Secure Texting is NOT enough for Hospital Communication

Due to the growing concern regarding HIPAA compliance, healthcare professionals have been turning towards new messaging solutions such as secure SMS; however, there are many reasons why secure text messaging is NOT a suitable replacement for pagers.

 

Why Just Secure Text Messaging is NOT Suitable

  • Does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application
  • Does NOT provide persistent alerts until the message is acknowledged; will only alert you once
  • Does NOT offer repeated delivery until your device is operational
  • Does NOT have a time stamped audit trail for ALL messages
  • Does NOT allow for group or escalation group messages
  • Secure SMS is NOT fully HIPAA compliant. To be in FULL HIPAA compliance you need end to end encryption AND the ability to archive those messages for 6 years or more. Secure SMS does NOT archive messages.

 

OnPage, a fully HIPAA compliant, secure messaging application, Message can be sent as “Low” priority – SMS-like, or “High” Priority – Pager Like.

 

OnPage provides the convenience of messenger while simultaneously allowing the important features of traditional pager.

 

 

OnPageTM Secured Texting
Remote Wipe Ability

Yes

 Some Solutions
Message  Forwarding

Yes

                  Yes
Contact Sync

Yes

Archiving Ability (HIPAA) Yes
Encrypted Communication (HIPAA)

Yes

               Yes
Communication Through Multiple Platforms Yes
High-priority messages rise above the clutter of email and text messaging

Yes

Alert until acknowledged

Yes

Repeated delivery until your device is operational

Yes

Acknowledged message delivery/read

Yes

                  Yes
Efficient Group & Escalation Group Sending

Yes

Time Stamped Audit Trial For ALL Messages

Yes

Enterprise Visibility To ALL Messages

Yes