickly communicate during disruptive events with Continuous Messaging and — Make More Informed Decisions. Continuous Messaging – Now with Reply-to-Reply OnPage’s Continuous Messaging works the same way as a reply to an email — each […] Read more »

Leading Global Air-Transport Company Chooses OnPage

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Onset Technology, creator of OnPage Priority Messaging®, announced today that one of the world’s largest helicopter and air-transport service companies has chosen OnPage to help prioritize time-sensitive messaging within the organization. For over 70 years, the rotary and fixed-wing aviation company has been serving international clients with offshore transport, search and rescue, and emergency medical services. Judit Sharon, CEO of Onset Technology said, “We are pleased to have this air-transport leader entrust their time-sensitive communications to OnPage. They tested OnPage and found it to be a bullet-proof solution for their high-priority messaging needs. Speed, reliability, and efficiency can make the difference in critical situations. We are proud to be their solution of choice.” An International air-transport service At any given moment in time, the company’s fleet of aircraft are transporting men and women to the world’s offshore oil rigs and vessels, airlifting injured people to safety, and transferring critically ill […] Read more »

Ways Mobile Technology Can Enhance Nurse Communications

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Nurses: The First Practitioners of mHealth Legions of caring nurses were probably the first practitioners of mobile health (mHealth), starting in the last century — the pre-smartphone era. Nurses often carried “beepers” or what is now considered antiquated pagers. Ways Mobile Technology Can Enhance Nurse Communications Today, there are many ways mobile technology can enhance nurse communications. New mobile technologies are poised to empower nurses to both spend more time with patients and improve the quality of their care. Many believe this will make nurses more efficient, lead to lower fatigue, and result in fewer overtime hours — saving hospitals money. Mobile technologies, which include sensors, devices, and apps will make it easier for nurses to access information from wherever they are and collaborate with a patient’s care team. Accenture research found that nurses frequently use a diverse range of communication technologies. These include: bed alarms, digital signage, both mobile […] Read more »

Pagers Cost Hospitals $1.75 Million in Inefficient Communications

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Inefficient communications during critical clinical workflows such as patient admissions, emergency response team coordination, and patient transfers costs the average U.S. hospital about $1.75 million annually, according to a new report from the Ponemon Institute. The report finds that: A significant amount of time is wasted during these workflows due to the inefficiency of pagers and the lack of adoption of secure text messaging. The use of secure text messaging could reclaim more than half of this wasted time. The Ponemon study highlight the pressing need to overcome inefficient communications  with more effective communications solutions for efficient communication and collaboration amongst providers is critical to the coordination and delivery of patient and allow patients to more quickly receive the care they require. The survey examine more than 400 healthcare providers in the U.S. to identify areas of inefficient communications  in three specific clinical workflows: Patient admissions Coordinating emergency response teams Patient transfers […] Read more »

Pager Inefficiencies | OnPage Pager Replacement

Hand Held Pager

The OnPage Pager Replacement is the Answer to poor Hospital Communications. According to a recent study by Dr. Larry Ponemon, of the Ponemon Institute, “…the efficient communication and collaboration among physicians, nurses and other providers is critical to the coordination and delivery of patient care, especially given the increasingly mobile nature of today’s clinicians…” The health care industry continues to rely, for the most part, on Pagers — an antiquated technology. Pagers create inefficiencies that have a significant economic and productivity impact on the health care industry — costing billions. Dr. Ponemon details these inefficiencie in his “Report on the Economic Impact of Inefficient Communications in Healthcare”. These are the four main points : The average care provider wastes more than 45 minutes per day by using outdated communication technologies – that’s almost 6 hours a week. 65% of the time it takes to admit a patient is wasted due […] Read more »

Physicians Are Embracing Mobile Health Apps

Healthcare pager application

At least two-thirds of American physcians report using mobile health apps on smartphones while working according to a recent MedData Group survey. But almost two-thirds believe that a connected health care system is either more than five years away or simply will never happen. Are you a IT health care professional wondering how the health care and related technology landscape, such as secure messaging and video conferencing, will evolve over the next few years? The findings of the study provides a snapshot of which mobile technologies physicians are using right now — and what they want to be using in the future. Current Mobile Usage: Almost half of doctors say they currently use mobile apps to look at medication interactions The next-highest type of app cited is for diagnosis Less than 20 percent are currently using apps to access electronic health records The Top Three Areas Doctors are Considering for Next Year: […] Read more »

Secured Texting is NOT Acceptable for Pager Replacement

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Due to the new HIPAA compliance guidelines that came out in September, more organizations rush to get compliant messaging solutions such as secure SMS. However, there are many reasons why secured texting is NOT acceptable for healthcare communication and is NOT a suitable replacement for pagers. 1) Secured Texting does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application 2) Secured Texting does NOT provide persistent alerts until the message is acknowledged; it will only alert you once. 3) Secured Texting does NOT offer a repeated delivery until your device is operational 4) Secured Texting does NOT have a time stamped audit trial for ALL messages 5) Secured Texting does NOT allow for group or escalation group messages. 6) Secured Texting IS NOT fully HIPAA compliant. It does not archive messages. If you are using secured texting as your messaging solution, you […] Read more »

OnPage NEW Features: Message Forwarding

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to forward their messages onto other OnPage users or groups. The message forwarding feature will allow OnPage users to easily forward messages they receive to another OnPage user or group in case they are unavailable to respond, or someone else is more suitable to respond to the message. This ultimately allows for messages to get to the right person at the right time, without the sender wasting time identifying and resending the message to that person. To learn more about the new features of the […] Read more »

Hospitals Losing BILLIONS over Outdated Pager Technology!

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“U.S hospitals are wasting billions of dollars every year by having their staff use archaic communication technology like pagers” (CNN Mo ney) According to a new study by technology research firm Ponemon Institute, physicians and nurses working in hospitals waste an average of 46 minutes a day when they use beepers to exchange information about patients, rather than using updated technology like smartphones. The study goes on to say that the cost of lost productivity for hospitals due to outdated technology like pagers translates to more than $8 billion annually! Hospitals that can make the switch to a more updated technology like OnPage Priority Messaging- a pager replacement application that combines the functionality of a pager but with the power and convenience of a smartphone. OnPage can increase their productivity levels, and allow them to reduce unnecessary spending on outdated technology like pagers. The respondents of the survey also mentioned […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

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OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all other departments is anticipated in the near future. Initially, the Center’s Cardiology Department will enjoy many benefits of using the OnPage solution, including the ability to communicate immediately and securely with its cardiologists, through both cell service and WI-FI, send continuous paging […] Read more »

Primary Stock Exchange Company Chooses OnPage For Secure Archived Communication

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OnPage announced today that a primary stock exchange company has chosen OnPage for their secure archived communication needs. This leading stock exchange company will use the OnPage application to replace the non-compliant SMS and Pin-to-Pin communication. The Stock Exchange Company operates the third or fourth largest equities exchange in the world, with a trading volume of 1billion to 2 billion shares per day, capturing 10-12% of total U.S. equity trading volume. The Stock Exchange will utilize the OnPage application on their mobile devices with features including a full time-stamped audit trail and message archiving. The OnPage app gives the organization the tools to implement and enforce effective electronic record keeping, supervision and data protection policies for compliance with FINRA record retention rules and to fulfill SEC obligations for electronic message broker dealer compliance. To read the Full PR Click Here! Please follow and like us: Read more »

Primary Stock Exchange Company Chooses OnPage Priority Messaging For Secure Archived Communication

To view the Full PR Click Here! Leading US Equities Exchange Company Chooses OnPage Priority Messaging to Comply with FINRA Requirements Onset Technology, leader in mobile secure priority messaging, creator of OnPage, announced today that a primary stock exchange company has chosen OnPage for their secure archived communication needs. This leading stock exchange company will use the OnPage application to replace the non-compliant SMS and Pin-to-Pin communication. OnPage combines the benefits of pagers, SMS and email into one OnPage, easy to use secure mobile messaging application. The Stock Exchange Company operates the third or fourth largest equities exchange in the world, with a trading volume of 1billion to 2 billion shares per day, capturing 10-12% of total U.S. equity trading volume. The exchange will enjoy many benefits of using the OnPage application on their mobile device, including a full time-stamped audit trail and message archiving. OnPage gives the organization the […] Read more »

Does Your Messaging Solution Archive Messages for HIPAA Compliance?

HIPAA Wording

Did you know that to be in complete HIPAA compliance you must adhere to the six year document retention requirement for information related to PHI (protected health information) specified within HIPAA? You may have thought that to be in compliance with HIPAA you only needed a messaging system with secure end to end encryption. This statement is not true. To be in complete HIPAA compliance you need to adhere to their archiving requirements and keep information related to PHI on record for at least six years. Messaging solutions on the market today that claim to be HIPAA compliant do not adhere to this archiving requirement. Secure SMS text for example does not adhere to this requirement as there is no way to store or audit past information, whether the message was sent encrypted or not. OnPage, a virtual pager application for smartphones has become an essential product for healthcare organizations […] Read more »