OnPage News – En Pointe Technologies

En Pointe Technologies

We are Happy to Welcome En Pointe Technologies to the OnPage Corporation’s Authorized Reseller Network. En Pointe will be offering the OnPage Priority Alerting Platform as part of it’s portfolio of cloud solutions, effective immediately. Cloud-Based Priority Messaging for Technology Partners. OnPage’s Round Trip, secured messaging  application is the IT Alert Management System of choice. Partner with OnPage! MSPs, IT  solution providers, value added resellers, carriers, and 24×7 call centers can provide greater value to existing customers, significant competitive differentiation to attract new customers, while at the same time, increasing revenue and customer satisfaction. OnPage works closely with our technology partners to provide greater value to your current and prospective customers. OnPage Integrated Round-Trip IT Alerting™ Automatically generate priority alerts based upon ticket severity. Unique real-time audit trail on escalation, delivery and response. Create OnPage groups, assign schedules, create escalation rules. Tie alert response time directly to client SLAs. Persistent delivery […] Read more »

OnPage News: Managed Service Providers

MSPs - Managed Service Providers - OnPage

Article Courtesy of:  Virtual Strategy Magazine Global Market for Managed Service Providers is Flourishing   MSP market is witnessing shifting solution dynamics   The Managed Services Provider (MSP) market is flourishing, logging a robust growth rate of 11 to 16 percent in 2014 to reach US$85-90 billion. According to research recently published by Everest Group—a consulting and research firm focused on strategic IT, business services and sourcing—the current market size, in terms of Net Fee Income (NFI), is approximately US$1.5 billion. Everest Group also reports that fundamental changes are altering the solution dynamics of the global MSP market. For example, service providers are tapping a wider scope of talent, with the management of Statement of Work (SOW) consultants tripling. Moreover, offshoring is growing rapidly, multi-country and multi-continent engagements are accelerating, and direct sourcing is on the rise. “MSP buyers have already picked the relatively low hanging fruits, and now they […] Read more »

OnPage: MSPs 2016

2016

MSPs: What’s Your New Year’s Resolution? If reaching a mountaintop is your goal, you can’t show up on Jan. 1 and start running up the side of a mountain. Article Courtesy of:  MSPmentor Can you believe it’s December already? While planning for 2016 is in full swing, it’s a great time to reflect on your goals and set the table for success in the new year. A lot of you may be thinking about the following New Year’s Eve resolution: to grow your business. That goal may seem broad, but there are some specific steps you can take to achieve it. Let’s walk through these steps by comparing it to a common personal goal: climbing a mountain. Planning for Ascent If reaching a mountaintop is your goal, you can’t show up on Jan. 1 and start running up the side of a mountain. Well, you technically could do that, but […] Read more »

OnPage: Managed Service Providers 2016

Managed Services Provider - OnPage

2016 Predictions: The Year of Managed Service Providers Article Via:  ITProPortal ITS believes that there are three areas where MSPs (Managed Service Provider) will start to grow and become more popular. These predictions reflect trends that are already becoming apparent in the industry. ITS’s three predictions for 2016 are: Prediction #1: Managed service providers will become more popular amongst small to midsized businesses. Outsourcing IT support services to a MSP will be important for SMEs whose internal staff don’t have the time or skills to manage complicated office technology — especially considering the rate at which technology changes. The service provider will not only oversee your day-to-day technology maintenance needs but also look for recurring problems and ways to strengthen your IT infrastructure. Plus, you’ll benefit from the provider’s knowledge of industry trends and experience with new technologies. A high level of expertise is required to fully understand the implementation […] Read more »