7 steps to creating an actionable IT on-call schedule

How to make sure IT on-call works for you I spent a bit of time on Reddit the other day and thought it interesting just how many posts were focused on IT on-call and on-call scheduling. Some posts were rants on horrible customers – who hasn’t had some of those? Some actually wrote about positive interactions from being on-call – those were rare posts. But many engineers in DevOps and IT posted on their trepidation about being on-call. They wondered: What is the best way for my team to create an IT on-call schedule? How do I ensure I wake up if I am alerted? Should my growing on-call team use an on-call cell phone and hand it off between rotations? How do I manage being on-call and then having to show up at 8 a.m. the next morning? Is it reasonable to expect on-call duty 24/7? The answers to […] Read more »

OnPage Shows Off its ConnectWise integration at IT Nation 2016

How does OnPage connect wisely with ConnectWise? A question many asked us at IT Nation 2016 in Orlando last week was ‘How do you connect with ConnectWise?’ The simple answer is, through a direct API. ConnectWise’s robust ticketing system sends a message when a ticket is created. OnPage turns that message into a loud and audible alert. Many MSPs use RMMs like LabTech to monitor multiple endpoints. When an issue arises such as a downed server or a potential malware infection or one of many other incidents, the RMM sends an alert to ConnectWise. ConnectWise in turn creates a ticket and based on the alerting profile set by the user – such as alert me when the coffee pot is empty or there is a serious client issue –  sends a callback to OnPage. OnPage integration enables your MSP to shine By integrating with OnPage, your ConnectWise system now enables automatic priority alerts based upon ticket […] Read more »

A Tale of HIPAA Compliance

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How a physician’s request violated HIPAA Compliance Earlier this week we received an interesting request from one of our customers. The customer is a physician who faced the following issue in the OR: I am a physician who finds it inconvenient to constantly have to give the room circulator my pin number to see a page. Is there some workaround to this? HIPAA Compliant Smartphone We immediately realized that while this might be a pain point for this physician and many other doctors, we could not comply with the request as it would be a HIPAA violation. Hospitals and clinics comply with HIPAA by having all communication tools with patient information automatically lock after 15 minutes of inactivity. This requires users to log back in. It is understandable that logging back into the doctor’s smartphone after a period of inactivity can be an annoyance and even slow down workflow. However, […] Read more »

Critical Alerting Is the New Black

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WHY CRITICAL ALERTING IS A MUST HAVE FOR INCIDENT RESPONSE TO BE EFFECTIVE At OnPage, we spend lots of time thinking about how to apprise people about the importance of critical IT alerting. So when our CEO Judit Sharon emailed me about an upcoming webinar from HIMSS entitled: Incident Response is the New Black – A Must Have For Your Security Strategy, I was intrigued. I wanted to know how the speaker would entertain alerting in incident response. As it turned out, while the webinar was fascinating, the discussion focused on response dictionaries and procedures and did not mention critical alerting at all. I was left wondering, why would an organization focus solely on incident response to save their IT? How can an organization have an effective incident response platform without a critical alerting platform? In the vein of fashion, wouldn’t the scenario be like having pants but forgetting to button […] Read more »

When tools are out of control you need critical alerting

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Tools going Rogue – a story for Halloween We have all heard stories of DevOps woe. Some tales are sad. Some tales describe true misfortune. And some tales just leave you thinking what the heck were developers thinking? This story is a tale of the later. This story will tell the tale of how some developers at a start-up in New England created code which was supposed to live and work on AWS EC2 servers. However, the developers never thought to test what they were spinning up or to put critical alerting in place for when things went wrong.  And that is where our tale of woe begins. Tale number 1: Automation destroyed the world What the tool was supposed to do has long since been forgotten but the horror and nightmares it caused will not go away so soon. At the start-up I am referring to here, every protocol […] Read more »

OnPage Critical Alerting with Microsoft Outlook

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Let OnPage and Microsoft Office Monitor your Network While it is well known that the Microsoft Outlook client allows you to use rules to forward emails, you might not have ever realized that you can use these rules to enable critical alerting. In fact, critical alerting with Microsoft Outlook is easily enable no matter what monitoring tools you use. Monitoring tools can send emails to your Ops team in case of an outage or security issue. Your Dev team might get an email based on an APM issue. However, rather than having the emails get buried under a mountain of ever growing messages on the email client, you could have critical messages alerting for a ‘server crash’ or ‘slow program response time’ forwarded directly to your OnPage application. Critical alerting with Microsoft Outlook and monitoring tools In our previous blog on email integration with Outlook, we showed how based on various rules […] Read more »

Pagers Cost Hospitals $1.75 Million in Inefficient Communications

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Inefficient communications during critical clinical workflows such as patient admissions, emergency response team coordination, and patient transfers costs the average U.S. hospital about $1.75 million annually, according to a new report from the Ponemon Institute. The report finds that: A significant amount of time is wasted during these workflows due to the inefficiency of pagers and the lack of adoption of secure text messaging. The use of secure text messaging could reclaim more than half of this wasted time. The Ponemon study highlight the pressing need to overcome inefficient communications  with more effective communications solutions for efficient communication and collaboration amongst providers is critical to the coordination and delivery of patient and allow patients to more quickly receive the care they require. The survey examine more than 400 healthcare providers in the U.S. to identify areas of inefficient communications  in three specific clinical workflows: Patient admissions Coordinating emergency response teams Patient transfers […] Read more »

Pager Inefficiencies | OnPage Pager Replacement

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The OnPage Pager Replacement is the Answer to poor Hospital Communications. According to a recent study by Dr. Larry Ponemon, of the Ponemon Institute, “…the efficient communication and collaboration among physicians, nurses and other providers is critical to the coordination and delivery of patient care, especially given the increasingly mobile nature of today’s clinicians…” The health care industry continues to rely, for the most part, on Pagers — an antiquated technology. Pagers create inefficiencies that have a significant economic and productivity impact on the health care industry — costing billions. Dr. Ponemon details these inefficiencie in his “Report on the Economic Impact of Inefficient Communications in Healthcare”. These are the four main points : The average care provider wastes more than 45 minutes per day by using outdated communication technologies – that’s almost 6 hours a week. 65% of the time it takes to admit a patient is wasted due […] Read more »

UltraRAD Chooses OnPage Priority Messaging for Reliable HIPAA Compliant Communication

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OnPage announced today that UltraRAD selected OnPage for their after-hours critical customer support team.   OnPage will ensure that UltraRAD can be immediately reached by its customers requiring emergency support, while at the same time, enable UltraRAD to reliably and securely communicate with and dispatch its technicians as quickly as possible. As a leading medical imaging company, UltraRAD provides vendor-neutral software solutions and cloud-based services to the healthcare industry. UltraRAD specializes in software systems for radiologists, teleradiology service providers, private practices, imaging centers, and hospitals. Any software failure at a customer’s site must be addressed with the utmost urgency as an entire radiology practice can come to a halt. Prior to switching to OnPage, UltraRAD used a hosted VOIP phone system for their messaging needs, but experienced a number of reliability issues. OnPage enabled UltraRAD’s to track all of their incoming and outgoing messages, all in a secure, HIPAA-compliant manner. […] Read more »

Get the Ultimate Control Over Your Messages

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Presenting the world’s most advanced web dashboard for group or individual paging, monitoring response, analyzing and reporting. Previously named Web Management Console, the OnPage Control System allows you to manage all your company’s communications easily and reliably. The system is unbelievably user friendly and intuitive, totally secure, and it allows you to be in complete control under all circumstances. With The OnPage Control System You Can: Send Messages from the office manager desktop and follow up with further instructions upon response Send as many messages as you need in seconds and monitor their status in real time Manage contact information for multiple users and groups Create users in a unified way for easy access Page an individual, group or escalation group Define escalation groups to a list of individuals to ensure prompt response Sync all OnPage contacts to all users’ devices Survey all messages within your organization Comply With HIPAA […] Read more »

Minimize Server Downtime or Pay Thousands!

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A recent study done by Ponemon Institute & Emerson Network Power shows that healthcare organizations face an average cost of $690,000 per outage incident. This comes as a 41 percent increase since 2010. The study also shows that larger groups with more extensive IT systems could pay our nearly as much as $1.74 million per incident. These costs come at a hefty price, but server downtime for the healthcare industry can be detrimental to daily operations. The healthcare industry is very dependent on data for all aspects of care including clinical metrics, patient care, and billing and reporting. The fines associated with each incident do depend on a number of factors such as length of data downtime and complexity of downtime.  “This increase in cost underscores the importance for organizations to make it a priority to minimize the risk of downtime that can potentially cost thousands of dollars per minute,” said […] Read more »

Knowledge Is Key For Pager Replacement

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Communication processes are continuing to be streamlined by new technologies and new gadgets. Traditional pagers once used to hold important functionality but now lack very important features. Users who want the paging functionality without the actual pager are turning towards more advanced technologies to replace their pagers.   Users who are looking to replace their pagers should remember that knowledge is key. You want a solution that will be able to provide you complete insight into your paging and communication needs. OnPage is a complete secure and encrypted pager application that operates on your smartphone. The OnPage application allows you to have complete insight and control over your organizations communication.  With OnPage, you get full time-stamped audit trails of all incoming messages. You will know the second a message was sent, delivered, read and replied to, or if the message ultimately failed. OnPage also delivers enterprise visibility to all incoming messages […] Read more »

Secured Texting is NOT Acceptable for Pager Replacement

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Due to the new HIPAA compliance guidelines that came out in September, more organizations rush to get compliant messaging solutions such as secure SMS. However, there are many reasons why secured texting is NOT acceptable for healthcare communication and is NOT a suitable replacement for pagers. 1) Secured Texting does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application 2) Secured Texting does NOT provide persistent alerts until the message is acknowledged; it will only alert you once. 3) Secured Texting does NOT offer a repeated delivery until your device is operational 4) Secured Texting does NOT have a time stamped audit trial for ALL messages 5) Secured Texting does NOT allow for group or escalation group messages. 6) Secured Texting IS NOT fully HIPAA compliant. It does not archive messages. If you are using secured texting as your messaging solution, you […] Read more »

Privacy & Security Breaches

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In the healthcare industry, a patient’s privacy and security are held to the highest standard. Healthcare professionals and organizations must adhere to many rules & guidelines including the HIPAA Security Role, HITECH act and the Joint Commission.  Breaching these deep regulations can result in expensive fines and lack of patient confidentiality. Nevertheless, these breaches do occur more frequently than to be expected. One way these occur is due to nosy employees. In October of this year, Allina Health system in Minnesota notified more than 3,800 patients that one of its medical assistants had accessed their PHI improperly for more than three years. In this time frame she had accessed, patient’s names, DOB’s, clinical data, health insurance information and partial Social Security Numbers. They were able to seek out who was responsible for these breaches by following the audit trail of that patient’s record. Another way in which privacy & security breaches occur is due […] Read more »

Email & SMS: NOT Good Enough For IT Monitoring

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Are you an IT Administrator staring at your phone’s screen all day waiting for an email or text?  Have you ever missed a CRITICAL email or text because it didn’t grab your attention? Using email and SMS for network alerts has been a widely used practice since the early 90’s, but is not an effective and efficient way of receiving these kinds of CRITICAL alerts.  Alert notifications are a crucial part of your system monitoring. Missing even one single email or text can result in downtime which can also result in revenue loss, reputation damage, and potential customer defections. System monitoring without a noticeable alert is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage helps to eliminate this process so that you can receive your […] Read more »

IT Alerts: How to Improve Responsiveness

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Click to read the entire Whitepaper- IT Alerts_ How To Improve Responsiveness As an IT Professional, receiving CRITICAL alerts in a timely manner can be the difference between company up-time and down-time.  You need to ensure that you receive these alerts promptly and effectively in order to ensure operations are running smoothly.  To accomplish this, you must first increase your response rates to these CRITICAL messages. This can be done by starting with these three, very important actions.  1) Ensure your IT team gets alerted immediately on their mobile devices about pending problems or performance degradation with a unique continuous alert. Your team needs to have a distinguishable and persistent alert that will immediately grab their attention and will keep them from ever missing a message. Using SMS or email for CRITICAL alerts should be omitted for this reason. OnPage has a very distinct alert that will grab your attention immediately. […] Read more »

Ready Or Not: HIPAA Just Got Tougher

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September 23rd was the final deadline for vendors that provide services to HIPAA-covered plans known in HIPAA parlance as “business associates” – the new regulations do introduce fundamental change. Under the new regulations, business associates are required, for the first time, to comply with the HIPAA Security Rule, many provisions of the HIPAA Privacy Rule, and are subject to direct enforcement action by the U.S. Department of Health and Human Services (HHS). OnPage, a virtual two-way pager application for iPhone, Android & Blackberry is a secure, and fully HIPAA compliant solution for anyone in the healthcare industry. If you are currently using non HIPAA Compliant solutions for your critical messages, you can turn to OnPage and rest easy knowing you are in full HIPAA compliance. OnPage-full HIPAA compliance messaging solution Secure Encrypted Communication- Encrypted from end to end. Archiving ability- Archive all of your messages for HIPAA security standards Remote Wipe Ability- Remotely wipe all of your users […] Read more »

Daily App Show Video Review

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  The Daily App Show recently reviewed the OnPage application with a video demonstration. The video walks you through the OnPage’s user interface, message history and message status. The reviewer also showcases OnPage’s full audit trail by snoozing an incoming message, and then going into that message’s audit trail to show the lag between sent, delivered and the time stamp of when it was actually read.               Click to see the entire review Please follow and like us: Read more »

The iPhone App Review Gives OnPage 4.5 Stars

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The iPhone App Review site recently reviewed OnPage for its secure, pager replacement application. Reviewed by Philip Chan, OnPage was given an overall rating of 4.5/5 stars! The application was rated on a number of features including, Features, Appearance & Layout and Value. Chan goes on to express ..”For those who frequently use a paging system and finding themselves forgetting to bring both their pager and their cellular device with them on the go would find this app extremely helpful since the app consolidates the paging function on to a single device. Even for those who don’t consider themselves the forgetful type, the added security blanket of never missing a significant message doesn’t hurt. With the free trial for you to fiddle around with, the only thing you are missing out on is not having to worry about peace of mind.” To Read the Entire App Review Click Here. Please follow […] Read more »

OnPage NEW Features: Message Forwarding

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to forward their messages onto other OnPage users or groups. The message forwarding feature will allow OnPage users to easily forward messages they receive to another OnPage user or group in case they are unavailable to respond, or someone else is more suitable to respond to the message. This ultimately allows for messages to get to the right person at the right time, without the sender wasting time identifying and resending the message to that person. To learn more about the new features of the […] Read more »

OnPage NEW Features: Contact Sync

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to do a Contact Sync.  The Contact Sync feature will allow OnPage administrators the ability to sync all the organization’s contacts with the user’s smartphone instantly. Having all the OnPage contacts at the fingertips of the user will make sending messages to other OnPage users, easier, error-free and faster, saving valuable time and resources. To learn more about the new features of the OnPage app click here. Please follow and like us: Read more »

OnPage Pager Replacement and Priority Messaging Application Strengthens Security and Increases Efficiency with New Enhanced Version

To Read The Entire Press Release Click Here Onset Technology, creator of the OnPage Pager Replacement and Priority Messaging Application, releases new version with security and efficiency enhancing features such as Remote Wipe, Contact Sync, Message Forwarding and New Ringtones OnPage announced today the release of an enhanced version of the OnPage pager application for the iPhone, Android and Blackberry devices. New features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of the top ten issues hospitals are facing during 2013 is Mobile Communication Security. According to the PwC Health Research Institute, 69% of consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through mobile devices. “The rising concern over hospital privacy and security is due to […] Read more »

OnPage NEW Features: Remote Wipe

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With the new release of the OnPage Application now on the market, OnPage users will now get to experience enhanced features of the application. One of these new features is the ability to do a remote wipe of the application. The ability to do a remote wipe of the OnPage application adds an additional layer of security to OnPage’s already secure, compliant mobile application. The OnPage service is encrypted from end to end, adheres to the archiving requirements and now has a remote wipe feature that will delete all of the user’s contacts and messages within the app and log the user out of the application. The remote wipe feature allows organizations’ administrators to effectively prevent access to sensitive information when a device is lost, missing or stolen. To Read the Rest of the Press Release and Learn About Other New Features Click Here Please follow and like us: Read more »

Michiana Hematology Oncology Chooses OnPage Pager Application for Improved Communication, Reliability and Convenience

To Read The Entire Press Release Click Here A leading Hematology/Oncology practice in Indiana can now communicate faster and more efficiently with OnPage’ secure, HIPAA compliant application. Onset Technology, creator of OnPage Mission Critical Messaging and Pager Application for Android, iPhone and Blackberry, announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its […] Read more »

Michiana Hematology Oncology Chooses OnPage For Improved Communication, Reliability and Convenience

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OnPage announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage for their priority messaging. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its leadership in medical technology, treatment options, clinical research, and patient care. With locations in Crown Point, Elkhart, Mishawaka, Plymouth/South Bend and Westville, patients receive the most sophisticated and trusted cancer care available in the region. Now with the […] Read more »

SJH Cardiology Associates Chooses OnPage for Dependable HIPAA Compliant Communication

SJH Cardio

OnPage announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant communication and encrypted messaging among their MDs and Staff, across a variety of smartphones. OnPage provides SJH with reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process.  Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. A key factor in SJH’s decision to select OnPage was the ability to have […] Read more »

OnPage Pager Application Celebrates 2nd Birthday!

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Hard to believe, we are already two years in the market!! The OnPage pager application for Android, iPhone and Blackberry was the FIRST in the market to offer hosted Paging service on Smartphones.  Not the traditional paging service capabilities on Android, iPhone and Blackberry but smart paging that ensures efficiency, accountability and reliability. For most individuals, Paging is an 80’s term. Most will say “I used to carry a pager 20 year ago…” or “Who still needs a Pager these days?” But the answer is simple: Paging is a term used to describe urgency, priority messaging which we all still need, and thus it should not be associated with the actual pager device of yesteryear.  Today’s paging allows you to be informed as to the message status, allows you to reply to a page and even initiate a page to another OnPage user, all at your fingertips on your smartphone. […] Read more »

Hospitals Losing BILLIONS over Outdated Pager Technology!

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“U.S hospitals are wasting billions of dollars every year by having their staff use archaic communication technology like pagers” (CNN Mo ney) According to a new study by technology research firm Ponemon Institute, physicians and nurses working in hospitals waste an average of 46 minutes a day when they use beepers to exchange information about patients, rather than using updated technology like smartphones. The study goes on to say that the cost of lost productivity for hospitals due to outdated technology like pagers translates to more than $8 billion annually! Hospitals that can make the switch to a more updated technology like OnPage Priority Messaging- a pager replacement application that combines the functionality of a pager but with the power and convenience of a smartphone. OnPage can increase their productivity levels, and allow them to reduce unnecessary spending on outdated technology like pagers. The respondents of the survey also mentioned […] Read more »

OnPage Offers Priority Messaging API

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OnPage allows you to send and receive your messages numerous ways, making it easier for you to communicate with your staff or organization. You can send an email, phone call, app to app message, you can send messages out online through the Web Console, and you can also send them out through OnPage’s API. The OnPage Priority Messaging API essentially connects your applications to the OnPage system. The API focuses on integration between OnPage and our customer and/or partner applications in order to bring you a flexible and convenient secure mobile messaging system. The OnPage API provides you with an additional way to send your OnPage messages securely. With the API Integration, you can send messages to individual OnPage users or to groups and receive tracking information for those messages including, delivery and read time stamps or reply information. The OnPage API can be use alongside the available methods of […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

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OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all other departments is anticipated in the near future. Initially, the Center’s Cardiology Department will enjoy many benefits of using the OnPage solution, including the ability to communicate immediately and securely with its cardiologists, through both cell service and WI-FI, send continuous paging […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

To Read The Entire Press Release Click Here An Ivy League medical center can now communicate faster and more efficiently with secure, HIPAA compliant priority messaging without having to carry outdated pagers.  Onset Technology, leader in secure mobile priority messaging, creator of OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all […] Read more »

Primary Stock Exchange Company Chooses OnPage For Secure Archived Communication

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OnPage announced today that a primary stock exchange company has chosen OnPage for their secure archived communication needs. This leading stock exchange company will use the OnPage application to replace the non-compliant SMS and Pin-to-Pin communication. The Stock Exchange Company operates the third or fourth largest equities exchange in the world, with a trading volume of 1billion to 2 billion shares per day, capturing 10-12% of total U.S. equity trading volume. The Stock Exchange will utilize the OnPage application on their mobile devices with features including a full time-stamped audit trail and message archiving. The OnPage app gives the organization the tools to implement and enforce effective electronic record keeping, supervision and data protection policies for compliance with FINRA record retention rules and to fulfill SEC obligations for electronic message broker dealer compliance. To read the Full PR Click Here! Please follow and like us: Read more »

Primary Stock Exchange Company Chooses OnPage Priority Messaging For Secure Archived Communication

To view the Full PR Click Here! Leading US Equities Exchange Company Chooses OnPage Priority Messaging to Comply with FINRA Requirements Onset Technology, leader in mobile secure priority messaging, creator of OnPage, announced today that a primary stock exchange company has chosen OnPage for their secure archived communication needs. This leading stock exchange company will use the OnPage application to replace the non-compliant SMS and Pin-to-Pin communication. OnPage combines the benefits of pagers, SMS and email into one OnPage, easy to use secure mobile messaging application. The Stock Exchange Company operates the third or fourth largest equities exchange in the world, with a trading volume of 1billion to 2 billion shares per day, capturing 10-12% of total U.S. equity trading volume. The exchange will enjoy many benefits of using the OnPage application on their mobile device, including a full time-stamped audit trail and message archiving. OnPage gives the organization the […] Read more »

Case study: Saint Francis Hospital

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One of the Largest Private Medical Centers in the Country Eliminates Outdated, Costly Pager Technology by Embracing Secure Assured Messaging with OnPage Business Situation Dave Cote, Manager of Telecom & Network Engineering For Saint Francis Hospital and Medical Center was looking for an inexpensive, secure and reliable pager replacement for over 2,000 pagers. Solution OnPage provided Saint Francis with HIPAA compliance, delivery confirmation notifications, elimination of monthly fees and consolidation of their physicians multiple devices, Products OnPage Benefits Saint Francis is now able to: •eliminate their monthly fees. •relieve their physicians of carrying around an extra device. •enjoy a 100% reliability rate for hospital messages •ensure delivery and confirmation of messages •know that the right message gets to the right person at the right time. “With OnPage, our hospital and its call center have received highest level of reliability. I have not had one issue with operators sending messages, or […] Read more »

Network Monitoring: Is Email & SMS Good Enough?

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Are you an IT Administrator staring at your phone’s screen all day waiting for an email or text?  Have you ever missed a CRITICAL email or text because it didn’t grab your attention? Using email and SMS for network alerts has been a widely used practice since the early 90’s, but is not an effective and efficient way of receiving these kinds of CRITICAL alerts.  Alert notifications are a crucial part of your system monitoring. Missing even one single email or text can result in downtime which can also result in revenue loss, reputation damage, and potential customer defections. System monitoring without a noticeable alert is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage helps to eliminate this process so that you can receive your […] Read more »

7 Reasons To Choose OnPage!

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There are many reasons to choose OnPage as your virtual pager or pager replacement. To name a few, here are 7 reasons why you should switch to OnPage Priority Messaging today! 1)      Consolidation of Devices–  OnPage consolidates all of your devices into one- your smartphone. Don’t carry around an additional device like an old pager, just carry one! 2)      Confirmation of Delivery & Read-  OnPage lets you know when your message was delivered, sent, read and replied. With full audit trail capabilities you can keep track of all your messages and make sure that NO messages are missed. 3)      Continuous Alert & Repeated Delivery-  OnPage continuously attempts to deliver the message to your phone for up to 8 hours to ensure that critical messages get through. Our persistent alert sounds just like a pager and is impossible to miss. 4)      Convenience-  With full reply capabilities, pre-defined response and the ability to create groups and […] Read more »

OnPage On The Cloud

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Being “on the cloud” is a great way to harness the power and scalability of large computing resources and it is becoming a more integrated and efficient way of ensuring highly dependable, redundant and secure SAAS performance. Over the past year, we have upgraded our system to make sure we were enhancing its software, servers and facilities. We want to have the most reliable and resilient system possible. Having a top of the line platform that guarantees our customers uptime is extremely vital. With continuing improvement, we can continue to scale our system and have it expand and grow. As a SAAS smartphone priority messaging and pager application, we know the importance of being “on the cloud.” That is why we have a private, secure cloud architecture that has been part of our plan right from the start. With a focus on reliability and redundancy, our facilities are SAS 70 […] Read more »

mHealth On The Rise

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Amidst the 2013 HIMSS conference in New Orleans this year, the rise of mobility in healthcare is getting a lot of attention. At last year’s conference it seemed to be in a dozen events or so but this year mHealth seems to be just about everywhere. Appearing in and out of exhibit halls, sessions, panel discussions and keynotes, no one can now ignore how much mobile healthcare has risen in the past year. Eric Wicklund from mHIMMS reports “Mobility in healthcare isn’t a new concept any more, and it’s a significant stepping stone to the future of healthcare delivery. It can and will enable the healthcare provider to push away from the limited confines of the examination room and develop a practice with more potential, not to mention better outcomes.” OnPage recognizes this growing trend as more customers continue to sign onto OnPage’s Priority Messaging application- an essential tool utilized […] Read more »

Enterprise Mobility Infographic

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Check out this cool Enterprise Mobility Infographic posted by xcubelabs! Key Highlights: 67% of CIOS and other IT professionals will believe mobility will impact their business as much as or more than the internet did in the 1990s! The #1 Major Business Benefit for driving mobile computing is Increased Efficiency. 85% of more than 130 Hospitals surveyed support BYOD for physicians and staff. 70% of organizations are already using or planning to use custom mobile application Please follow and like us: Read more »

Mobile App Market Expectations For 2016

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Forecasting for mobile health applications is looking good. According to ABI Research, the mobile health applications market is predicted to grow to $400 million as 2016 approaches. In 2010 the market reached $120 million, so looking forward this research suggests that the market could actually quadruple in size in 2016. A growth this tremendous will mean big opportunities for application developers, technology vendors and healthcare practices that will start to see more of a presence of mobile apps in their own organizations. Alongside ABI’s research, Juniper Research also released its own study that depicts mHealth apps will reach 142 million downloads around the world in 2016. Contrast to ABI’s research, Juniper expects the download rate of the mHealth apps to grow at twice the rate of revenues. They predict more than a billion downloads occurring annually by the year 2016. With these new forecasts the expectations for the mobile app […] Read more »

Five Ways Mobile Devices and Digital Apps Will Transform Healthcare

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It’s no surprise mobile apps and devices are transforming healthcare as we speak. Let’s take a look at the reasons why they are transforming the Healthcare industry 1. Access to Care In Rural Areas In rural communities where help may be at a minimum, some health application can help patients manage their own treatments. 2.  Improved Patient Engagement There are a lot of reasons why patients may not want to access the care they should be getting. With some health applications, now patients can be notified of certain data that would have proved to be difficult to maintain before. 3. Logistics Health applications not only play a role with patient engagement, but company logistics as well. Minimize downtime and shortages with a pager replacement apps such as OnPage. 4. Finance There are some health financing applications on the market that can help to reduce cost of care. 5.  Scope for […] Read more »

Survey: Mobile Apps Changing Healthcare

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A recent survey conducted by HIMSS on Mobile Technology has shown a tremendous growth on the use of mobile applications in the healthcare environment. The survey was collected by 180 C- Level Healthcare Executives through the months of October and November. The surveys key findings showed that there has been a jump in the number of organizations that have mobile health policies in place. The survey mentioned that in 2011 there were only 38% of respondents that said their organization had developed these policies. In 2012 that number rose to 2/3rds, showing the growth that has taken place in just one year. The survey looked at the specific types of technology that are being used for these policies. 95% of respondents said that they have policies for laptops while 79% had smartphone policies and 57% for tablet policies. With policies now starting to take place, we are beginning to see […] Read more »

OnPage is Chosen by Boston Children’s Hospital to Provide Secure Paging for Smartphones

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OnPage™  announced today that Boston Children’s Hospital, ranked number one pediatric hospital in the country by U.S. News and World Report, has chosen OnPage Priority Messaging to replace its traditional pagers. The dedicated paging devices carried by physicians everywhere will no longer be necessary as their functionality is integrated into their smartphones. Boston Children’s hospital will enjoy many benefits using the OnPage service, including the ability to communicate immediately and securely with its doctors through both cell service and WI-FI, send continuous paging alerts until message receipt, receive actual read acknowledgement automatically when a doctors read their messages, create and manage groups and escalation groups through the OnPage Console, keep a log of the entire communication chain for traceability, and all with HIPAA-compliant encryption for security. Furthermore, since OnPage runs on the most popular smartphones, there is no longer the need for the doctors to carry an additional pager device. […] Read more »

OnPage is Chosen by Boston Children’s Hospital to Provide Secure Paging for Smartphones

To Read The entire Press Release Click Here Doctors can now stay in touch at all times with secure, HIPPA-compliant priority messaging without carrying a traditional pager device   WALTHAM, Mass. –January 22, 2013 —Onset Technology, creator of OnPage™  Priority Messaging, announced today that Boston Children’s Hospital, ranked number one pediatric hospital in the country by U.S. News and World Report, has chosen OnPage Priority Messaging to replace its traditional pagers. The dedicated paging devices carried by physicians everywhere will no longer be necessary as their functionality is integrated into their smartphones. “Using OnPage, this progressive, forward thinking hospital is now bringing the same level of innovation to address its communication needs as it did to medical care for over a century” says Judit Sharon, CEO of Onset Technology. Traditional pagers are used for alpha-numeric 240 character-max one way communication. Pages sent to traditional pagers require the physician to call […] Read more »

Pediatric Practice Turns to OnPage for Priority Messaging

To Read The Entire Press Release Click Here Onset Technology, the leader in Secure Priority Messaging, recently announced that a pioneering Pediatric Clinic has chosen OnPage™ service as the primary form of priority messaging for its physicians and staff, replacing their traditional paging devices with secure virtual paging on their smartphones. For over forty years the Practice has provided top-of-the-line medical care for patients ages 0-21. Recently, they decided to make their practice completely electronic to better suit the needs of their young patients. After careful research, they decided to replace their traditional pagers with OnPage’s secure, HIPAA compliant, application to send and receive emergency messages, on any smart phone, pertinent to their patient’s safety and the organizational flow of their clinic. OnPage converts any iPhone, BlackBerry, or Android device into a secure, reliable communications system. It combines the benefits of a Pager, SMS, and Email into one easy-to- use […] Read more »

Pediatric Practice Turns to OnPage for Priority Messaging

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A Pioneering Pediatric Clinic has chosen the OnPage™ service as their primary form of priority messaging for its physicians and staff. OnPage will replace their traditional paging devices with secure virtual paging on their smartphones. For over forty years the Practice has provided top-of-the-line medical care for patients ages 0-21. Recently, they decided to make their practice completely electronic to better suit the needs of their young patients. After careful research, they decided to replace their traditional pagers with OnPage’s secure, HIPAA compliant, application to send and receive emergency messages, on any smart phone, pertinent to their patient’s safety and the organizational flow of their clinic. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Major Health Foundation uses OnPage for High Priority Secure Communication

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Recently, a forward-looking health foundation has chosen OnPage’s Secure Priority Messaging system to enhance its high-priority communication processes. The Foundation will utilize OnPage within its IT department to support immediate communication needs and to reduce server downtime. Based on its success with OnPage thus far, the Foundation is preparing to deploy OnPage Priority Messaging to its physicians and other essential medical and administrative staff. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Major Health Foundation uses OnPage for High Priority Secure Communication

To Read The Entire Press Release Click Here Recently, a forward-looking health foundation has chosen OnPage’s Secure Priority Messaging system to enhance its high-priority communication processes. The Foundation will utilize OnPage within its IT department to support immediate communication needs and to reduce server downtime. This Foundation is continually innovating the healthcare system by making it more accessible, affordable, and patient-friendly while at the same time improving the quality of care. With one central IT department supporting its six medical groups, efficient and reliable communication is essential. Using OnPage, the Foundation is now bringing the same level of innovation to its communication needs as it did to healthcare. This includes the ability to communicate securely through both cell service and WI-FI, send continuous paging alerts and repeated delivery until message receipt, receive actual read acknowledgement automatically when recepients read their messages, create and manage groups through the OnPage Console, keep […] Read more »

Leading Adult Neurology Practice uses OnPage for Reliable Messaging

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An Adult Neurology practice chosen OnPage as their medical staff’s pager replacement and primary form of communication. This advanced Neurology practice specializes in treating adult neurological diseases, providing comprehensive diagnosis, and caring for patients that suffer from complex disorders such as stroke, seizure disorders, and neuromuscular disorders. With the addition of OnPage, the neurology practice has increased the reliability, trace-ability  and security of their messages throughout their facility. Also, they are now able to utilize many advanced features of the OnPage system such as the ability to send and receive messages through both cell service and WI-FI, continuous distinguishable alerts, repeated delivery until receipt is acknowledged, and encryption for security. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Leading Adult Neurology Practice uses OnPage for Reliable Messaging

To Read The Entire Press Release Click Here A leader in Adult Neurology has recently chosen to use OnPage™, a Secured Priority Messaging application, as their medical staff’s pager replacement and primary form of communication. The practice will utilize OnPage’s secure, HIPAA compliant application to send and receive emergency messages pertinent to patient’s safety and the organizational flow of their practice. This advanced Neurology practice specializes in treating adult neurological diseases, providing comprehensive diagnosis, and caring for patients that suffer from complex disorders such as stroke, seizure disorders, and neuromuscular disorders.   As a medical practice, the reliability, security, and immediacy of their communication is critical. If a message regarding a patient’s health failed to be delivered on time it could negatively impact their both the patient’s condition and the reputation of the practice. In the past, the practice utilized traditional pagers which quickly proved to be unreliable as many messages […] Read more »

OnPage Assists in Disaster Recovery Amidst Hurricane Sandy’s Fury

To Read The Entire Press Release Click Here The OnPage facilities remained fully operational during Hurricane Sandy, providing its customers full access to Priority messaging.  Onset Technology, the creator of OnPage Secured Priority Messaging, announced today that amidst the wrath and fury of Hurricane Sandy this past week, OnPage’s server facilities remained fully operational. Hitting the east coast with flooding, high winds and millions without power, Sandy left many businesses without power.  The OnPage facilities, located in Pennsylvania and New York City were hit hard by Sandy, but remained operational amid the power outages that pursued. OnPage’s hosted cloud infrastructure is always prepared in case a natural disaster strikes. OnPage’s power supplies comprise redundant systems as well as battery and multiple generators backup, providing uninterruptible power at all times. The OnPage facilities are also equipped with fiber optic SONET Ring (Synchronous Optical Network), a “self-healing” cabling system that is known […] Read more »

OnPage Assists in Disaster Recovery Amidst Hurricane Sandy’s Fury

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Hurricane Sandy Hit the east coast with flooding, high winds and sent millions without power. As a result of the storm, Sandy left many businesses without power that ultimately led to downtime.  The OnPage facilities, located in Pennsylvania and New York City were hit hard by Sandy, but remained operational amidst the power outages that pursued. OnPage’s hosted cloud infrastructure is always prepared in case a natural disaster strikes. OnPage’s power supplies comprise redundant systems as well as battery and multiple generators backup, providing uninterruptible power at all times. The OnPage facilities are also equipped with fiber optic SONET Ring (Synchronous Optical Network), a “self-healing” cabling system that is known for its 99.999% uptime. No interruption of the OnPage service meant that Onpage’s clients were able to use OnPage’s communication services during the hurricane, including coordinating disaster relief where it was most needed. To read the Entire Press Release Click Here Please follow and […] Read more »

Leading SaaS Company Selects OnPage to Cut Downtime

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A leading technology company selected OnPage’s secured priority messaging for faster communication processes that resulted in less downtime.  The company will use the OnPage application to support immediate communication with fast-driven results in order to cut downtime and eliminate time consuming redundancies. As a SaaS (Software as a Service) company, the security and reliability of their CRITICAL messages is extremely vital.  After they carefully reviewed several products that did not fit their needs, they chose OnPage as their priority communication’s solution.  With unrivaled features and capabilities such as a persistent alert and repeated delivery, the decision to choose OnPage was an easy one. OnPage was able to provide them with the ability to use a smartphone application for device-to-device communication as well as email-to-device and phone-to-device communications, which proved to be extremely flexible and convenient to the branch’s busy IT staff.   To read the Entire Press Release Click Here […] Read more »

Leading SaaS Company Selects OnPage to Cut Downtime

To Read The Entire Press Release Click Here A leading technology company selected OnPage’s secured priority messaging for faster communication processes that resulted in less downtime Onset Technology, the creator of OnPage Secured Priority Messaging announced today that a leading SaaS company implemented OnPage within their IT department. The company will use the OnPage application to support immediate communication with fast-driven results in order to cut downtime and eliminate time consuming redundancies. As a SaaS (Software as a Service) company, the security and reliability of their CRITICAL messages is extremely vital.  After they carefully reviewed several products that did not fit their needs, they chose OnPage as their priority communication’s solution.  With unrivaled features and capabilities such as a persistent alert and repeated delivery, the decision to choose OnPage was an easy one. OnPage was able to provide them with the ability to use a smartphone application for device-to-device communication […] Read more »

OnPage for Monitoring Services

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IT professionals using monitoring services such as Solarwinds know how important it is to receive CRITICAL ALERTs in a timely fashion. With your Solarwinds alerts being sent via SMS or email you not only run the risk of missing an alert but you’re also forced to check your phone every time you get any email or SMS, even at night! With the average professional receiving around 150 text messages and emails a day, an alert could easily get lost among the clutter of unimportant messages. OnPage, a virtual pager application for Smartphone’s, relieves these problems through a few essential features. First, OnPage will continuously alert you until acknowledged with a unique tone so you know without a doubt that you have received a Solarwinds alert. Second, OnPage provides its users with a dedicated inbox for critical alerts so you don’t have to sort through your emails. Third, OnPage will override […] Read more »

Leader In Specialty Coffee Turns To OnPage™ to Enhance Communication Reliability

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A leader in specialty coffee and coffee makers has recently turned to OnPage for their primary communication needs within their IT department. The well-known coffee company will use OnPage’s secure, fault-tolerant priority messaging application to enhance communication reliability and monitoring of their servers. The coffee company provides award-winning coffee and innovative brewing technology to a variety of restaurants and stores within the United States. Having relied on traditional pager technology in the past, they experienced poor pager coverage and missed messages due to their mountainous surroundings.  After deploying the OnPage application throughout the company, their IT department has entrusted OnPage as a disaster recovery solution for email and server monitoring. To read the entire Press Release Click Here. Please follow and like us: Read more »

Leading Global Law Firm Turns To OnPage For Priority Messaging

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A leading Global Law Firm has turned towards OnPage for their secure mobile application and web-based console for the sending and tracking of their critical messages. As a customer of Onset Technology’s legacy product, META Message®,  they are well aware of Onset’s expertise in the priority messaging field, making the switch to OnPage™ an easy one. The law firm will use OnPage’s web-based console alongside the client application in order to send their critical messages to iPhone, Blackberry and Android smartphone users which will allow them to track, manage and audit all sent and received messages from any channel. To Read the entire Press Release click here. Please follow and like us: Read more »

Leading Global Law Firm Turns To OnPage For Priority Messaging

To read the full Press Release Click here A leading global law firm has turned to Onpage for their secure mobile application and web-based concolse for the sending and tracking of their critical messages Onset Technology, the creator of OnPage Priority Messaging announced today that a leading global law firm has implemented OnPage for their IT department that supports more than 850 lawyers around the world. The global law firm will use the OnPage app and web-based client to enable better communication and business continuity throughout their locations. The law firm provides coordinated legal advice on the largest and most complex corporate transactions and litigation matters in a wide array of industires.   As a customer of Onset Technology’s legacy product, META Message®,  they are well aware of Onset’s expertise in the priority messaging field, making the switch to OnPage™ an easy one.  OnPage was able to provide them  messages with […] Read more »

MEMA Selects OnPage Secure Priority Messaging for Mitigating Disasters

To read the Entire Press Release Click here MEMA, The Massachusetts Emergency Management Agency has chosen the OnPage service from Onset Technology, the leader in mobile priority messaging, for their communication needs during response operations. MEMA, the state agency with primary responsibility for ensuring the state’s resilience to disasters added OnPage to its communication channels. MEMA provides the Commonwealth of Massachusetts valuable leadership during emergencies by coordinating with local, state and Federal governments to ensure a cohesive response. The Operations Division of MEMA maintains and operates the state Emergency Operations Center (EOC), monitoring emergencies statewide through the Communications Unit  24 hours a day, 7 days a week, and serves as the command and control center for the Commonwealth. OnPage’s priority messaging with its security features, traceability, and ability to communicate with different types of devices will enable MEMA’s Staff  to reliably communicate and share information during emergencies. OnPage integrates with […] Read more »

Missing CRITICAL Alerts Has Consequences

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Critical Alerts need to be acknowledged. As an IT professional you have the responsibility to make sure that CRITICAL alerts are acknowledged immediately and not lost among the flood of email and SMS messages. Other IT professionals like yourself may be checking every single email and SMS in order to make sure no CRITICAL alerts are missed.  Alerts should be elevated or separated from regular day to day messaging into a dedicated inbox with a continuous alert for each message arrival. Missing a CRITICAL alert has consequences  such as: X   Server downtime X   Company downtime X   Revenue loss X   Reputation damage X   Potential customer defections. OnPage understands the need to prioritize your CRITICAL alerts so that you don’t have to continuously check your phone for messages.  OnPage sends the alert to your smartphone immediately and persistently until the alert has been acknowledged with a time stamped audit trail.  Join other IT professionals who chose OnPage to deliver […] Read more »