OnPage News: Remote Monitoring Management

Remote Monitoring Management

Article Courtesy of: ┬áTechTarget Managed Service Providers are looking ahead to the new year with new service offerings as well as some that will be enhanced in 2016. Among them, they say, will be remote monitoring and management, backup/disaster recovery and business process management. “For my business, both remote monitoring [and] management and backup/disaster recovery are on my list of hot topics for 2016,” said Kenneth Goldberg, president of Microcomputer Consulting Group, based in New York City. “The advent of increased Internet speeds at affordable prices, coupled with high availability and reduced outages, will spur both of these offerings.” Although MCG already provides remote monitoring and management to the majority of its clients, “their demand for 24-hour uptime in today’s global economy puts the onus on MSPs to have round-the-clock, proactive monitoring in place to ensure we fulfill our service-level agreements,” Goldberg said. In order to achieve that, MCG uses […] Read more ┬╗