Seven reasons why we need pager alternatives in healthcare

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Pitch the pager or face the consequences While smartphones have become the manner of communication for most professionals, pagers are still used in many professions as the standard mode of communication. This choice for pagers comes with significant consequences and indeed many suggest the need for finding pager alternatives in healthcare. For example, pagers are not a secure method for communicating as pager messages are unencrypted. They leak information. Pager communications can also be hijacked. What is surprising is that while pagers have many significant reliability issues associated with them, many doctor and healthcare organizations continue to use them rather than seek a pager alternative. Stickiness While the overall popularity of pagers has been in decline over the past several years (see Google trends graph), pagers still maintain stickiness in the healthcare industry. In part this reason is historical as pagers have been used to alert doctors since the 1950s and […] Read more »

OnPage News: Mobile Compliance

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IT in the gutter with Mobile Compliance Article Courtesy of:  TechTarget The emergence of enterprise mobility has made it a lot more complicated for organizations to maintain compliance with government and industry-specific regulations. Regulatory compliance encompasses a slew of federal, state and local laws and policies that businesses must adhere to. When it comes to technology, that means obeying laws that help ensure secure data storage and processing. If a company fails to comply, it could face repercussions such as fines and even criminal charges. But the consumerization trend put another wrinkle in the way enterprises deal with compliance. Now, companies have to worry about mobile compliance and securing their data on employees’ personal smartphones and tablets — not just on corporate-provided devices. That’s tougher to secure, because IT typically has less insight into users’ own devices and apps. With company-issued laptops and desktops, IT admins could keep closer tabs […] Read more »

Leading Global Insurance and Investment Company Chooses OnPage

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On November 12, 2014, Onset Technology, creator of OnPage Priority Messaging® announced that one of the world’s largest insurance and investment companies has chosen OnPage to help prioritize time-sensitive messaging within the organization. The insurance and investment company has been partnering with individuals, families and businesses, as advisors, accountants, and service agents for over 100 years and offering them a solid financial foundation, a secure financial future, and peace of mind. Judit Sharon, CEO of Onset Technology, said “We are delighted to have this corporate giant, with assets exceeding $100 billion, entrust their priority, time-sensitive communications to OnPage. They tested our product against their email to SMS system over a large array of metrics and found OnPage to be superior. We are proud to be their solution of choice.” “We have a significant amount of alerting going on that is email based…from pretty much ever system in our environment: Unix, […] Read more »

6 Tips For Establishing a BYOD Policy

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Before we even consider the 6 tips for establishing a BYOD policy, why should companies consider letting their employees bring their own personal devices to work? Some studies show productivity gains by employees using their own devices. Many companies are of the opinion that allowing employees to use their own devices at work increases morale. One survey indicated that almost half of job seekers viewed an organization more positively if it supports their personal device. So, if you are considering letting your employees use their own devices and want to address device security, IT service, and application use intelligently, here are a few tips for establishing an effective BYOD policy for your company. Tip #1: Determine What Devices Are Allowed – And Tell Everyone Today there are many devices (smartphones, tablets, laptops, etc.) to choose from on several systems — Blackberry, iOS, and Android. It is important to let your […] Read more »

UltraRAD Chooses OnPage Priority Messaging for Reliable HIPAA Compliant Communication

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OnPage announced today that UltraRAD selected OnPage for their after-hours critical customer support team.   OnPage will ensure that UltraRAD can be immediately reached by its customers requiring emergency support, while at the same time, enable UltraRAD to reliably and securely communicate with and dispatch its technicians as quickly as possible. As a leading medical imaging company, UltraRAD provides vendor-neutral software solutions and cloud-based services to the healthcare industry. UltraRAD specializes in software systems for radiologists, teleradiology service providers, private practices, imaging centers, and hospitals. Any software failure at a customer’s site must be addressed with the utmost urgency as an entire radiology practice can come to a halt. Prior to switching to OnPage, UltraRAD used a hosted VOIP phone system for their messaging needs, but experienced a number of reliability issues. OnPage enabled UltraRAD’s to track all of their incoming and outgoing messages, all in a secure, HIPAA-compliant manner. […] Read more »

Get the Ultimate Control Over Your Messages

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Presenting the world’s most advanced web dashboard for group or individual paging, monitoring response, analyzing and reporting. Previously named Web Management Console, the OnPage Control System allows you to manage all your company’s communications easily and reliably. The system is unbelievably user friendly and intuitive, totally secure, and it allows you to be in complete control under all circumstances. With The OnPage Control System You Can: Send Messages from the office manager desktop and follow up with further instructions upon response Send as many messages as you need in seconds and monitor their status in real time Manage contact information for multiple users and groups Create users in a unified way for easy access Page an individual, group or escalation group Define escalation groups to a list of individuals to ensure prompt response Sync all OnPage contacts to all users’ devices Survey all messages within your organization Comply With HIPAA […] Read more »

Knowledge Is Key For Pager Replacement

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Communication processes are continuing to be streamlined by new technologies and new gadgets. Traditional pagers once used to hold important functionality but now lack very important features. Users who want the paging functionality without the actual pager are turning towards more advanced technologies to replace their pagers.   Users who are looking to replace their pagers should remember that knowledge is key. You want a solution that will be able to provide you complete insight into your paging and communication needs. OnPage is a complete secure and encrypted pager application that operates on your smartphone. The OnPage application allows you to have complete insight and control over your organizations communication.  With OnPage, you get full time-stamped audit trails of all incoming messages. You will know the second a message was sent, delivered, read and replied to, or if the message ultimately failed. OnPage also delivers enterprise visibility to all incoming messages […] Read more »

Secured Texting is NOT Acceptable for Pager Replacement

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Due to the new HIPAA compliance guidelines that came out in September, more organizations rush to get compliant messaging solutions such as secure SMS. However, there are many reasons why secured texting is NOT acceptable for healthcare communication and is NOT a suitable replacement for pagers. 1) Secured Texting does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application 2) Secured Texting does NOT provide persistent alerts until the message is acknowledged; it will only alert you once. 3) Secured Texting does NOT offer a repeated delivery until your device is operational 4) Secured Texting does NOT have a time stamped audit trial for ALL messages 5) Secured Texting does NOT allow for group or escalation group messages. 6) Secured Texting IS NOT fully HIPAA compliant. It does not archive messages. If you are using secured texting as your messaging solution, you […] Read more »

Email & SMS: NOT Good Enough For IT Monitoring

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Are you an IT Administrator staring at your phone’s screen all day waiting for an email or text?  Have you ever missed a CRITICAL email or text because it didn’t grab your attention? Using email and SMS for network alerts has been a widely used practice since the early 90’s, but is not an effective and efficient way of receiving these kinds of CRITICAL alerts.  Alert notifications are a crucial part of your system monitoring. Missing even one single email or text can result in downtime which can also result in revenue loss, reputation damage, and potential customer defections. System monitoring without a noticeable alert is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage helps to eliminate this process so that you can receive your […] Read more »

Ready Or Not: HIPAA Just Got Tougher

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September 23rd was the final deadline for vendors that provide services to HIPAA-covered plans known in HIPAA parlance as “business associates” – the new regulations do introduce fundamental change. Under the new regulations, business associates are required, for the first time, to comply with the HIPAA Security Rule, many provisions of the HIPAA Privacy Rule, and are subject to direct enforcement action by the U.S. Department of Health and Human Services (HHS). OnPage, a virtual two-way pager application for iPhone, Android & Blackberry is a secure, and fully HIPAA compliant solution for anyone in the healthcare industry. If you are currently using non HIPAA Compliant solutions for your critical messages, you can turn to OnPage and rest easy knowing you are in full HIPAA compliance. OnPage-full HIPAA compliance messaging solution Secure Encrypted Communication- Encrypted from end to end. Archiving ability- Archive all of your messages for HIPAA security standards Remote Wipe Ability- Remotely wipe all of your users […] Read more »

Daily App Show Video Review

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  The Daily App Show recently reviewed the OnPage application with a video demonstration. The video walks you through the OnPage’s user interface, message history and message status. The reviewer also showcases OnPage’s full audit trail by snoozing an incoming message, and then going into that message’s audit trail to show the lag between sent, delivered and the time stamp of when it was actually read.               Click to see the entire review Please follow and like us: Read more »

The iPhone App Review Gives OnPage 4.5 Stars

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The iPhone App Review site recently reviewed OnPage for its secure, pager replacement application. Reviewed by Philip Chan, OnPage was given an overall rating of 4.5/5 stars! The application was rated on a number of features including, Features, Appearance & Layout and Value. Chan goes on to express ..”For those who frequently use a paging system and finding themselves forgetting to bring both their pager and their cellular device with them on the go would find this app extremely helpful since the app consolidates the paging function on to a single device. Even for those who don’t consider themselves the forgetful type, the added security blanket of never missing a significant message doesn’t hurt. With the free trial for you to fiddle around with, the only thing you are missing out on is not having to worry about peace of mind.” To Read the Entire App Review Click Here. Please follow […] Read more »

OnPage NEW Features: Message Forwarding

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to forward their messages onto other OnPage users or groups. The message forwarding feature will allow OnPage users to easily forward messages they receive to another OnPage user or group in case they are unavailable to respond, or someone else is more suitable to respond to the message. This ultimately allows for messages to get to the right person at the right time, without the sender wasting time identifying and resending the message to that person. To learn more about the new features of the […] Read more »

OnPage NEW Features: Contact Sync

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to do a Contact Sync.  The Contact Sync feature will allow OnPage administrators the ability to sync all the organization’s contacts with the user’s smartphone instantly. Having all the OnPage contacts at the fingertips of the user will make sending messages to other OnPage users, easier, error-free and faster, saving valuable time and resources. To learn more about the new features of the OnPage app click here. Please follow and like us: Read more »

OnPage Pager Replacement and Priority Messaging Application Strengthens Security and Increases Efficiency with New Enhanced Version

To Read The Entire Press Release Click Here Onset Technology, creator of the OnPage Pager Replacement and Priority Messaging Application, releases new version with security and efficiency enhancing features such as Remote Wipe, Contact Sync, Message Forwarding and New Ringtones OnPage announced today the release of an enhanced version of the OnPage pager application for the iPhone, Android and Blackberry devices. New features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of the top ten issues hospitals are facing during 2013 is Mobile Communication Security. According to the PwC Health Research Institute, 69% of consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through mobile devices. “The rising concern over hospital privacy and security is due to […] Read more »

OnPage NEW Features: Remote Wipe

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With the new release of the OnPage Application now on the market, OnPage users will now get to experience enhanced features of the application. One of these new features is the ability to do a remote wipe of the application. The ability to do a remote wipe of the OnPage application adds an additional layer of security to OnPage’s already secure, compliant mobile application. The OnPage service is encrypted from end to end, adheres to the archiving requirements and now has a remote wipe feature that will delete all of the user’s contacts and messages within the app and log the user out of the application. The remote wipe feature allows organizations’ administrators to effectively prevent access to sensitive information when a device is lost, missing or stolen. To Read the Rest of the Press Release and Learn About Other New Features Click Here Please follow and like us: Read more »

Is Your Organizations Communication Where It Should Be?

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If you are in the Healthcare Industry then you know the importance of communication within your organization. Emergencies occur all too often. When they do, you or your team must able to communicate with the right people at all times. OnPage developed the Communication Evaluation for you to check and see where your levels of concern are for your organizations communication, and what areas you can improve upon. Think your communication is rock solid? Prove it by completing this evaluation. Know you have a lot to improve on? That’s alright! This Evaluation will help you address your highest and lowest levels of concern so you can better address each one. Download the OnPage Communication Evaluation now and see where you can improve upon in fields such as HIPAA Compliance, Reliability, Communication Roadblocks & Ease of Integration. OnPage provides accountability to both Hospitals and Healthcare organizations that rely on HIPAA compliant, secure messaging for everyday […] Read more »

Michiana Hematology Oncology Chooses OnPage Pager Application for Improved Communication, Reliability and Convenience

To Read The Entire Press Release Click Here A leading Hematology/Oncology practice in Indiana can now communicate faster and more efficiently with OnPage’ secure, HIPAA compliant application. Onset Technology, creator of OnPage Mission Critical Messaging and Pager Application for Android, iPhone and Blackberry, announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its […] Read more »

Michiana Hematology Oncology Chooses OnPage For Improved Communication, Reliability and Convenience

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OnPage announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage for their priority messaging. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its leadership in medical technology, treatment options, clinical research, and patient care. With locations in Crown Point, Elkhart, Mishawaka, Plymouth/South Bend and Westville, patients receive the most sophisticated and trusted cancer care available in the region. Now with the […] Read more »

SJH Cardiology Associates Chooses OnPage for Dependable HIPAA Compliant Communication

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OnPage announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant communication and encrypted messaging among their MDs and Staff, across a variety of smartphones. OnPage provides SJH with reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process.  Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. A key factor in SJH’s decision to select OnPage was the ability to have […] Read more »

Worried About HIPAA Compliance?

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A recent study done by the Ponemon Institute on the Risk of Regulated Data on Mobile Devices & In The cloud concluded that cloud based storage and mobile applications are the typical sources for safety concerns in clinical settings. The survey included 781 IT and data security practitioners and found that 59 percent of respondents said their organization permits employees to use their personally owned mobile devices (BYOD) to access and use regulated data. However, only 35 percent of organizations have a policy that tells employees what is acceptable. Of those respondents who say their organizations permit employee owned devices in the workplace, an average of 53 percent of employees in these organizations use their own devices to access and use regulated data, When it comes to communication in the healthcare sector, HIPAA Compliance should not be a concern when organizations can turn toward OnPage Priority Messaging.  OnPage is a virtual […] Read more »

Hospitals Concerned Over Privacy & Security

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PwC Health Research Institute identified that the need for mobile security was one of the top ten issues hospitals will face in 2013. The report also found that 69% of the consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through their mobile devices. The rise in mHealth over the years has given tremendous growth to Hospitals and Healthcare organizations worldwide.  With this advancement, comes the concern of privacy and security for patient health information. The ability to use smartphones has opened a lot of doors for hospital communication, however the organizations using this technology must not succumb to any applications or solutions that are not secure, and not HIPAA compliant. Healthcare organizations can turn toward OnPage Priority Messaging for their communication needs.  OnPage is a secure, HIPAA compliant application that works on iOS, Android and Blackberry Devices.  The OnPage pager app turns […] Read more »

Hospitals Losing BILLIONS over Outdated Pager Technology!

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“U.S hospitals are wasting billions of dollars every year by having their staff use archaic communication technology like pagers” (CNN Mo ney) According to a new study by technology research firm Ponemon Institute, physicians and nurses working in hospitals waste an average of 46 minutes a day when they use beepers to exchange information about patients, rather than using updated technology like smartphones. The study goes on to say that the cost of lost productivity for hospitals due to outdated technology like pagers translates to more than $8 billion annually! Hospitals that can make the switch to a more updated technology like OnPage Priority Messaging- a pager replacement application that combines the functionality of a pager but with the power and convenience of a smartphone. OnPage can increase their productivity levels, and allow them to reduce unnecessary spending on outdated technology like pagers. The respondents of the survey also mentioned […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

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OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all other departments is anticipated in the near future. Initially, the Center’s Cardiology Department will enjoy many benefits of using the OnPage solution, including the ability to communicate immediately and securely with its cardiologists, through both cell service and WI-FI, send continuous paging […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

To Read The Entire Press Release Click Here An Ivy League medical center can now communicate faster and more efficiently with secure, HIPAA compliant priority messaging without having to carry outdated pagers.  Onset Technology, leader in secure mobile priority messaging, creator of OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all […] Read more »

Does Your Messaging Solution Archive Messages for HIPAA Compliance?

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Did you know that to be in complete HIPAA compliance you must adhere to the six year document retention requirement for information related to PHI (protected health information) specified within HIPAA? You may have thought that to be in compliance with HIPAA you only needed a messaging system with secure end to end encryption. This statement is not true. To be in complete HIPAA compliance you need to adhere to their archiving requirements and keep information related to PHI on record for at least six years. Messaging solutions on the market today that claim to be HIPAA compliant do not adhere to this archiving requirement. Secure SMS text for example does not adhere to this requirement as there is no way to store or audit past information, whether the message was sent encrypted or not. OnPage, a virtual pager application for smartphones has become an essential product for healthcare organizations […] Read more »

SMS Is NOT Secure

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Many pediatric hospital physicians are communicating with their staff through various text messages instead of using a secure HIPAA compliant messaging system. According to a University of Kansas study presented at the American Academy of Pediatrics National Conference in New Orleans, 90% of respondents said they regularly use a smartphone and 96% are using text messaging as their priority form of communication. It’s great to hear that the use of advanced technology is growing in hospitals and in the healthcare environment. However, with the use of smartphones comes the responsibility to adhere to certain compliance issues such as HIPAA. Text messaging is a convenient and favored form of communication nowadays but is not appropriate in healthcare environments because it does not adhere to these healthcare guidelines. SMS or Text messaging is also not appropriate for physicians because it is a personal form of communication that should not be used for […] Read more »

OnPage On The Cloud

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Being “on the cloud” is a great way to harness the power and scalability of large computing resources and it is becoming a more integrated and efficient way of ensuring highly dependable, redundant and secure SAAS performance. Over the past year, we have upgraded our system to make sure we were enhancing its software, servers and facilities. We want to have the most reliable and resilient system possible. Having a top of the line platform that guarantees our customers uptime is extremely vital. With continuing improvement, we can continue to scale our system and have it expand and grow. As a SAAS smartphone priority messaging and pager application, we know the importance of being “on the cloud.” That is why we have a private, secure cloud architecture that has been part of our plan right from the start. With a focus on reliability and redundancy, our facilities are SAS 70 […] Read more »

Leading Global Law Firm Turns To OnPage For Priority Messaging

To read the full Press Release Click here A leading global law firm has turned to Onpage for their secure mobile application and web-based concolse for the sending and tracking of their critical messages Onset Technology, the creator of OnPage Priority Messaging announced today that a leading global law firm has implemented OnPage for their IT department that supports more than 850 lawyers around the world. The global law firm will use the OnPage app and web-based client to enable better communication and business continuity throughout their locations. The law firm provides coordinated legal advice on the largest and most complex corporate transactions and litigation matters in a wide array of industires.   As a customer of Onset Technology’s legacy product, META Message®,  they are well aware of Onset’s expertise in the priority messaging field, making the switch to OnPage™ an easy one.  OnPage was able to provide them  messages with […] Read more »

OnPage Provides Secure, Rapid Response at New England’s Largest Catholic Hospital

St. Francis Hospital and Medical Center uses OnPage app to replace pager system with HIPAA-compliant emergency communication systems Waltham, MA (PRWEB) July 03, 2012 One of the most important pieces of medical technology in any hospital today isn’t the heart-lung machine, the respirator, or the X-ray machine. Believe it or not, it’s the pager, a technology that first caught on in the 1980s. Even in the 21st century, it’s still relied on by hospital staff to summon doctors in both emergency and nonemergency situations. But at Saint Francis Hospital and Medical Center, the largest Catholic hospital in New England, the cost of using this dated technology became prohibitive. To improve communications, accountability, and reliability the Hospital is aggressively replacing its traditional pagers with Onset Technology’s mobile app, OnPage. OnPage converts any iPhone, BlackBerry, or Android device into a secure assured communications system. “With OnPage, our hospital and its call center […] Read more »