OnPage Priority Alerting for MSPs

OnPage Announces Priority Alerting as a Service for MSPs

Priority Alerting as a Service for MSPs Strong demand at IT Nation 2015 over the recent ConnectWise integration, spurs a new program offering for MSPs. Hot off of a hugely successful showing at IT Nation, OnPage Corporation, a leader in cloud-based Priority IT Alerting announced today the availability of OnPage’s award-winning Priority Round-Trip Alerting as a new service offering for MSPs.  The program gives MSP and IT Services Organizations the ability to provide, deploy and manage advanced alerting and notification on behalf of their current and future customers. “The response to our latest integration with ConnectWise was extremely positive,” said Roger Hodskins, VP of WW Sales and Alliances at OnPage.  “The MSPs adopting OnPage have told us they are continuously pushing to provide better service levels to their clients, and wish to leverage those tools as a profitable new service.  This new program allows them to do both. “   Under […] Read more »

OnPage News: Remote Monitoring Management

Remote Monitoring Management

Article Courtesy of:  TechTarget Managed Service Providers are looking ahead to the new year with new service offerings as well as some that will be enhanced in 2016. Among them, they say, will be remote monitoring and management, backup/disaster recovery and business process management. “For my business, both remote monitoring [and] management and backup/disaster recovery are on my list of hot topics for 2016,” said Kenneth Goldberg, president of Microcomputer Consulting Group, based in New York City. “The advent of increased Internet speeds at affordable prices, coupled with high availability and reduced outages, will spur both of these offerings.” Although MCG already provides remote monitoring and management to the majority of its clients, “their demand for 24-hour uptime in today’s global economy puts the onus on MSPs to have round-the-clock, proactive monitoring in place to ensure we fulfill our service-level agreements,” Goldberg said. In order to achieve that, MCG uses […] Read more »

OnPage News: Network Monitoring

IoT Network

Article Courtesy of:  SPICEWORKS How the IoT is Changing Network Monitoring It’s hard to think of a name more vague than “the Internet of Things.”   The Internet is pretty hard to escape from anymore, unless you hit your roaming limit while driving through the Rockies (or your network monitoring tool misses that hub that went down) – it’s everywhere and everything, being usable from thousands of possible different interfaces. And things, well – they’re not persons or places, but that’s about as far as we can get into their specifics. What is (not) the IoT, anyway? A SpiceWorks Community thread from 2014 got to the heart of the IoT’s vagueness issue by asking what should NOT be grouped under its vast, wireless-enabled umbrella. One poster drew the line at his shaving razor, which we admit would seem to gain little or nothing from being connected to the public cloud. […] Read more »

OnPage Slashes Server Downtime

Servers Data Centers - OnPage Critical Alerts

OnPage Doesn’t Let Servers Down OnPage-ConnectWise integration assures that the IT alert was delivered and an issue was resolved. Server Downtime Incident Resoluton Solved: OnPage is unique – OnPage developed the industry’s only “Integrated Priority Round-Trip IT Alerting System” to ensure critical alerts reach the smartphone as a prominent page—with persistent/consistent delivery along with its “Alert-Until-Read” feature. OnPage rises above the clutter of SMS, Email or Phone calls – If you hear the OnPage sound you know it is urgent. OnPage provides seamless integration with major IT systems.   For example, OnPage for ConnectWise intelligent alerting works directly within the ConnectWise Service Desk Ticketing Console.  Alerts are automatically generated based upon the user-defined ticket severity. A real-time audit trail monitors that critical alerts reach the right person at the right time and are acted upon.  Exact time of delivery and recipient responses are fed back into the Service Desk Console and the corresponding […] Read more »

OnPage: Smartphone Pager Replacement

Priority Messaging Healthcare - OnPage

Why Do Doctors Still Carry Pagers? Article Courtesy of: Mental Floss Seeing a pager in today’s technologically evolved world is like spotting a hand-cranked car engine. In an era where the cell phone has replaced virtually every item in an old Radio Shack catalog, what’s the point of sticking with a device that hasn’t evolved in 20-odd years? For physicians, the answer is that an anachronistic messaging system may still be best. Even though pager use has dropped from 61 million users in 1994 to less than six million today, hospital employees are helping to keep this seemingly redundant device from obsolescence for two reasons. In an urgent-care situation, they may be more reliable than cell phone reception. Second, hospitals are in no hurry to upgrade telecommunications. “The feeling has been that in hospitals where the walls are shielded due to MRIs, cells phone aren’t universal,” says Fred Pelzman, M.D., an […] Read more »

OnPage: Enterprise Software 2015

Data Center - OnPage Priority Alerts

5 Ways 2015 Changed Enterprise Software Forever If they haven’t already, you can be sure analytics capabilities are coming soon to a work application near you Article Courtesy of:  COMPUTER WORLD & Katherine Noyes The past year brought big changes to the core software applications and tools that companies use every day, and some of those shifts promise to have a particularly enduring impact. Here are five ways the past year changed enterprise software for good. 1. As at home, so at work Compare today’s enterprise software tools with those from just a year or two ago, and you can’t help but notice one striking difference: the user experience. Today’s software increasingly incorporates ideas and features from the consumer world — in particular, from smartphones and mobile computing. Interfaces are dramatically simpler, social features are ubiquitous, interactions mimic those we’re all familiar with from our personal lives, and absolutely everything is […] Read more »

OnPage Enterprise Incident Alert System – MSPs & Data Centers

phonepiuc

OnPage is the Secure Industry Standard Priority Round-Trip, Enterprise IT Alert Messaging System. Anyone requiring secure critical alerts can download a FREE OnPage TRIAL and sign up within minutes. Once installed, OnPage transforms a smartphone into a secure messaging enterprise alert system that ensures urgent messages always get through to individuals and groups. OnPage has become an essential critical system alert application for MSPs, Data Centers and IT administrators by integrating with their installed server monitoring systems, such as Opsview, Nagios, SolarWinds, ConnectWise, and many more.  The OnPage Enterprise IT Alert Management System is available for iOS, Android and Blackberry. “OnPage leverages expanding cellular and WiFi coverage, to provide reliable and secure, HIPAA-compliant communication in critical situations with no room for uncertainty.” Judit Sharon CEO. OnPage is also essential for Doctors and emergency responders, law enforcement, and the call centers that support them.  All priority communications are in compliance with […] Read more »

“What To Do When IT Alerts Fail” Webinar: Opsview & OnPage

OnPage Announces Priority Alerting as a Service for MSPs

Webinar Airs: Dec 10 2015, 0200 EST Presented by Opsview & OnPage – December 10, 2015 Amazing solutions exist today for IT monitoring. These tools empower IT teams with unprecedented and timely knowledge of what is happening across their IT environments. And yet, when it comes time to ACT on that information most companies today rely on archaic, failure-prone technologies like email and SMS. Outbound only, these notifications lack the round-trip feedback that assures timely response to critical alerts, which can cause critical application outages. And at an average of $74,000 an hour for the cost of downtime, outages can be very costly to the business. Opsview and OnPage have partnered to provide the industry’s most advanced combination of IT Monitoring and Priority IT Alerting. You’ll hear directly from two of the leaders in IT Monitoring & Management and see how to minimize the impact of issues and exceed your SLAs. Topics of […] Read more »

OnPage – IT Nation 2015

IT Nation 2015

OnPage Corporation Presents Round-Trip Alerting for ConnectWise at IT Nation OnPage is a Secure Round-Trip IT Alerting, Audit Trails & Critical Incident Feedback System for the ConnectWise, IT Business Management Platform. The Industry Standard System for Secure Messaging brings a new level of IT Alerting to the World’s Leading IT Business Management Platform. Waltham, Massachusetts – OnPage Corporation, a leader in cloud-based IT priority alerting, announces OnPage for ConnectWise at IT Nation 2015. By leveraging the robust capabilities of the ConnectWise API, ConnectWise users now have seamless access to OnPage from within the ConnectWise interface.   Not only can IT Alerts and Notifications be sent automatically based upon customizable incident and ticket criteria, but the entire alerting process – including escalation and response, are updated in the relevant ticket in real-time. “With IT downtime approaching $8000 per minute, every second counts on reaching the on-call support staff and being assured that they have […] Read more »