7 Ways DevOps Can Avoid Alert Fatigue

7 ways to avoid alert fatigue

Being on-call doesn’t have to mean you’re always tired The introduction of monitoring into the DevOps world means alerts will occur 24/7. As such, there will be alert fatigue in DevOps. Monitoring needs alerts in order to be effective but the issue is that while our technology is 24/7, humans cannot work in a similar fashion. Clearly, 24/7 alerts need to be better calibrated with human physiological realities in order to avoid alert fatigue. The remedy then is to implement an IT alerting system that differentiates high priority alerts and allows for messaging with attachments. Alert fatigue in DevOps The traditional setup of IT and DevOps is such that email is the main form of relating issues such as deployment problems or server problems. If software fails to deploy correctly, an email goes to a designated engineer. Similarly, if a server experiences a power surge, an email is sent. Monitoring […] Read more »

OnPage Secure Priority Messaging Celebrates Its 3rd Birthday

onpage logo o small

OnPage secure priority messaging system is celebrating its 3rd birthday this July. In 2013, OnPage grew its user base 100% over the previous year, and we are forecasting another 100% growth in 2014. Today, over a 1000 customers from industries including health care, energy, finance, government, hi-tech, and utilities are using OnPage for accurate, immediate, and reliable communications that assure business continuity. But  OnPage didn’t just arrive on the scene three years ago. Our company transformed itself from a successful enterprise-based product company, offering urgent messaging on the BlackBerry platform, into a 100% cloud-based services company offering OnPage secure priority messaging across all mobile devices, including: Android, Blackberry, and iOS. We were first in the space to make this transistion. Judit Sharon, CEO of Onset Technology, makers of OnPage, said, “It’s been a great challenge and an exciting ride. We still have many of the same customers that started with us in our […] Read more »

Email Alerts for Network Monitoring – Is Email Enough?

Virus Alert

Using Email and SMS alerts for network monitoring such as Nagios, Zabbix or Solarwinds has been the practice since the early 90’s. But in an era of Smartphone in which we get thousands of email messages,  IT experts ask themselves: “Is email still the right alert medium? Would I now stare at my inbox, each time I get an email, waiting for that critical email? Is SMS the right alert? Will it draw my attention?” Alerting is a crucial part of your system monitoring. A system monitoring without a conspicuous alert when something is amiss is like getting a Pizza delivered to your building but not knowing when, so unless you sit there by the lobby waiting for that Pizza, by the time you find the Pizza it’s stale and cold. OnPage, a virtual pager app for your iPhone , BlackBerry, and Android smartphones.  OnPage cuts through the clutter on your smartphone to deliver those critical alerts immediately. You can set […] Read more »