7 Ways DevOps Can Avoid Alert Fatigue

7 ways to avoid alert fatigue

Being on-call doesn’t have to mean you’re always tired The introduction of monitoring into the DevOps world means alerts will occur 24/7 and that there will be alert fatigue in DevOps. Monitoring needs alerts in order to be effective but the issue is that while our technology is 24/7, humans cannot work in a similar fashion. Even if engineers do attempt to push at the margins and be on-call longer and later, there are considerable health, psychological and work-related effects. Even with on-call schedules, burnout is inevitable. There are also significant financial implications for companies if they have stressed, unhappy and sleep deprived engineers. For example, engineers who are feeling the stress of alert fatigue are likely to leave for greener pastures, leaving their employers without their knowledge reservoir and needing to rehire which can cost as much as 30% of the individual’s salary. Clearly, 24/7 alerts need to be […] Read more »

OnPage Secure Priority Messaging Celebrates Its 3rd Birthday

onpage logo o small

OnPage secure priority messaging system is celebrating its 3rd birthday this July. In 2013, OnPage grew its user base 100% over the previous year, and we are forecasting another 100% growth in 2014. Today, over a 1000 customers from industries including health care, energy, finance, government, hi-tech, and utilities are using OnPage for accurate, immediate, and reliable communications that assure business continuity. But  OnPage didn’t just arrive on the scene three years ago. Our company transformed itself from a successful enterprise-based product company, offering urgent messaging on the BlackBerry platform, into a 100% cloud-based services company offering OnPage secure priority messaging across all mobile devices, including: Android, Blackberry, and iOS. We were first in the space to make this transistion. Judit Sharon, CEO of Onset Technology, makers of OnPage, said, “It’s been a great challenge and an exciting ride. We still have many of the same customers that started with us in our […] Read more »

Email Alerts for Network Monitoring – Is Email Enough?

Virus Alert

Using Email and SMS alerts for network monitoring such as Nagios, Zabbix or Solarwinds has been the practice since the early 90’s. But in an era of Smartphone in which we get thousands of email messages,  IT experts ask themselves: “Is email still the right alert medium? Would I now stare at my inbox, each time I get an email, waiting for that critical email? Is SMS the right alert? Will it draw my attention?” Alerting is a crucial part of your system monitoring. A system monitoring without a conspicuous alert when something is amiss is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage, a virtual pager app for your iPhone , BlackBerry, and Android smartphones.  OnPage cuts through the clutter on your smartphone to deliver those critical alerts immediately. You can set […] Read more »