HIPAA Best Practices

HIPAA Compliant Secure Messaging

HIPAA Compliance: Mitigate IT Risk Article Courtesy of:  Onramp It is becoming the norm for businesses to outsource all or a portion of their IT needs to third-party cloud service providers (CSPs) or hosting providers in order to increase agility and cut down on costs. As such, it should come as no surprise that this trend is becoming increasingly popular in the healthcare industry. However, doing so for healthcare organizations does not come without its challenges – the root of which lies in maintaining HIPAA compliance, from their own company to the ones they choose to partner with. With that comes a need to protect the privacy and security of electronic protected health information (ePHI) and, in order for IT teams do so, this means mitigating risk should continually be top-of-mind. Let’s explore some best practices to mitigate that risk. UNDERSTANDING RISK ASSOCIATED WITH THIRD-PARTY VENDORS With the increasing popularity of […] Read more »

OnPage News: HIPAA Guidance for Mobile Apps

OnPage - HIPAA Messaging Compliance

OnPage Corporation is the Secure Messaging/Critical Alerts Leader: Learn More…   New HIPAA Guidance For Mobile Apps, Health Info Exchange HHS Outlines Scenarios Where Regulations Kick In Article Courtesy of:  GovInfo Security Federal regulators have issued new guidance, including material to clarify for healthcare entities and software developers various scenarios where HIPAA regulations might apply to mobile health applications (mobile apps), including situations when patients use smartphones to collect or transmit personal health data. Some privacy and security experts say the new mobile application guidance material from the Department of Health and Human Services’ Office for Civil Rights addresses a topic that is not only a current source of confusion for many covered entities and business associates, but also is likely to become increasingly complex as more consumers use smartphones and other devices to help manage chronic illnesses and other health issues. “This guidance is important since some developers still […] Read more »

OnPage News: Still Using Old-School Pagers?

HIPAA Compliant Secure Messaging

Article Courtesy of:  Sioux City Journal Why do doctors still use pagers?   The first pager was patented in 1949 for New York City doctors to stay in contact with the hospital. Countless “paging doctor” messages later, emergency workers are about the only people left still using beepers on a regular basis. But maybe not for long. “I foresee within two years, we won’t be carrying pagers anymore,” said Brenda Gabel, senior telecommunications technician at Mercy Medical Center Sioux City, where 650 pagers were used as recently as 2008. “We’ll be carrying smart phones instead.” These are humbling times for the trusty pager ­­ once a status symbol and safety net in an era of answering machines and pay phones. Sales plummeted as cell phones became affordable, of course, and now it’s possible to buy a pager on eBay for next to nothing. But there were holdouts, mainly first responders […] Read more »

OnPage is in the TOP TEN for Best Healthcare Messaging App!

Healthcare Paging and Secure Messaging - HIPAA Compliant

Medical Technology Schools lists OnPage’s Healthcare Messaging App as one of the 10 Most Useful Health Information Applications! Healthcare is moving towards including technology in their world which is not just good news for patients, it’s good news for doctors and administrators as well. With every new advance in imaging, collaboration, or cyber security, healthcare providers can offer faster and more accurate treatment than ever before. As patients become more knowledgeable and administrators become more mobile, these 10 apps help health information technologists and managers bring essential medical information and support literally to the palm of your hand, where it’s needed most. Check out why OnPage is perfect for hospitals and doctors. Medical Technology Review: The OnPage Healthcare Messaging App combines the function of a phone and messaging service with HIPAA-Compliant security for a fantastic communication model in any healthcare setting. You can create messages by phone, email, or computer […] Read more »

How Teamwork, Trust & Improved Communication Reduce Mistakes in the Emergency Room

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Better ER Communication Article Excerpt Courtesy of: Fierce Healthcare & Ilene MacDonald It’s so easy to think you’ve communicated a message clearly. After all, you understand the instructions, so it only stands to reason that the person receiving them must also understand what you meant. And though most misunderstandings can be cleared up quickly in everyday situations, studies show that they pose a significant danger for patients when signals get crossed. In fact, an estimated 80 percent of the most serious medical errors in hospitals are linked to miscommunications. The collection of patient-reported data at a health system is often highly fragmented and a burden to patients, staff and physicians alike. It can lead to inaccurate data, low completion rates, missed diagnoses, and high cost. This exciting webinar will discuss how to improve and optimize patient data collection to dramatically increase patient engagement. To combat miscommunication in the emergency room, one […] Read more »

OnPage® Mobile Messaging Adds Urgency and Security to Enterprise Communications

OnPage HIPAA Messaging Compliance

OnPage addresses the need for time-sensitive messages to rise above the chatter for IT-professionals, healthcare providers and disaster recovery teams to ensure urgent messages are never missed. WALTHAM, Massachusetts — Onset Technology, creator of OnPage ® announced the release  of its new and improved version of the application. OnPage® addresses users’ needs for Time-Sensitive Messages to rise above the chatter by combining secure Pager-Like capabilities with secure casual messaging – all in one app. Previously, IT professionals were receiving time-sensitive alerts about server crashes mixed in with lower priority ticketing. To differentiate between the two, OnPage® has now developed levels of priority: High Priority – for time-sensitive situations, and Low Priority – for updates. Healthcare professionals were using two different applications to communicate – one for alerts and the other for casual conversations about a patient’s condition. OnPage has now unified both types of communications into one convenient application – offering time-sensitive alerting with attachments and back and forth continuous messaging in […] Read more »

OnPage Brings Relief To A World Drowning In Alert Fatigue

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Onset Technology, creator of OnPage®, announced the release of its new and improved system which combines prioritized messaging and casual messaging in one secure application.  OnPage addresses the need for time-sensitive messages to rise above the chatter by uniting Pager-Like alerting capabilities with conversationally rich casual messaging — all wrapped in a security layer. The OnPage application, as it was originally designed, was Pager Replacement – a secure pager application on your smartphone. Customers relied on OnPage to send urgent alerts about a patient’s health status, a server outage, or a natural disaster. “During the Polar Vortex deep freeze of 2014, many of our healthcare agencies had specific requests for information,” said Kelsey Blackburn, Critical Incident Response Planner for COTS. “OnPage® enabled our partners to send a message and then receive a confirmation of receipt. OnPage helped avert an emergency and a potential hospital shutdown.” “Key people in the IT organization need to […] Read more »

Leading Global Air-Transport Company Chooses OnPage

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Onset Technology, creator of OnPage Priority Messaging®, announced today that one of the world’s largest helicopter and air-transport service companies has chosen OnPage to help prioritize time-sensitive messaging within the organization. For over 70 years, the rotary and fixed-wing aviation company has been serving international clients with offshore transport, search and rescue, and emergency medical services. Judit Sharon, CEO of Onset Technology said, “We are pleased to have this air-transport leader entrust their time-sensitive communications to OnPage. They tested OnPage and found it to be a bullet-proof solution for their high-priority messaging needs. Speed, reliability, and efficiency can make the difference in critical situations. We are proud to be their solution of choice.” An International air-transport service At any given moment in time, the company’s fleet of aircraft are transporting men and women to the world’s offshore oil rigs and vessels, airlifting injured people to safety, and transferring critically ill […] Read more »

Ways Mobile Technology Can Enhance Nurse Communications

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Nurses: The First Practitioners of mHealth Legions of caring nurses were probably the first practitioners of mobile health (mHealth), starting in the last century — the pre-smartphone era. Nurses often carried “beepers” or what is now considered antiquated pagers. Ways Mobile Technology Can Enhance Nurse Communications Today, there are many ways mobile technology can enhance nurse communications. New mobile technologies are poised to empower nurses to both spend more time with patients and improve the quality of their care. Many believe this will make nurses more efficient, lead to lower fatigue, and result in fewer overtime hours — saving hospitals money. Mobile technologies, which include sensors, devices, and apps will make it easier for nurses to access information from wherever they are and collaborate with a patient’s care team. Accenture research found that nurses frequently use a diverse range of communication technologies. These include: bed alarms, digital signage, both mobile […] Read more »

COTS Relies on OnPage Priority Messaging Alerts System When Disaster Strikes

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COTS – the Central Ohio Trauma System relied on the OnPage Priority Messaging Alerts System to a help disseminate accurate and timely situational awareness during the sub-zero temperatures of last winter’s Polar Vortex. And, it relies on OnPage today to help save lives whenever disaster strikes.  The Polar Vortex Threatens a Hospital Network In the winter of 2014, the Polar Vortex covered much of the United States and temperatures in Ohio plummeted to record lows. The Central Ohio Trauma System (COTS) received numerous requests from central Ohio healthcare agencies for immediate and accurate communications about an evolving medical emergency. A water main break occurred in one of our major cities, affecting one of our hospital systems causing the shut down of  the entire water supply to the hospital,” recalled Kelsey Blackburn, Critical Incident Response Planner for COTS. “At that point, the main issue was not that they didn’t have power – because they […] Read more »

Internet of Things – Separating the Critical Data

Internet of Things

There’s been a lot of hype about the Internet of Things – but what exactly is the “Internet of Things”, and how will the use and access of critical data affect your life?   The Internet of Things is simply the interconnection of computing devices that are connected to one another and to the Internet. With applications ranging from consumer to consumer, business to business, and government to industries. The abbreviation for it looks like this — IoT.So, what type of devices and applications are we referring to here? Well, hi-tech ones that you might find in a health care setting such as a heart monitoring implant, internet-linked billboards, waste management systems to monitor those who exceed waste limits, smart water systems and meters, wearable devices such as wristwatches that not only monitor time and manage texts and emails, but they also monitor the blood sugar in a person’s system. […] Read more »

Pagers Cost Hospitals $1.75 Million in Inefficient Communications

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Inefficient communications during critical clinical workflows such as patient admissions, emergency response team coordination, and patient transfers costs the average U.S. hospital about $1.75 million annually, according to a new report from the Ponemon Institute. The report finds that: A significant amount of time is wasted during these workflows due to the inefficiency of pagers and the lack of adoption of secure text messaging. The use of secure text messaging could reclaim more than half of this wasted time. The Ponemon study highlight the pressing need to overcome inefficient communications  with more effective communications solutions for efficient communication and collaboration amongst providers is critical to the coordination and delivery of patient and allow patients to more quickly receive the care they require. The survey examine more than 400 healthcare providers in the U.S. to identify areas of inefficient communications  in three specific clinical workflows: Patient admissions Coordinating emergency response teams Patient transfers […] Read more »

Physicians Are Embracing Mobile Health Apps

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At least two-thirds of American physcians report using mobile health apps on smartphones while working according to a recent MedData Group survey. But almost two-thirds believe that a connected health care system is either more than five years away or simply will never happen. Are you a IT health care professional wondering how the health care and related technology landscape, such as secure messaging and video conferencing, will evolve over the next few years? The findings of the study provides a snapshot of which mobile technologies physicians are using right now — and what they want to be using in the future. Current Mobile Usage: Almost half of doctors say they currently use mobile apps to look at medication interactions The next-highest type of app cited is for diagnosis Less than 20 percent are currently using apps to access electronic health records The Top Three Areas Doctors are Considering for Next Year: […] Read more »

Mass. Tech & Health Care Firms’ Trade Mission to Israel

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Mass. technology and health care leaders will be heading to Israel, along with Gov. Deval Patrick, on an innovation partnership and trade mission. Gov. Patrick and members of the delegation are scheduled to visit companies and business organizations in the innovation economy sectors from May 27  to June 4, 2014. The group will make stops in Tel Aviv and Jerusalem, then Dubai, and finally Abu Dhabi in the United Arab Emirates.    The list of those attending the mission reads like a who’s who of the Bay State tech world. It includes: Barry Cohen, EVP Strategy, PTC Tim Healy, CEO,  Chairman and Co-Founder, EnerNOC Avner Halperin, CEO of EarlySense Robert Kraft, CEO & President of Kraft Industries Fred Lawrence, president of Brandeis University Nicholas Negroponte, Co-Founder & Chairman, MIT Media Lab Tim Rowe, CEO of Cambridge Innovation Center Ido Schoenberg, CEO of American Well Joel Schwartz, senior V.P. for global new business […] Read more »

UltraRAD Chooses OnPage Priority Messaging for Reliable HIPAA Compliant Communication

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OnPage announced today that UltraRAD selected OnPage for their after-hours critical customer support team.   OnPage will ensure that UltraRAD can be immediately reached by its customers requiring emergency support, while at the same time, enable UltraRAD to reliably and securely communicate with and dispatch its technicians as quickly as possible. As a leading medical imaging company, UltraRAD provides vendor-neutral software solutions and cloud-based services to the healthcare industry. UltraRAD specializes in software systems for radiologists, teleradiology service providers, private practices, imaging centers, and hospitals. Any software failure at a customer’s site must be addressed with the utmost urgency as an entire radiology practice can come to a halt. Prior to switching to OnPage, UltraRAD used a hosted VOIP phone system for their messaging needs, but experienced a number of reliability issues. OnPage enabled UltraRAD’s to track all of their incoming and outgoing messages, all in a secure, HIPAA-compliant manner. […] Read more »

Get the Ultimate Control Over Your Messages

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Presenting the world’s most advanced web dashboard for group or individual paging, monitoring response, analyzing and reporting. Previously named Web Management Console, the OnPage Control System allows you to manage all your company’s communications easily and reliably. The system is unbelievably user friendly and intuitive, totally secure, and it allows you to be in complete control under all circumstances. With The OnPage Control System You Can: Send Messages from the office manager desktop and follow up with further instructions upon response Send as many messages as you need in seconds and monitor their status in real time Manage contact information for multiple users and groups Create users in a unified way for easy access Page an individual, group or escalation group Define escalation groups to a list of individuals to ensure prompt response Sync all OnPage contacts to all users’ devices Survey all messages within your organization Comply With HIPAA […] Read more »

OnPage Pager Replacement and Priority Messaging Software can Now be Activated via Your Existing Communication Terminals

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The OnPage Pager Replacement, announced today the release of its new API, enabling seamless integration into all major communication platforms. With the release of its new API (Application-Programming Interface), it is now easier than ever for organizations to adopt and integrate OnPage Pager Replacement into their communication infrastructure, greatly enhancing reliability, accountability, security, efficiency, and compliance with HIPAA and other emerging regulations. With its R&D organization and roots in Israel, today’s announcement by Onset Technology was featured at an event with Massachusetts Governor Deval L. Patrick and Massachusetts and Israeli business leaders at MassChallenge in Boston. The event included the release of important findings by the New England Israel Business Council that describes the multi-billion dollar impact of Israeli-founded companies on Massachusetts and their role as a critical growth engine for the Massachusetts economy, as well as the extraordinary spirit of collaboration and innovation that exists between Massachusetts and Israel.  […] Read more »

OnPage Pager Replacement and Priority Messaging Software can Now be Activated via Your Existing Communication Terminals

Onset Technology, creator of OnPage, announced today the release of its new API, enabling seamless integration into all major communication platforms. Onset Technology, creator of OnPage, is revolutionizing priority mobile communication in Healthcare, Emergency Response and Corporate IT.  With the release of its new API (Application-Programming Interface), it is now easier than ever for organizations to adopt and integrate OnPage into their communication infrastructure, greatly enhancing reliability, accountability, security, efficiency, and compliance with HIPAA and other emerging regulations.  In the Healthcare and Emergency Response sectors, not only does OnPage save lives by ensuring reliable, timely communication, it also reduces costs by streamlining the entire communication process.  Within the Commonwealth of Massachusetts alone, Boston Children’s Hospital, Atrius Healthcare, and MEMA (Massachusetts Emergency Management Agency) are just a few of the organizations that have chosen OnPage for their priority communication needs. With its R&D organization and roots in Israel, today’s announcement by […] Read more »

Minimize Server Downtime or Pay Thousands!

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A recent study done by Ponemon Institute & Emerson Network Power shows that healthcare organizations face an average cost of $690,000 per outage incident. This comes as a 41 percent increase since 2010. The study also shows that larger groups with more extensive IT systems could pay our nearly as much as $1.74 million per incident. These costs come at a hefty price, but server downtime for the healthcare industry can be detrimental to daily operations. The healthcare industry is very dependent on data for all aspects of care including clinical metrics, patient care, and billing and reporting. The fines associated with each incident do depend on a number of factors such as length of data downtime and complexity of downtime.  “This increase in cost underscores the importance for organizations to make it a priority to minimize the risk of downtime that can potentially cost thousands of dollars per minute,” said […] Read more »

Knowledge Is Key For Pager Replacement

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Communication processes are continuing to be streamlined by new technologies and new gadgets. Traditional pagers once used to hold important functionality but now lack very important features. Users who want the paging functionality without the actual pager are turning towards more advanced technologies to replace their pagers.   Users who are looking to replace their pagers should remember that knowledge is key. You want a solution that will be able to provide you complete insight into your paging and communication needs. OnPage is a complete secure and encrypted pager application that operates on your smartphone. The OnPage application allows you to have complete insight and control over your organizations communication.  With OnPage, you get full time-stamped audit trails of all incoming messages. You will know the second a message was sent, delivered, read and replied to, or if the message ultimately failed. OnPage also delivers enterprise visibility to all incoming messages […] Read more »

Secured Texting is NOT Acceptable for Pager Replacement

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Due to the new HIPAA compliance guidelines that came out in September, more organizations rush to get compliant messaging solutions such as secure SMS. However, there are many reasons why secured texting is NOT acceptable for healthcare communication and is NOT a suitable replacement for pagers. 1) Secured Texting does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application 2) Secured Texting does NOT provide persistent alerts until the message is acknowledged; it will only alert you once. 3) Secured Texting does NOT offer a repeated delivery until your device is operational 4) Secured Texting does NOT have a time stamped audit trial for ALL messages 5) Secured Texting does NOT allow for group or escalation group messages. 6) Secured Texting IS NOT fully HIPAA compliant. It does not archive messages. If you are using secured texting as your messaging solution, you […] Read more »

Email & SMS: NOT Good Enough For IT Monitoring

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Are you an IT Administrator staring at your phone’s screen all day waiting for an email or text?  Have you ever missed a CRITICAL email or text because it didn’t grab your attention? Using email and SMS for network alerts has been a widely used practice since the early 90’s, but is not an effective and efficient way of receiving these kinds of CRITICAL alerts.  Alert notifications are a crucial part of your system monitoring. Missing even one single email or text can result in downtime which can also result in revenue loss, reputation damage, and potential customer defections. System monitoring without a noticeable alert is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage helps to eliminate this process so that you can receive your […] Read more »

IT Alerts: How to Improve Responsiveness

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Click to read the entire Whitepaper- IT Alerts_ How To Improve Responsiveness As an IT Professional, receiving CRITICAL alerts in a timely manner can be the difference between company up-time and down-time.  You need to ensure that you receive these alerts promptly and effectively in order to ensure operations are running smoothly.  To accomplish this, you must first increase your response rates to these CRITICAL messages. This can be done by starting with these three, very important actions.  1) Ensure your IT team gets alerted immediately on their mobile devices about pending problems or performance degradation with a unique continuous alert. Your team needs to have a distinguishable and persistent alert that will immediately grab their attention and will keep them from ever missing a message. Using SMS or email for CRITICAL alerts should be omitted for this reason. OnPage has a very distinct alert that will grab your attention immediately. […] Read more »

Ready Or Not: HIPAA Just Got Tougher

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September 23rd was the final deadline for vendors that provide services to HIPAA-covered plans known in HIPAA parlance as “business associates” – the new regulations do introduce fundamental change. Under the new regulations, business associates are required, for the first time, to comply with the HIPAA Security Rule, many provisions of the HIPAA Privacy Rule, and are subject to direct enforcement action by the U.S. Department of Health and Human Services (HHS). OnPage, a virtual two-way pager application for iPhone, Android & Blackberry is a secure, and fully HIPAA compliant solution for anyone in the healthcare industry. If you are currently using non HIPAA Compliant solutions for your critical messages, you can turn to OnPage and rest easy knowing you are in full HIPAA compliance. OnPage-full HIPAA compliance messaging solution Secure Encrypted Communication- Encrypted from end to end. Archiving ability- Archive all of your messages for HIPAA security standards Remote Wipe Ability- Remotely wipe all of your users […] Read more »

Daily App Show Video Review

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  The Daily App Show recently reviewed the OnPage application with a video demonstration. The video walks you through the OnPage’s user interface, message history and message status. The reviewer also showcases OnPage’s full audit trail by snoozing an incoming message, and then going into that message’s audit trail to show the lag between sent, delivered and the time stamp of when it was actually read.               Click to see the entire review Please follow and like us: Read more »

OnPage NEW Features: Message Forwarding

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to forward their messages onto other OnPage users or groups. The message forwarding feature will allow OnPage users to easily forward messages they receive to another OnPage user or group in case they are unavailable to respond, or someone else is more suitable to respond to the message. This ultimately allows for messages to get to the right person at the right time, without the sender wasting time identifying and resending the message to that person. To learn more about the new features of the […] Read more »

OnPage NEW Features: Contact Sync

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to do a Contact Sync.  The Contact Sync feature will allow OnPage administrators the ability to sync all the organization’s contacts with the user’s smartphone instantly. Having all the OnPage contacts at the fingertips of the user will make sending messages to other OnPage users, easier, error-free and faster, saving valuable time and resources. To learn more about the new features of the OnPage app click here. Please follow and like us: Read more »

OnPage Pager Replacement and Priority Messaging Application Strengthens Security and Increases Efficiency with New Enhanced Version

To Read The Entire Press Release Click Here Onset Technology, creator of the OnPage Pager Replacement and Priority Messaging Application, releases new version with security and efficiency enhancing features such as Remote Wipe, Contact Sync, Message Forwarding and New Ringtones OnPage announced today the release of an enhanced version of the OnPage pager application for the iPhone, Android and Blackberry devices. New features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of the top ten issues hospitals are facing during 2013 is Mobile Communication Security. According to the PwC Health Research Institute, 69% of consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through mobile devices. “The rising concern over hospital privacy and security is due to […] Read more »

OnPage NEW Features: Remote Wipe

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With the new release of the OnPage Application now on the market, OnPage users will now get to experience enhanced features of the application. One of these new features is the ability to do a remote wipe of the application. The ability to do a remote wipe of the OnPage application adds an additional layer of security to OnPage’s already secure, compliant mobile application. The OnPage service is encrypted from end to end, adheres to the archiving requirements and now has a remote wipe feature that will delete all of the user’s contacts and messages within the app and log the user out of the application. The remote wipe feature allows organizations’ administrators to effectively prevent access to sensitive information when a device is lost, missing or stolen. To Read the Rest of the Press Release and Learn About Other New Features Click Here Please follow and like us: Read more »

Is Your Organizations Communication Where It Should Be?

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If you are in the Healthcare Industry then you know the importance of communication within your organization. Emergencies occur all too often. When they do, you or your team must able to communicate with the right people at all times. OnPage developed the Communication Evaluation for you to check and see where your levels of concern are for your organizations communication, and what areas you can improve upon. Think your communication is rock solid? Prove it by completing this evaluation. Know you have a lot to improve on? That’s alright! This Evaluation will help you address your highest and lowest levels of concern so you can better address each one. Download the OnPage Communication Evaluation now and see where you can improve upon in fields such as HIPAA Compliance, Reliability, Communication Roadblocks & Ease of Integration. OnPage provides accountability to both Hospitals and Healthcare organizations that rely on HIPAA compliant, secure messaging for everyday […] Read more »

Michiana Hematology Oncology Chooses OnPage Pager Application for Improved Communication, Reliability and Convenience

To Read The Entire Press Release Click Here A leading Hematology/Oncology practice in Indiana can now communicate faster and more efficiently with OnPage’ secure, HIPAA compliant application. Onset Technology, creator of OnPage Mission Critical Messaging and Pager Application for Android, iPhone and Blackberry, announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its […] Read more »

Michiana Hematology Oncology Chooses OnPage For Improved Communication, Reliability and Convenience

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OnPage announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage for their priority messaging. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its leadership in medical technology, treatment options, clinical research, and patient care. With locations in Crown Point, Elkhart, Mishawaka, Plymouth/South Bend and Westville, patients receive the most sophisticated and trusted cancer care available in the region. Now with the […] Read more »

OnPage Pager Application Celebrates 2nd Birthday!

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Hard to believe, we are already two years in the market!! The OnPage pager application for Android, iPhone and Blackberry was the FIRST in the market to offer hosted Paging service on Smartphones.  Not the traditional paging service capabilities on Android, iPhone and Blackberry but smart paging that ensures efficiency, accountability and reliability. For most individuals, Paging is an 80’s term. Most will say “I used to carry a pager 20 year ago…” or “Who still needs a Pager these days?” But the answer is simple: Paging is a term used to describe urgency, priority messaging which we all still need, and thus it should not be associated with the actual pager device of yesteryear.  Today’s paging allows you to be informed as to the message status, allows you to reply to a page and even initiate a page to another OnPage user, all at your fingertips on your smartphone. […] Read more »

Hospitals Losing BILLIONS over Outdated Pager Technology!

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“U.S hospitals are wasting billions of dollars every year by having their staff use archaic communication technology like pagers” (CNN Mo ney) According to a new study by technology research firm Ponemon Institute, physicians and nurses working in hospitals waste an average of 46 minutes a day when they use beepers to exchange information about patients, rather than using updated technology like smartphones. The study goes on to say that the cost of lost productivity for hospitals due to outdated technology like pagers translates to more than $8 billion annually! Hospitals that can make the switch to a more updated technology like OnPage Priority Messaging- a pager replacement application that combines the functionality of a pager but with the power and convenience of a smartphone. OnPage can increase their productivity levels, and allow them to reduce unnecessary spending on outdated technology like pagers. The respondents of the survey also mentioned […] Read more »

OnPage Offers Priority Messaging API

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OnPage allows you to send and receive your messages numerous ways, making it easier for you to communicate with your staff or organization. You can send an email, phone call, app to app message, you can send messages out online through the Web Console, and you can also send them out through OnPage’s API. The OnPage Priority Messaging API essentially connects your applications to the OnPage system. The API focuses on integration between OnPage and our customer and/or partner applications in order to bring you a flexible and convenient secure mobile messaging system. The OnPage API provides you with an additional way to send your OnPage messages securely. With the API Integration, you can send messages to individual OnPage users or to groups and receive tracking information for those messages including, delivery and read time stamps or reply information. The OnPage API can be use alongside the available methods of […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

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OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all other departments is anticipated in the near future. Initially, the Center’s Cardiology Department will enjoy many benefits of using the OnPage solution, including the ability to communicate immediately and securely with its cardiologists, through both cell service and WI-FI, send continuous paging […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

To Read The Entire Press Release Click Here An Ivy League medical center can now communicate faster and more efficiently with secure, HIPAA compliant priority messaging without having to carry outdated pagers.  Onset Technology, leader in secure mobile priority messaging, creator of OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all […] Read more »

Case Study: Total Connections

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      Total Connections Uses OnPage to Ensure Medical Communications are HIPAA Compliant Business Situation Bill Campbell, President and founder of Total Connections, LLC, was fielding increasing requests from his healthcare, EMT, and law enforcement clients to help reduce the cost of their secure pager systems. Solution OnPage provided Total Connections with the reliability, security, and intensity of a traditional pager, without the high infrastructure, hardware acquisition, monthly services costs, or need to carry another device. OnPage’s SSL encryption ensures that communications were HIPAA compliant, as well as fundamentally secure. Products OnPage Benefits Total Connections is now able to: •dramatically reduce the cost of paging services for clients that were using traditional pagers. •bring true, secure paging capabilities to clients that were concerned about privacy, compliance, and security. •give clients absolute confirmation that messages were received and read. “With OnPage, I can walk up to any client and say, […] Read more »

Case study: Saint Francis Hospital

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One of the Largest Private Medical Centers in the Country Eliminates Outdated, Costly Pager Technology by Embracing Secure Assured Messaging with OnPage Business Situation Dave Cote, Manager of Telecom & Network Engineering For Saint Francis Hospital and Medical Center was looking for an inexpensive, secure and reliable pager replacement for over 2,000 pagers. Solution OnPage provided Saint Francis with HIPAA compliance, delivery confirmation notifications, elimination of monthly fees and consolidation of their physicians multiple devices, Products OnPage Benefits Saint Francis is now able to: •eliminate their monthly fees. •relieve their physicians of carrying around an extra device. •enjoy a 100% reliability rate for hospital messages •ensure delivery and confirmation of messages •know that the right message gets to the right person at the right time. “With OnPage, our hospital and its call center have received highest level of reliability. I have not had one issue with operators sending messages, or […] Read more »

Network Monitoring: Is Email & SMS Good Enough?

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Are you an IT Administrator staring at your phone’s screen all day waiting for an email or text?  Have you ever missed a CRITICAL email or text because it didn’t grab your attention? Using email and SMS for network alerts has been a widely used practice since the early 90’s, but is not an effective and efficient way of receiving these kinds of CRITICAL alerts.  Alert notifications are a crucial part of your system monitoring. Missing even one single email or text can result in downtime which can also result in revenue loss, reputation damage, and potential customer defections. System monitoring without a noticeable alert is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage helps to eliminate this process so that you can receive your […] Read more »

7 Reasons To Choose OnPage!

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There are many reasons to choose OnPage as your virtual pager or pager replacement. To name a few, here are 7 reasons why you should switch to OnPage Priority Messaging today! 1)      Consolidation of Devices–  OnPage consolidates all of your devices into one- your smartphone. Don’t carry around an additional device like an old pager, just carry one! 2)      Confirmation of Delivery & Read-  OnPage lets you know when your message was delivered, sent, read and replied. With full audit trail capabilities you can keep track of all your messages and make sure that NO messages are missed. 3)      Continuous Alert & Repeated Delivery-  OnPage continuously attempts to deliver the message to your phone for up to 8 hours to ensure that critical messages get through. Our persistent alert sounds just like a pager and is impossible to miss. 4)      Convenience-  With full reply capabilities, pre-defined response and the ability to create groups and […] Read more »

OnPage On The Cloud

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Being “on the cloud” is a great way to harness the power and scalability of large computing resources and it is becoming a more integrated and efficient way of ensuring highly dependable, redundant and secure SAAS performance. Over the past year, we have upgraded our system to make sure we were enhancing its software, servers and facilities. We want to have the most reliable and resilient system possible. Having a top of the line platform that guarantees our customers uptime is extremely vital. With continuing improvement, we can continue to scale our system and have it expand and grow. As a SAAS smartphone priority messaging and pager application, we know the importance of being “on the cloud.” That is why we have a private, secure cloud architecture that has been part of our plan right from the start. With a focus on reliability and redundancy, our facilities are SAS 70 […] Read more »

mHealth On The Rise

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Amidst the 2013 HIMSS conference in New Orleans this year, the rise of mobility in healthcare is getting a lot of attention. At last year’s conference it seemed to be in a dozen events or so but this year mHealth seems to be just about everywhere. Appearing in and out of exhibit halls, sessions, panel discussions and keynotes, no one can now ignore how much mobile healthcare has risen in the past year. Eric Wicklund from mHIMMS reports “Mobility in healthcare isn’t a new concept any more, and it’s a significant stepping stone to the future of healthcare delivery. It can and will enable the healthcare provider to push away from the limited confines of the examination room and develop a practice with more potential, not to mention better outcomes.” OnPage recognizes this growing trend as more customers continue to sign onto OnPage’s Priority Messaging application- an essential tool utilized […] Read more »

Enterprise Mobility Infographic

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Check out this cool Enterprise Mobility Infographic posted by xcubelabs! Key Highlights: 67% of CIOS and other IT professionals will believe mobility will impact their business as much as or more than the internet did in the 1990s! The #1 Major Business Benefit for driving mobile computing is Increased Efficiency. 85% of more than 130 Hospitals surveyed support BYOD for physicians and staff. 70% of organizations are already using or planning to use custom mobile application Please follow and like us: Read more »

Mobile App Market Expectations For 2016

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Forecasting for mobile health applications is looking good. According to ABI Research, the mobile health applications market is predicted to grow to $400 million as 2016 approaches. In 2010 the market reached $120 million, so looking forward this research suggests that the market could actually quadruple in size in 2016. A growth this tremendous will mean big opportunities for application developers, technology vendors and healthcare practices that will start to see more of a presence of mobile apps in their own organizations. Alongside ABI’s research, Juniper Research also released its own study that depicts mHealth apps will reach 142 million downloads around the world in 2016. Contrast to ABI’s research, Juniper expects the download rate of the mHealth apps to grow at twice the rate of revenues. They predict more than a billion downloads occurring annually by the year 2016. With these new forecasts the expectations for the mobile app […] Read more »

Five Ways Mobile Devices and Digital Apps Will Transform Healthcare

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It’s no surprise mobile apps and devices are transforming healthcare as we speak. Let’s take a look at the reasons why they are transforming the Healthcare industry 1. Access to Care In Rural Areas In rural communities where help may be at a minimum, some health application can help patients manage their own treatments. 2.  Improved Patient Engagement There are a lot of reasons why patients may not want to access the care they should be getting. With some health applications, now patients can be notified of certain data that would have proved to be difficult to maintain before. 3. Logistics Health applications not only play a role with patient engagement, but company logistics as well. Minimize downtime and shortages with a pager replacement apps such as OnPage. 4. Finance There are some health financing applications on the market that can help to reduce cost of care. 5.  Scope for […] Read more »

Survey: Mobile Apps Changing Healthcare

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A recent survey conducted by HIMSS on Mobile Technology has shown a tremendous growth on the use of mobile applications in the healthcare environment. The survey was collected by 180 C- Level Healthcare Executives through the months of October and November. The surveys key findings showed that there has been a jump in the number of organizations that have mobile health policies in place. The survey mentioned that in 2011 there were only 38% of respondents that said their organization had developed these policies. In 2012 that number rose to 2/3rds, showing the growth that has taken place in just one year. The survey looked at the specific types of technology that are being used for these policies. 95% of respondents said that they have policies for laptops while 79% had smartphone policies and 57% for tablet policies. With policies now starting to take place, we are beginning to see […] Read more »

OnPage is Chosen by Boston Children’s Hospital to Provide Secure Paging for Smartphones

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OnPage™  announced today that Boston Children’s Hospital, ranked number one pediatric hospital in the country by U.S. News and World Report, has chosen OnPage Priority Messaging to replace its traditional pagers. The dedicated paging devices carried by physicians everywhere will no longer be necessary as their functionality is integrated into their smartphones. Boston Children’s hospital will enjoy many benefits using the OnPage service, including the ability to communicate immediately and securely with its doctors through both cell service and WI-FI, send continuous paging alerts until message receipt, receive actual read acknowledgement automatically when a doctors read their messages, create and manage groups and escalation groups through the OnPage Console, keep a log of the entire communication chain for traceability, and all with HIPAA-compliant encryption for security. Furthermore, since OnPage runs on the most popular smartphones, there is no longer the need for the doctors to carry an additional pager device. […] Read more »

OnPage is Chosen by Boston Children’s Hospital to Provide Secure Paging for Smartphones

To Read The entire Press Release Click Here Doctors can now stay in touch at all times with secure, HIPPA-compliant priority messaging without carrying a traditional pager device   WALTHAM, Mass. –January 22, 2013 —Onset Technology, creator of OnPage™  Priority Messaging, announced today that Boston Children’s Hospital, ranked number one pediatric hospital in the country by U.S. News and World Report, has chosen OnPage Priority Messaging to replace its traditional pagers. The dedicated paging devices carried by physicians everywhere will no longer be necessary as their functionality is integrated into their smartphones. “Using OnPage, this progressive, forward thinking hospital is now bringing the same level of innovation to address its communication needs as it did to medical care for over a century” says Judit Sharon, CEO of Onset Technology. Traditional pagers are used for alpha-numeric 240 character-max one way communication. Pages sent to traditional pagers require the physician to call […] Read more »

Pediatric Practice Turns to OnPage for Priority Messaging

To Read The Entire Press Release Click Here Onset Technology, the leader in Secure Priority Messaging, recently announced that a pioneering Pediatric Clinic has chosen OnPage™ service as the primary form of priority messaging for its physicians and staff, replacing their traditional paging devices with secure virtual paging on their smartphones. For over forty years the Practice has provided top-of-the-line medical care for patients ages 0-21. Recently, they decided to make their practice completely electronic to better suit the needs of their young patients. After careful research, they decided to replace their traditional pagers with OnPage’s secure, HIPAA compliant, application to send and receive emergency messages, on any smart phone, pertinent to their patient’s safety and the organizational flow of their clinic. OnPage converts any iPhone, BlackBerry, or Android device into a secure, reliable communications system. It combines the benefits of a Pager, SMS, and Email into one easy-to- use […] Read more »

Pediatric Practice Turns to OnPage for Priority Messaging

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A Pioneering Pediatric Clinic has chosen the OnPage™ service as their primary form of priority messaging for its physicians and staff. OnPage will replace their traditional paging devices with secure virtual paging on their smartphones. For over forty years the Practice has provided top-of-the-line medical care for patients ages 0-21. Recently, they decided to make their practice completely electronic to better suit the needs of their young patients. After careful research, they decided to replace their traditional pagers with OnPage’s secure, HIPAA compliant, application to send and receive emergency messages, on any smart phone, pertinent to their patient’s safety and the organizational flow of their clinic. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Major Health Foundation uses OnPage for High Priority Secure Communication

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Recently, a forward-looking health foundation has chosen OnPage’s Secure Priority Messaging system to enhance its high-priority communication processes. The Foundation will utilize OnPage within its IT department to support immediate communication needs and to reduce server downtime. Based on its success with OnPage thus far, the Foundation is preparing to deploy OnPage Priority Messaging to its physicians and other essential medical and administrative staff. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Major Health Foundation uses OnPage for High Priority Secure Communication

To Read The Entire Press Release Click Here Recently, a forward-looking health foundation has chosen OnPage’s Secure Priority Messaging system to enhance its high-priority communication processes. The Foundation will utilize OnPage within its IT department to support immediate communication needs and to reduce server downtime. This Foundation is continually innovating the healthcare system by making it more accessible, affordable, and patient-friendly while at the same time improving the quality of care. With one central IT department supporting its six medical groups, efficient and reliable communication is essential. Using OnPage, the Foundation is now bringing the same level of innovation to its communication needs as it did to healthcare. This includes the ability to communicate securely through both cell service and WI-FI, send continuous paging alerts and repeated delivery until message receipt, receive actual read acknowledgement automatically when recepients read their messages, create and manage groups through the OnPage Console, keep […] Read more »

Leading Adult Neurology Practice uses OnPage for Reliable Messaging

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An Adult Neurology practice chosen OnPage as their medical staff’s pager replacement and primary form of communication. This advanced Neurology practice specializes in treating adult neurological diseases, providing comprehensive diagnosis, and caring for patients that suffer from complex disorders such as stroke, seizure disorders, and neuromuscular disorders. With the addition of OnPage, the neurology practice has increased the reliability, trace-ability  and security of their messages throughout their facility. Also, they are now able to utilize many advanced features of the OnPage system such as the ability to send and receive messages through both cell service and WI-FI, continuous distinguishable alerts, repeated delivery until receipt is acknowledged, and encryption for security. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Leading Adult Neurology Practice uses OnPage for Reliable Messaging

To Read The Entire Press Release Click Here A leader in Adult Neurology has recently chosen to use OnPage™, a Secured Priority Messaging application, as their medical staff’s pager replacement and primary form of communication. The practice will utilize OnPage’s secure, HIPAA compliant application to send and receive emergency messages pertinent to patient’s safety and the organizational flow of their practice. This advanced Neurology practice specializes in treating adult neurological diseases, providing comprehensive diagnosis, and caring for patients that suffer from complex disorders such as stroke, seizure disorders, and neuromuscular disorders.   As a medical practice, the reliability, security, and immediacy of their communication is critical. If a message regarding a patient’s health failed to be delivered on time it could negatively impact their both the patient’s condition and the reputation of the practice. In the past, the practice utilized traditional pagers which quickly proved to be unreliable as many messages […] Read more »

KLAS Study Shows Healthcare Concerns over BYOD

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A recent study completed by KLAS Research shows that health care providers are concerned about security and safety in the ever increasing BYOD mobile healthcare environment. KLAS surveyed 105 CIOs, IT specialists, and physicians to complete their study. They found that 70 percent of physicians use mobile devices to access sensitive information including electronic health records. Even more surprising was that out of the people surveyed, 94% were using Apple products over Android or Blackberry. Apple has become a staple in modern technology and many professions are finding uses for Apple products outside of their normal capabilities. While Apple products and other Smartphone’s are impressive, they don’t provide the necessary security features that physicians need for communication. “With the increased use of personal mobile devices in healthcare becoming more prevalent, providers are very concerned about controlling what data is accessed, where it is stored, and how the data can be […] Read more »

Physicians State “iPads Increase Efficiency and Communication”

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The iPad continues to be an impressive tool that has vastly improved the technological efforts in various fields especially healthcare. Recently two papers presented at the American Medical Informatics Association (AMIA) annual symposium in Chicago suggested that the iPad is a very popular tool for physicians. In fact physicians even stated that they would not use the  Electronic Medical Records system unless they could access it on iPads. With the number of Doctors in the workforce decreasing, doctors are feeling the pressure to be more efficient at work and are certain that iPads are the answer. In fact, 85 percent of emergency physicians interviewed already owned an iPad. The general themes that surfaced from these papers were that physicians expected iPads to improve their interaction with patients, make their workflow smoother, and improve communication. When the average physician-patient appointment time is less than 8 minutes, it makes sense that doctors […] Read more »

Communication Spending on the Rise

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Veronis Suhler Stevenson’s, a global capital private investment firm, recently reported that spending within the communications industry increased 4.4 percent to $1.129 trillion in 2011, despite the significant economic turmoil of this time. The report also states that spending is projected to rise another 5.2 percent this year, reaching $1.189 trillion! According to the report digital spending has been a “driving force of growth across all of its sectors, segments and sub-segments.” With the communication industry growing so rapidly and causing many businesses to experience significant growth as well, its time clinics and hospitals look into their communication systems. Many hospitals haven’t improved their communications systems since activating their traditional pager systems, which are now out of date technology. It’s fascinating that hospitals are so far behind the curve with communications when they are in an industry that relies very heavily on safe and reliable communication efforts.  With a potential […] Read more »

Leading SaaS Company Selects OnPage to Cut Downtime

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A leading technology company selected OnPage’s secured priority messaging for faster communication processes that resulted in less downtime.  The company will use the OnPage application to support immediate communication with fast-driven results in order to cut downtime and eliminate time consuming redundancies. As a SaaS (Software as a Service) company, the security and reliability of their CRITICAL messages is extremely vital.  After they carefully reviewed several products that did not fit their needs, they chose OnPage as their priority communication’s solution.  With unrivaled features and capabilities such as a persistent alert and repeated delivery, the decision to choose OnPage was an easy one. OnPage was able to provide them with the ability to use a smartphone application for device-to-device communication as well as email-to-device and phone-to-device communications, which proved to be extremely flexible and convenient to the branch’s busy IT staff.   To read the Entire Press Release Click Here […] Read more »

Leading SaaS Company Selects OnPage to Cut Downtime

To Read The Entire Press Release Click Here A leading technology company selected OnPage’s secured priority messaging for faster communication processes that resulted in less downtime Onset Technology, the creator of OnPage Secured Priority Messaging announced today that a leading SaaS company implemented OnPage within their IT department. The company will use the OnPage application to support immediate communication with fast-driven results in order to cut downtime and eliminate time consuming redundancies. As a SaaS (Software as a Service) company, the security and reliability of their CRITICAL messages is extremely vital.  After they carefully reviewed several products that did not fit their needs, they chose OnPage as their priority communication’s solution.  With unrivaled features and capabilities such as a persistent alert and repeated delivery, the decision to choose OnPage was an easy one. OnPage was able to provide them with the ability to use a smartphone application for device-to-device communication […] Read more »

Digital Health Investments on the Rise

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Has your hospital or clinic made the switch from paper to digital yet? If not, it might be about time. According to the team at Rock Health, a non-profit foundation focused on Healthcare and Technology, more than $1 billion has been invested in digital health startups during 2012. The non-profit foundation recently published a report on digital health investments in the United States and the statistics, detailed below, are quite surprising! According to the source there has been $1.1 billion in investment dollars injected into digital health startups this year, up from the $626 million in 2011. Rock Health remarked that this is a 70 percent increase in investment money and an 84 percent increase in deals! That is a massive increase statistically and these staggering numbers should encourage Healthcare facilities to support new digital health startups. In fact, healthcare technology is advancing at such a rapid rate; even new […] Read more »

OnPage Revolutionizes Enterprise Messaging Management with New, Beyond-State-of-the-Art Web Console

To view the entire Press Release click here.   Onset Technology unveils a new OnPage Web-based Management Console with enhanced features and unprecedented reliability for secure mobile priority messaging Waltham, MA (PRWEB) September 10, 2012 Onset Technology, the leader in secure mobile communication, released today a significant update to its OnPage server software and Web-based Management Console that will revolutionize the way pager and priority communications are executed and managed. OnPage is a secure two way pager and priority messaging application for iPhone®, iPad, iPod touch, BlackBerry and Android with global service coverage using WiFi or Cell service. The message sent via the OnPage service arrives to the smartphone as a prominent page with continuous alert until acknowledged. The sender is kept abreast of the status of the message and is automatically notified when the message is received and when it is actually read. Additionally, the OnPage service is encrypted, redundant […] Read more »

Missing CRITICAL Alerts Has Consequences

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Critical Alerts need to be acknowledged. As an IT professional you have the responsibility to make sure that CRITICAL alerts are acknowledged immediately and not lost among the flood of email and SMS messages. Other IT professionals like yourself may be checking every single email and SMS in order to make sure no CRITICAL alerts are missed.  Alerts should be elevated or separated from regular day to day messaging into a dedicated inbox with a continuous alert for each message arrival. Missing a CRITICAL alert has consequences  such as: X   Server downtime X   Company downtime X   Revenue loss X   Reputation damage X   Potential customer defections. OnPage understands the need to prioritize your CRITICAL alerts so that you don’t have to continuously check your phone for messages.  OnPage sends the alert to your smartphone immediately and persistently until the alert has been acknowledged with a time stamped audit trail.  Join other IT professionals who chose OnPage to deliver […] Read more »

Why SMS is NOT Suitable For Doctors

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Text messaging over the last decade has become a mainstream form of communication, but does that mean that it is appropriate to be used among doctors? The critical messages sent among doctors are different than communications in any other industry. They often contain private and time sensitive information regarding patients; therefore, doctors are required to be in accordance with HIPAA (the Health Insurance Portability and Accountability Act). Text messaging is NOT HIPAA compliant and therefore texting and doctors simply do not mix. Failure to comply with HIPAA could result in fines of up to $250,000 or ten years in jail. OnPage provides a simple priority messaging solution that fully complies with HIPAA standards to ensure your messages are encrypted, immediate, and auditable. Why SMS does NOT Adhere to Patient Safety:  1.Text messaging is NOT encrypted 2.Text messaging cannot show full audit trails of when the messages are received and read 3.Text messaging cannot ensure priority delivery; a message about a […] Read more »

Lee County EMS Chooses OnPage for its Priority Messaging

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Lee County EMS, a Florida certified ground and rotor-wing Advanced Life Support Provider has chosen OnPage for its priority messaging.   With a mission of providing the highest quality out-of-hospital emergency medical care and transportation, their highly trained professionals use the best technology to meet the needs of those who require assistance. OnPage will help them achieve this critical mission day in and day out by ensuring reliable and auditable communication under all circumstances.   “We have established a new unit to support our staff, and wanted the latest technology to ensure access to this unit at all times.  Traditional pagers were not an option for us because the coverage is too spotty and carrying an additional communication device in this day and age is just not acceptable.” Deputy Chief Warren Panem To read the full Press Release click here.   ABOUT LEE COUNTY EMERGENCY MEDICAL SERVICES  Lee County Emergency Medical Services […] Read more »

EMS Group in Florida Chooses OnPage for its Priority Messaging

Lee County Emergency Medical Services (EMS) relies on OnPage for immediate response Onset Technology, the leader in Mobile priority messaging, announced today that Lee County Southwest Florida EMS has chosen its OnPage service to support its staff. Lee County EMS is a Florida certified ground and rotor-wing Advanced Life Support Provider. With a mission of providing the highest quality out-of-hospital emergency medical care and transportation, their highly trained professionals use the best technology to meet the needs of those who require assistance. OnPage will help them achieve this critical mission day in and day out by ensuring reliable and auditable communication under all circumstances. “We have established a new unit to support our staff, and wanted the latest technology to ensure access to this unit at all times,” says Deputy Chief Warren Panem.  “Traditional pagers were not an option for us because the coverage is too spotty and carrying an […] Read more »

OnPage Priority Messaging Celebrates First Year Anniversary

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OnPage Priority Messaging Celebrates its First Year Anniversary today, July 19, 2012.  Since its introduction of OnPage a year ago, OnPage has managed to release the application to all three major Smartphone platforms, including its latest release to the Android market in June 2012.  The integration onto all the major smartphone platforms has allowed  IT shops, hospitals, emergency services, media, and other organizations to consolidate all their communications onto one preferred device. In its first year alone,  OnPage has established itself as the premier pager replacement and  compliant messaging system that ensures immediate, secure and acknowledged delivery of high priority messages.  In addition, OnPage has also become an essential secure messaging application for over 1,000 organizations including healthcare, emergency services, information technology, financial institutions, EMS, and government agencies. OnPage’s growth has been driven by the ever-increasing need for secure communication that must reach its intended recipients under all circumstances, while providing an […] Read more »

OnPage Priority Messaging Celebrates First Year Anniversary

OnPage Priority Messaging Celebrates its first  year anniversary, achieving tremendous customer growth, new product releases, and continuing integration. Waltham, Massachusetts- July 19 2012 Onset Technology, the creator of OnPage announced today that its popular, secure priority messaging and pager app for iPhone, Blackberry and Android has completed a better-than-expected first year since its introduction in July of 2011. In its first year, OnPage has become an essential secure messaging application for over 1,000 organizations including healthcare, emergency services, information technology, financial institutions, EMS, and government agencies. OnPage’s growth has been driven by the ever-increasing need for secure communication that must reach its intended recipients under all circumstances, while providing an auditable communication trail to the sender. Since its introduction of OnPage a year ago, Onset has managed to release the application to all three major smartphone platforms, including its latest release to the Android market in June 2012. The integration onto all […] Read more »

OnPage Priority Messaging Is Less Dependent on RIM Push

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OnPage is now less dependent on RIM to push notifications. OnPage’s new update for Blackberry OS ensures that users will get their messages even when the RIM Push service is down by utilizing new client poller mechanism. After a couple of push failures at Blackberry RIM back in February and April of 2012, OnPage decided to create a redundant solution that would decrease downtime and outages for its customers in the future. “RIM’s push services are generally very reliable” says Judit Sharon, CEO and President of Onset Technology. “However, we have to keep our customers’ best interest in mind as they rely on us to deliver their critical messages under any circumstances, including the rare occasion of an outage in the RIM Push. We explored a couple different ways of achieving message redundancy. However, being a HIPAA compliant service, the only viable option was to build a poller mechanism similar […] Read more »

Text Messaging for Physicians Deemed “Unacceptable” by JCAHO

Text Messaging is not HIPAA Compliant

Since the early 2000s, text messaging has been a mainstream communication.  Primarily used for its ease of convenience and efficiency, text messaging has branched out from being a personal form of communication to an enterprise wide form of communication.  Lately for businesses, the use of text messaging has come under scrutiny due to policies and regulations that it does not adhere to. The healthcare industry is currently aware of this scrutiny as it has been brought up by JCAHO (Joint Commission on Accreditation of Healthcare Organizations.) JCAHO recently weighed in on the issue of physician and licensed independent practitioners using text messages to transmit orders for patients, hospitals or any other healthcare setting.  JCAHO stated that the use of text messaging in healthcare environments is unacceptable due to its violations of the HIPAA Security and Privacy regulations that every healthcare professional is expected to adhere to. These strict HIPAA guidelines include […] Read more »