HIPAA Best Practices

HIPAA Compliant Secure Messaging

HIPAA Compliance: Mitigate IT Risk Article Courtesy of:  Onramp It is becoming the norm for businesses to outsource all or a portion of their IT needs to third-party cloud service providers (CSPs) or hosting providers in order to increase agility and cut down on costs. As such, it should come as no surprise that this trend is becoming increasingly popular in the healthcare industry. However, doing so for healthcare organizations does not come without its challenges – the root of which lies in maintaining HIPAA compliance, from their own company to the ones they choose to partner with. With that comes a need to protect the privacy and security of electronic protected health information (ePHI) and, in order for IT teams do so, this means mitigating risk should continually be top-of-mind. Let’s explore some best practices to mitigate that risk. UNDERSTANDING RISK ASSOCIATED WITH THIRD-PARTY VENDORS With the increasing popularity of […] Read more »

OnPage News: Still Using Old-School Pagers?

HIPAA Compliant Secure Messaging

Article Courtesy of:  Sioux City Journal Why do doctors still use pagers?   The first pager was patented in 1949 for New York City doctors to stay in contact with the hospital. Countless “paging doctor” messages later, emergency workers are about the only people left still using beepers on a regular basis. But maybe not for long. “I foresee within two years, we won’t be carrying pagers anymore,” said Brenda Gabel, senior telecommunications technician at Mercy Medical Center Sioux City, where 650 pagers were used as recently as 2008. “We’ll be carrying smart phones instead.” These are humbling times for the trusty pager ­­ once a status symbol and safety net in an era of answering machines and pay phones. Sales plummeted as cell phones became affordable, of course, and now it’s possible to buy a pager on eBay for next to nothing. But there were holdouts, mainly first responders […] Read more »

OnPage: Smartphone Pager Replacement

Priority Messaging Healthcare - OnPage

Why Do Doctors Still Carry Pagers? Article Courtesy of: Mental Floss Seeing a pager in today’s technologically evolved world is like spotting a hand-cranked car engine. In an era where the cell phone has replaced virtually every item in an old Radio Shack catalog, what’s the point of sticking with a device that hasn’t evolved in 20-odd years? For physicians, the answer is that an anachronistic messaging system may still be best. Even though pager use has dropped from 61 million users in 1994 to less than six million today, hospital employees are helping to keep this seemingly redundant device from obsolescence for two reasons. In an urgent-care situation, they may be more reliable than cell phone reception. Second, hospitals are in no hurry to upgrade telecommunications. “The feeling has been that in hospitals where the walls are shielded due to MRIs, cells phone aren’t universal,” says Fred Pelzman, M.D., an […] Read more »

OnPage Growth Report

OnPage Corporation - Priority Messaging

OnPage Corporation Closes Record Quarter Latest release spurs 218% growth and adoption by major clients including HCA, Land Rover, Wheaton Franciscan Healthcare, and SourceGas. OnPage Corporation, a worldwide leader in Priority Messaging for Medical and IT, announces record results for the 3rd quarter of Fiscal 2015, continuing the momentum of the first half of the year. “Q3 2015 has been a banner quarter for OnPage Corporation”, said CEO Judit Sharon. “We closed a record number of new customers, saw increased adoption by existing clients, expanded our Management team with experienced leadership, and released major new product capabilities that were well received by the market.” 3rd Quarter bookings were up 218% over the previous quarter, and 60% year over year. During the quarter OnPage released powerful new scheduling, escalation and fail over capabilities to its flagship Enterprise product. The company officially changed its name from Onset Technology to OnPage Corporation to […] Read more »

An Interview with Judit Sharon – CEO at OnPage

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OnPage is a Cloud Based, Cross-Platform, Cross-Carrier Priority Messaging System, that works on Cellular and WiFi Coverage.   CEO, CFO – The Most Powerful Name in Corporate News   CEOCFO: Ms. Sharon, what is the concept behind Onset Technology? Ms. Sharon: Onset has always been in the priority, critical messaging space. Onset’s latest product, OnPage, was created with the premise that some messages Just cannot wait, and using casual messaging applications for time sensitive communications is simply not acceptable. OnPage, a cloud based, cross-platform, cross-carrier Priority Messaging system, eliminates the need to carry a Traditional Pager in order to separate the critical messages from the clutter. OnPage enables professionals to ditch their pagers, but unlike email and SMS, it ensures that critical messages will grab their attention and will never be missed. The system works over cellular as well as WiFi coverage, anywhere in the world. Even if you are in […] Read more »

Family Celebrates Century Of Volunteer Firefighting

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“When the pagers go off, it’s like stereophonic sound.” That’s what Mom says about her family of three boys and their Dad — all volunteer firefighters. Volunteer firefighting is a tradition in this Mayer, Minnesota family. Combined, the family has served over 100 years putting out fires, protecting property, and saving lives. Rod Maetzold (Dad), is Mayer’s fire chief. The three sons — Jon, Andy, and Adam have been volunteering since they turned 18. Together, at one point, the family made up almost a third of the entire small town fire department. They sometimes joked around and called the firehouse the Maetzold Fire Department. It’s been a rewarding experience for the family, but also one that has not been easy. One evening, Andy Maetzold was dispatched to the scene of an accident. Inside the single car rollover he saw a friend. It was one of the toughest accident scenes Andy […] Read more »

Ways Mobile Technology Can Enhance Nurse Communications

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Nurses: The First Practitioners of mHealth Legions of caring nurses were probably the first practitioners of mobile health (mHealth), starting in the last century — the pre-smartphone era. Nurses often carried “beepers” or what is now considered antiquated pagers. Ways Mobile Technology Can Enhance Nurse Communications Today, there are many ways mobile technology can enhance nurse communications. New mobile technologies are poised to empower nurses to both spend more time with patients and improve the quality of their care. Many believe this will make nurses more efficient, lead to lower fatigue, and result in fewer overtime hours — saving hospitals money. Mobile technologies, which include sensors, devices, and apps will make it easier for nurses to access information from wherever they are and collaborate with a patient’s care team. Accenture research found that nurses frequently use a diverse range of communication technologies. These include: bed alarms, digital signage, both mobile […] Read more »

COTS Relies on OnPage Priority Messaging Alerts System When Disaster Strikes

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COTS – the Central Ohio Trauma System relied on the OnPage Priority Messaging Alerts System to a help disseminate accurate and timely situational awareness during the sub-zero temperatures of last winter’s Polar Vortex. And, it relies on OnPage today to help save lives whenever disaster strikes.  The Polar Vortex Threatens a Hospital Network In the winter of 2014, the Polar Vortex covered much of the United States and temperatures in Ohio plummeted to record lows. The Central Ohio Trauma System (COTS) received numerous requests from central Ohio healthcare agencies for immediate and accurate communications about an evolving medical emergency. A water main break occurred in one of our major cities, affecting one of our hospital systems causing the shut down of  the entire water supply to the hospital,” recalled Kelsey Blackburn, Critical Incident Response Planner for COTS. “At that point, the main issue was not that they didn’t have power – because they […] Read more »

Internet of Things – Separating the Critical Data

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There’s been a lot of hype about the Internet of Things – but what exactly is the “Internet of Things”, and how will the use and access of critical data affect your life?   The Internet of Things is simply the interconnection of computing devices that are connected to one another and to the Internet. With applications ranging from consumer to consumer, business to business, and government to industries. The abbreviation for it looks like this — IoT.So, what type of devices and applications are we referring to here? Well, hi-tech ones that you might find in a health care setting such as a heart monitoring implant, internet-linked billboards, waste management systems to monitor those who exceed waste limits, smart water systems and meters, wearable devices such as wristwatches that not only monitor time and manage texts and emails, but they also monitor the blood sugar in a person’s system. […] Read more »

Pager Inefficiencies | OnPage Pager Replacement

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The OnPage Pager Replacement is the Answer to poor Hospital Communications. According to a recent study by Dr. Larry Ponemon, of the Ponemon Institute, “…the efficient communication and collaboration among physicians, nurses and other providers is critical to the coordination and delivery of patient care, especially given the increasingly mobile nature of today’s clinicians…” The health care industry continues to rely, for the most part, on Pagers — an antiquated technology. Pagers create inefficiencies that have a significant economic and productivity impact on the health care industry — costing billions. Dr. Ponemon details these inefficiencie in his “Report on the Economic Impact of Inefficient Communications in Healthcare”. These are the four main points : The average care provider wastes more than 45 minutes per day by using outdated communication technologies – that’s almost 6 hours a week. 65% of the time it takes to admit a patient is wasted due […] Read more »

Remembering Pagers or “How to Say I Love You in Three 3’s”

Priority Messaging Healthcare - OnPage - Smartphone Pager Replacement

When Pagers Were King. A couple of decades ago, in its heyday, pagers were unquestionably “The Next Big Thing” – a sleek, hi-tech, futuristic communication device. If you really needed to get in touch – send a page! The buzzing-vibrating sound was sure to get the attention of whoever you sent the page, and they would certainly respond. We’ll, that was the idea, but it really didn’t play out that way. Here’s why: First: You really never knew if they got the page, which is kind of a drag if the page was important. Back then, in the Pager Age (P.A.), there was no such thing as message receipt, message read conformation, or an audit trail. Second: Response time was, by today’s standard, LONG!  But, people really didn’t expect immediacy back then. Of course, that wasn’t really a problem. You could always ask them if they got the page tomorrow –  if […] Read more »

11 Technologies Obsolesced by Smartphones

OnPage - Smartphone Pager Replacement

The Smartphone Revolution is Here! Gone are Camcorders, Pagers and Remotes. Mpeg players, Pagers, and calculators have all been swept into the dustbin of technology and replaced by your smartphone. Today, smartphones can do just about everything these icons from yesteryear could, and much, much more. So, lighten your load. There’s no need to carry around all your old devices anymore — they all can be consolodated into one device, your smartphone. (Violins and Trumpets) Let’s spend a minute reminiscing and shedding a tear for technology devices gone bye, and herald in “The Age of the Smartphone”. The Top-11 Technology Devices Obsolesced By Smartphones Rating Scale: **** (extremley obsolete) *** (very obsolete) ** (quite obsolete) * (obsolete) . Pagers These buzzing-vibrating little devils — I found them annoying — were state of the art in their day, but are now vintage technology. The issue with Pagers is that once you sent […] Read more »

OnPage Pager Replacement and Priority Messaging Software can Now be Activated via Your Existing Communication Terminals

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The OnPage Pager Replacement, announced today the release of its new API, enabling seamless integration into all major communication platforms. With the release of its new API (Application-Programming Interface), it is now easier than ever for organizations to adopt and integrate OnPage Pager Replacement into their communication infrastructure, greatly enhancing reliability, accountability, security, efficiency, and compliance with HIPAA and other emerging regulations. With its R&D organization and roots in Israel, today’s announcement by Onset Technology was featured at an event with Massachusetts Governor Deval L. Patrick and Massachusetts and Israeli business leaders at MassChallenge in Boston. The event included the release of important findings by the New England Israel Business Council that describes the multi-billion dollar impact of Israeli-founded companies on Massachusetts and their role as a critical growth engine for the Massachusetts economy, as well as the extraordinary spirit of collaboration and innovation that exists between Massachusetts and Israel.  […] Read more »

Minimize Server Downtime or Pay Thousands!

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A recent study done by Ponemon Institute & Emerson Network Power shows that healthcare organizations face an average cost of $690,000 per outage incident. This comes as a 41 percent increase since 2010. The study also shows that larger groups with more extensive IT systems could pay our nearly as much as $1.74 million per incident. These costs come at a hefty price, but server downtime for the healthcare industry can be detrimental to daily operations. The healthcare industry is very dependent on data for all aspects of care including clinical metrics, patient care, and billing and reporting. The fines associated with each incident do depend on a number of factors such as length of data downtime and complexity of downtime.  “This increase in cost underscores the importance for organizations to make it a priority to minimize the risk of downtime that can potentially cost thousands of dollars per minute,” said […] Read more »

Secured Texting is NOT Acceptable for Pager Replacement

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Due to the new HIPAA compliance guidelines that came out in September, more organizations rush to get compliant messaging solutions such as secure SMS. However, there are many reasons why secured texting is NOT acceptable for healthcare communication and is NOT a suitable replacement for pagers. 1) Secured Texting does NOT enable messages to be sent through multiple platforms; messages can only be sent through the application 2) Secured Texting does NOT provide persistent alerts until the message is acknowledged; it will only alert you once. 3) Secured Texting does NOT offer a repeated delivery until your device is operational 4) Secured Texting does NOT have a time stamped audit trial for ALL messages 5) Secured Texting does NOT allow for group or escalation group messages. 6) Secured Texting IS NOT fully HIPAA compliant. It does not archive messages. If you are using secured texting as your messaging solution, you […] Read more »

Privacy & Security Breaches

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In the healthcare industry, a patient’s privacy and security are held to the highest standard. Healthcare professionals and organizations must adhere to many rules & guidelines including the HIPAA Security Role, HITECH act and the Joint Commission.  Breaching these deep regulations can result in expensive fines and lack of patient confidentiality. Nevertheless, these breaches do occur more frequently than to be expected. One way these occur is due to nosy employees. In October of this year, Allina Health system in Minnesota notified more than 3,800 patients that one of its medical assistants had accessed their PHI improperly for more than three years. In this time frame she had accessed, patient’s names, DOB’s, clinical data, health insurance information and partial Social Security Numbers. They were able to seek out who was responsible for these breaches by following the audit trail of that patient’s record. Another way in which privacy & security breaches occur is due […] Read more »

The iPhone App Review Gives OnPage 4.5 Stars

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The iPhone App Review site recently reviewed OnPage for its secure, pager replacement application. Reviewed by Philip Chan, OnPage was given an overall rating of 4.5/5 stars! The application was rated on a number of features including, Features, Appearance & Layout and Value. Chan goes on to express ..”For those who frequently use a paging system and finding themselves forgetting to bring both their pager and their cellular device with them on the go would find this app extremely helpful since the app consolidates the paging function on to a single device. Even for those who don’t consider themselves the forgetful type, the added security blanket of never missing a significant message doesn’t hurt. With the free trial for you to fiddle around with, the only thing you are missing out on is not having to worry about peace of mind.” To Read the Entire App Review Click Here. Please follow […] Read more »

OnPage NEW Features: Message Forwarding

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OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone, Android and Blackberry devices. These new features will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific needs of its customers. One of these new features is the ability for organizations to forward their messages onto other OnPage users or groups. The message forwarding feature will allow OnPage users to easily forward messages they receive to another OnPage user or group in case they are unavailable to respond, or someone else is more suitable to respond to the message. This ultimately allows for messages to get to the right person at the right time, without the sender wasting time identifying and resending the message to that person. To learn more about the new features of the […] Read more »

OnPage NEW Features: Remote Wipe

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With the new release of the OnPage Application now on the market, OnPage users will now get to experience enhanced features of the application. One of these new features is the ability to do a remote wipe of the application. The ability to do a remote wipe of the OnPage application adds an additional layer of security to OnPage’s already secure, compliant mobile application. The OnPage service is encrypted from end to end, adheres to the archiving requirements and now has a remote wipe feature that will delete all of the user’s contacts and messages within the app and log the user out of the application. The remote wipe feature allows organizations’ administrators to effectively prevent access to sensitive information when a device is lost, missing or stolen. To Read the Rest of the Press Release and Learn About Other New Features Click Here Please follow and like us: Read more »

Michiana Hematology Oncology Chooses OnPage For Improved Communication, Reliability and Convenience

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OnPage announced today that Michiana Hematology Oncology’s Advanced Centers for Cancer Care selected OnPage for their priority messaging. Michiana’s physicians and staff are now relying on OnPage for secure, HIPAA-compliant communication using smartphones, therefore eliminating the need to carry additional paging devices. By upgrading to OnPage, not only has paging reliability greatly increased, but Michiana’s staff is always informed as to the status of each message, including automatic notification when a message is received and when it is actually read and responded to. Michiana Hematology Oncology’s Advanced Centers for Cancer Care represent the largest team of board- certified medical, radiation and gynecological oncologists in northern Indiana. Michiana has distinguished itself by its leadership in medical technology, treatment options, clinical research, and patient care. With locations in Crown Point, Elkhart, Mishawaka, Plymouth/South Bend and Westville, patients receive the most sophisticated and trusted cancer care available in the region. Now with the […] Read more »

SJH Cardiology Associates Chooses OnPage for Dependable HIPAA Compliant Communication

SJH Cardio

OnPage announced today that SJH Cardiology Associates selected OnPage for dependable HIPAA compliant communication and encrypted messaging among their MDs and Staff, across a variety of smartphones. OnPage provides SJH with reliable and secure communication that protects patient information, and automatically notifies the sender when the message was delivered and when it was actually read. Located in Central New York, SJH Cardiology Associates specializes in the detection, diagnosis, and treatment of cardiovascular disease. SJH Cardiology Associates provides the highest quality of care to their patient population, implementing the most advanced methods of Early Detection, Clinical Management, Prevention, Education, and Rehabilitation of the cardiovascular disease process.  Now, with OnPage Priority Messaging, they will also make use of the latest communication technology to ensure that their MDs and Staff are always informed and immediately reachable in emergency situations. A key factor in SJH’s decision to select OnPage was the ability to have […] Read more »

OnPage Pager Application Celebrates 2nd Birthday!

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Hard to believe, we are already two years in the market!! The OnPage pager application for Android, iPhone and Blackberry was the FIRST in the market to offer hosted Paging service on Smartphones.  Not the traditional paging service capabilities on Android, iPhone and Blackberry but smart paging that ensures efficiency, accountability and reliability. For most individuals, Paging is an 80’s term. Most will say “I used to carry a pager 20 year ago…” or “Who still needs a Pager these days?” But the answer is simple: Paging is a term used to describe urgency, priority messaging which we all still need, and thus it should not be associated with the actual pager device of yesteryear.  Today’s paging allows you to be informed as to the message status, allows you to reply to a page and even initiate a page to another OnPage user, all at your fingertips on your smartphone. […] Read more »

Hospitals Concerned Over Privacy & Security

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PwC Health Research Institute identified that the need for mobile security was one of the top ten issues hospitals will face in 2013. The report also found that 69% of the consumers surveyed said they were concerned about the privacy of their medical information if providers accessed it through their mobile devices. The rise in mHealth over the years has given tremendous growth to Hospitals and Healthcare organizations worldwide.  With this advancement, comes the concern of privacy and security for patient health information. The ability to use smartphones has opened a lot of doors for hospital communication, however the organizations using this technology must not succumb to any applications or solutions that are not secure, and not HIPAA compliant. Healthcare organizations can turn toward OnPage Priority Messaging for their communication needs.  OnPage is a secure, HIPAA compliant application that works on iOS, Android and Blackberry Devices.  The OnPage pager app turns […] Read more »

Hospitals Losing BILLIONS over Outdated Pager Technology!

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“U.S hospitals are wasting billions of dollars every year by having their staff use archaic communication technology like pagers” (CNN Mo ney) According to a new study by technology research firm Ponemon Institute, physicians and nurses working in hospitals waste an average of 46 minutes a day when they use beepers to exchange information about patients, rather than using updated technology like smartphones. The study goes on to say that the cost of lost productivity for hospitals due to outdated technology like pagers translates to more than $8 billion annually! Hospitals that can make the switch to a more updated technology like OnPage Priority Messaging- a pager replacement application that combines the functionality of a pager but with the power and convenience of a smartphone. OnPage can increase their productivity levels, and allow them to reduce unnecessary spending on outdated technology like pagers. The respondents of the survey also mentioned […] Read more »

OnPage Offers Priority Messaging API

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OnPage allows you to send and receive your messages numerous ways, making it easier for you to communicate with your staff or organization. You can send an email, phone call, app to app message, you can send messages out online through the Web Console, and you can also send them out through OnPage’s API. The OnPage Priority Messaging API essentially connects your applications to the OnPage system. The API focuses on integration between OnPage and our customer and/or partner applications in order to bring you a flexible and convenient secure mobile messaging system. The OnPage API provides you with an additional way to send your OnPage messages securely. With the API Integration, you can send messages to individual OnPage users or to groups and receive tracking information for those messages including, delivery and read time stamps or reply information. The OnPage API can be use alongside the available methods of […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

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OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all other departments is anticipated in the near future. Initially, the Center’s Cardiology Department will enjoy many benefits of using the OnPage solution, including the ability to communicate immediately and securely with its cardiologists, through both cell service and WI-FI, send continuous paging […] Read more »

University Medical Center Chooses OnPage Priority Messaging for their Critical Communication Needs

To Read The Entire Press Release Click Here An Ivy League medical center can now communicate faster and more efficiently with secure, HIPAA compliant priority messaging without having to carry outdated pagers.  Onset Technology, leader in secure mobile priority messaging, creator of OnPage announced today that a leading University Medical Center has chosen OnPage as their pager replacement application for their cardiology surgery department. OnPage will enable this physician-led medical center to eliminate their costly and outdated pager devices by combining the benefits of pagers, SMS, and email into one easy to use, secure smartphone application. The university health center is a non-profit, medical center that focuses on Internal Medicine, Obstetrics and Gynecology, Pediatrics, and Cardiology.  With on-site medical support services, a pharmacy, diagnostic imaging suite, endoscopy suite and a full laboratory, the Center offers cutting-edge medical care to its local community and beyond. Wide-spread deployment of OnPage across all […] Read more »

Primary Stock Exchange Company Chooses OnPage For Secure Archived Communication

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OnPage announced today that a primary stock exchange company has chosen OnPage for their secure archived communication needs. This leading stock exchange company will use the OnPage application to replace the non-compliant SMS and Pin-to-Pin communication. The Stock Exchange Company operates the third or fourth largest equities exchange in the world, with a trading volume of 1billion to 2 billion shares per day, capturing 10-12% of total U.S. equity trading volume. The Stock Exchange will utilize the OnPage application on their mobile devices with features including a full time-stamped audit trail and message archiving. The OnPage app gives the organization the tools to implement and enforce effective electronic record keeping, supervision and data protection policies for compliance with FINRA record retention rules and to fulfill SEC obligations for electronic message broker dealer compliance. To read the Full PR Click Here! Please follow and like us: Read more »

Case study: Saint Francis Hospital

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One of the Largest Private Medical Centers in the Country Eliminates Outdated, Costly Pager Technology by Embracing Secure Assured Messaging with OnPage Business Situation Dave Cote, Manager of Telecom & Network Engineering For Saint Francis Hospital and Medical Center was looking for an inexpensive, secure and reliable pager replacement for over 2,000 pagers. Solution OnPage provided Saint Francis with HIPAA compliance, delivery confirmation notifications, elimination of monthly fees and consolidation of their physicians multiple devices, Products OnPage Benefits Saint Francis is now able to: •eliminate their monthly fees. •relieve their physicians of carrying around an extra device. •enjoy a 100% reliability rate for hospital messages •ensure delivery and confirmation of messages •know that the right message gets to the right person at the right time. “With OnPage, our hospital and its call center have received highest level of reliability. I have not had one issue with operators sending messages, or […] Read more »

OnPage On The Cloud

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Being “on the cloud” is a great way to harness the power and scalability of large computing resources and it is becoming a more integrated and efficient way of ensuring highly dependable, redundant and secure SAAS performance. Over the past year, we have upgraded our system to make sure we were enhancing its software, servers and facilities. We want to have the most reliable and resilient system possible. Having a top of the line platform that guarantees our customers uptime is extremely vital. With continuing improvement, we can continue to scale our system and have it expand and grow. As a SAAS smartphone priority messaging and pager application, we know the importance of being “on the cloud.” That is why we have a private, secure cloud architecture that has been part of our plan right from the start. With a focus on reliability and redundancy, our facilities are SAS 70 […] Read more »

mHealth On The Rise

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Amidst the 2013 HIMSS conference in New Orleans this year, the rise of mobility in healthcare is getting a lot of attention. At last year’s conference it seemed to be in a dozen events or so but this year mHealth seems to be just about everywhere. Appearing in and out of exhibit halls, sessions, panel discussions and keynotes, no one can now ignore how much mobile healthcare has risen in the past year. Eric Wicklund from mHIMMS reports “Mobility in healthcare isn’t a new concept any more, and it’s a significant stepping stone to the future of healthcare delivery. It can and will enable the healthcare provider to push away from the limited confines of the examination room and develop a practice with more potential, not to mention better outcomes.” OnPage recognizes this growing trend as more customers continue to sign onto OnPage’s Priority Messaging application- an essential tool utilized […] Read more »

Enterprise Mobility Infographic

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Check out this cool Enterprise Mobility Infographic posted by xcubelabs! Key Highlights: 67% of CIOS and other IT professionals will believe mobility will impact their business as much as or more than the internet did in the 1990s! The #1 Major Business Benefit for driving mobile computing is Increased Efficiency. 85% of more than 130 Hospitals surveyed support BYOD for physicians and staff. 70% of organizations are already using or planning to use custom mobile application Please follow and like us: Read more »

Mobile App Market Expectations For 2016

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Forecasting for mobile health applications is looking good. According to ABI Research, the mobile health applications market is predicted to grow to $400 million as 2016 approaches. In 2010 the market reached $120 million, so looking forward this research suggests that the market could actually quadruple in size in 2016. A growth this tremendous will mean big opportunities for application developers, technology vendors and healthcare practices that will start to see more of a presence of mobile apps in their own organizations. Alongside ABI’s research, Juniper Research also released its own study that depicts mHealth apps will reach 142 million downloads around the world in 2016. Contrast to ABI’s research, Juniper expects the download rate of the mHealth apps to grow at twice the rate of revenues. They predict more than a billion downloads occurring annually by the year 2016. With these new forecasts the expectations for the mobile app […] Read more »

Five Ways Mobile Devices and Digital Apps Will Transform Healthcare

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It’s no surprise mobile apps and devices are transforming healthcare as we speak. Let’s take a look at the reasons why they are transforming the Healthcare industry 1. Access to Care In Rural Areas In rural communities where help may be at a minimum, some health application can help patients manage their own treatments. 2.  Improved Patient Engagement There are a lot of reasons why patients may not want to access the care they should be getting. With some health applications, now patients can be notified of certain data that would have proved to be difficult to maintain before. 3. Logistics Health applications not only play a role with patient engagement, but company logistics as well. Minimize downtime and shortages with a pager replacement apps such as OnPage. 4. Finance There are some health financing applications on the market that can help to reduce cost of care. 5.  Scope for […] Read more »

OnPage is Chosen by Boston Children’s Hospital to Provide Secure Paging for Smartphones

To Read The entire Press Release Click Here Doctors can now stay in touch at all times with secure, HIPPA-compliant priority messaging without carrying a traditional pager device   WALTHAM, Mass. –January 22, 2013 —Onset Technology, creator of OnPage™  Priority Messaging, announced today that Boston Children’s Hospital, ranked number one pediatric hospital in the country by U.S. News and World Report, has chosen OnPage Priority Messaging to replace its traditional pagers. The dedicated paging devices carried by physicians everywhere will no longer be necessary as their functionality is integrated into their smartphones. “Using OnPage, this progressive, forward thinking hospital is now bringing the same level of innovation to address its communication needs as it did to medical care for over a century” says Judit Sharon, CEO of Onset Technology. Traditional pagers are used for alpha-numeric 240 character-max one way communication. Pages sent to traditional pagers require the physician to call […] Read more »

Pediatric Practice Turns to OnPage for Priority Messaging

To Read The Entire Press Release Click Here Onset Technology, the leader in Secure Priority Messaging, recently announced that a pioneering Pediatric Clinic has chosen OnPage™ service as the primary form of priority messaging for its physicians and staff, replacing their traditional paging devices with secure virtual paging on their smartphones. For over forty years the Practice has provided top-of-the-line medical care for patients ages 0-21. Recently, they decided to make their practice completely electronic to better suit the needs of their young patients. After careful research, they decided to replace their traditional pagers with OnPage’s secure, HIPAA compliant, application to send and receive emergency messages, on any smart phone, pertinent to their patient’s safety and the organizational flow of their clinic. OnPage converts any iPhone, BlackBerry, or Android device into a secure, reliable communications system. It combines the benefits of a Pager, SMS, and Email into one easy-to- use […] Read more »

Pediatric Practice Turns to OnPage for Priority Messaging

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A Pioneering Pediatric Clinic has chosen the OnPage™ service as their primary form of priority messaging for its physicians and staff. OnPage will replace their traditional paging devices with secure virtual paging on their smartphones. For over forty years the Practice has provided top-of-the-line medical care for patients ages 0-21. Recently, they decided to make their practice completely electronic to better suit the needs of their young patients. After careful research, they decided to replace their traditional pagers with OnPage’s secure, HIPAA compliant, application to send and receive emergency messages, on any smart phone, pertinent to their patient’s safety and the organizational flow of their clinic. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Major Health Foundation uses OnPage for High Priority Secure Communication

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Recently, a forward-looking health foundation has chosen OnPage’s Secure Priority Messaging system to enhance its high-priority communication processes. The Foundation will utilize OnPage within its IT department to support immediate communication needs and to reduce server downtime. Based on its success with OnPage thus far, the Foundation is preparing to deploy OnPage Priority Messaging to its physicians and other essential medical and administrative staff. To Read The Entire Press Release Click Here Please follow and like us: Read more »

Major Health Foundation uses OnPage for High Priority Secure Communication

To Read The Entire Press Release Click Here Recently, a forward-looking health foundation has chosen OnPage’s Secure Priority Messaging system to enhance its high-priority communication processes. The Foundation will utilize OnPage within its IT department to support immediate communication needs and to reduce server downtime. This Foundation is continually innovating the healthcare system by making it more accessible, affordable, and patient-friendly while at the same time improving the quality of care. With one central IT department supporting its six medical groups, efficient and reliable communication is essential. Using OnPage, the Foundation is now bringing the same level of innovation to its communication needs as it did to healthcare. This includes the ability to communicate securely through both cell service and WI-FI, send continuous paging alerts and repeated delivery until message receipt, receive actual read acknowledgement automatically when recepients read their messages, create and manage groups through the OnPage Console, keep […] Read more »

Leading Adult Neurology Practice uses OnPage for Reliable Messaging

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An Adult Neurology practice chosen OnPage as their medical staff’s pager replacement and primary form of communication. This advanced Neurology practice specializes in treating adult neurological diseases, providing comprehensive diagnosis, and caring for patients that suffer from complex disorders such as stroke, seizure disorders, and neuromuscular disorders. With the addition of OnPage, the neurology practice has increased the reliability, trace-ability  and security of their messages throughout their facility. Also, they are now able to utilize many advanced features of the OnPage system such as the ability to send and receive messages through both cell service and WI-FI, continuous distinguishable alerts, repeated delivery until receipt is acknowledged, and encryption for security. To Read The Entire Press Release Click Here Please follow and like us: Read more »

OnPage Speeds Up Communication for Orthopedic Surgery Center

To Read The Entire Press Release Click Here OnPage Secured Messaging was able to speed up communication by 400% for an Orthopedic Surgery Center. Onset Technology, the creator of OnPage Secured Priority Messaging announced today that an Orthopedic Surgery Center has implemented OnPage for their staff and MD’s.  The surgery center will use the OnPage application as well as the web-based console to speed up and improve efficiency of their communication system. The Orthopedic surgery center is skilled in the treatment of athletic related conditions, workplace injuries and all other problems of the musculoskeletal system.  As a surgery center, the immediacy of their communication is crucial. The surgery center needed a fast, immediate and secure way to send/receive and monitor their messages. With OnPage they were able to receive pages up to 400% FASTER than they had previously with traditional pagers. OnPage’s Web Management Console also helped the organization to […] Read more »

OnPage Speeds Up Communication for Orthopedic Surgery Center

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 A leading Orthopedic Surgery Center has implemented OnPage Secured Priority Messaging for their staff and MD’S. The surgery center will use the OnPage app as well as web management console to speed up and improve efficiency of their communication system. The surgery center is skilled in the treatment of athletic related conditions, workplace injuries and all other problems of the musculoskeletal system.  As a surgery center, the immediacy of their communication is crucial. The surgery center needed a fast, immediate and secure way to send/receive and monitor their messages. With OnPage they were able to receive pages up to 400% FASTER than they had previously with traditional pagers. By using OnPage’s priority messaging app and secure web console, this surgery center was able to improve speed, accuracy and security of their messages. To read the entire Press Release Click Here. Please follow and like us: Read more »

Pagers Rapidly Becoming Extinct

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  According to a new study, 70% of Healthcare IT decision makers believe that “As smartphones become more prevalent, pagers will go the way of the dinosaur.” It comes as no surprise that pagers are perceived as an old, outdated technology.  Coined the “dinosaur” of paging, pagers have been around since 1958 when the first public pager was issued. The rise in technology since the 1950s, has allowed for an array of more sophisticated messaging tools.  As these new messaging tools have been made available, the use of pagers has been diminishing ever since. However with the rise of new technology, there are a growing number of concerns that come with it. Compliance guidelines such as HIPAA have become a main concern for Healthcare organizations. A staggering 95% say they worry over HIPAA compliance due to the new rise and use of smartphones in the workplace. Due to this growing […] Read more »

Leader In Specialty Coffee Turns To OnPage™ to Enhance Communication Reliability

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A leader in specialty coffee and coffee makers has recently turned to OnPage for their primary communication needs within their IT department. The well-known coffee company will use OnPage’s secure, fault-tolerant priority messaging application to enhance communication reliability and monitoring of their servers. The coffee company provides award-winning coffee and innovative brewing technology to a variety of restaurants and stores within the United States. Having relied on traditional pager technology in the past, they experienced poor pager coverage and missed messages due to their mountainous surroundings.  After deploying the OnPage application throughout the company, their IT department has entrusted OnPage as a disaster recovery solution for email and server monitoring. To read the entire Press Release Click Here. Please follow and like us: Read more »

OnPage Revolutionizes Enterprise Messaging Management with New, Beyond-State-of-the-Art Web Console

To view the entire Press Release click here.   Onset Technology unveils a new OnPage Web-based Management Console with enhanced features and unprecedented reliability for secure mobile priority messaging Waltham, MA (PRWEB) September 10, 2012 Onset Technology, the leader in secure mobile communication, released today a significant update to its OnPage server software and Web-based Management Console that will revolutionize the way pager and priority communications are executed and managed. OnPage is a secure two way pager and priority messaging application for iPhone®, iPad, iPod touch, BlackBerry and Android with global service coverage using WiFi or Cell service. The message sent via the OnPage service arrives to the smartphone as a prominent page with continuous alert until acknowledged. The sender is kept abreast of the status of the message and is automatically notified when the message is received and when it is actually read. Additionally, the OnPage service is encrypted, redundant […] Read more »

Missing CRITICAL Alerts Has Consequences

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Critical Alerts need to be acknowledged. As an IT professional you have the responsibility to make sure that CRITICAL alerts are acknowledged immediately and not lost among the flood of email and SMS messages. Other IT professionals like yourself may be checking every single email and SMS in order to make sure no CRITICAL alerts are missed.  Alerts should be elevated or separated from regular day to day messaging into a dedicated inbox with a continuous alert for each message arrival. Missing a CRITICAL alert has consequences  such as: X   Server downtime X   Company downtime X   Revenue loss X   Reputation damage X   Potential customer defections. OnPage understands the need to prioritize your CRITICAL alerts so that you don’t have to continuously check your phone for messages.  OnPage sends the alert to your smartphone immediately and persistently until the alert has been acknowledged with a time stamped audit trail.  Join other IT professionals who chose OnPage to deliver […] Read more »

OnPage Priority Messaging Celebrates First Year Anniversary

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OnPage Priority Messaging Celebrates its First Year Anniversary today, July 19, 2012.  Since its introduction of OnPage a year ago, OnPage has managed to release the application to all three major Smartphone platforms, including its latest release to the Android market in June 2012.  The integration onto all the major smartphone platforms has allowed  IT shops, hospitals, emergency services, media, and other organizations to consolidate all their communications onto one preferred device. In its first year alone,  OnPage has established itself as the premier pager replacement and  compliant messaging system that ensures immediate, secure and acknowledged delivery of high priority messages.  In addition, OnPage has also become an essential secure messaging application for over 1,000 organizations including healthcare, emergency services, information technology, financial institutions, EMS, and government agencies. OnPage’s growth has been driven by the ever-increasing need for secure communication that must reach its intended recipients under all circumstances, while providing an […] Read more »

OnPage Priority Messaging Celebrates First Year Anniversary

OnPage Priority Messaging Celebrates its first  year anniversary, achieving tremendous customer growth, new product releases, and continuing integration. Waltham, Massachusetts- July 19 2012 Onset Technology, the creator of OnPage announced today that its popular, secure priority messaging and pager app for iPhone, Blackberry and Android has completed a better-than-expected first year since its introduction in July of 2011. In its first year, OnPage has become an essential secure messaging application for over 1,000 organizations including healthcare, emergency services, information technology, financial institutions, EMS, and government agencies. OnPage’s growth has been driven by the ever-increasing need for secure communication that must reach its intended recipients under all circumstances, while providing an auditable communication trail to the sender. Since its introduction of OnPage a year ago, Onset has managed to release the application to all three major smartphone platforms, including its latest release to the Android market in June 2012. The integration onto all […] Read more »

OnPage Priority Messaging Is Less Dependent on RIM Push

WALTHAM, Mass. (PRWEB) July 11, 2012 Onset Technology, the creator of OnPage™, released today the latest version of its secure priority messaging and pager app for Blackberry, increasing reliability for its customers.  After a couple of push failures at Blackberry RIM back in February and April of 2012, OnPage decided to create a redundant solution that would decrease downtime and outages for its customers in the future. “RIM’s push services are generally very reliable” says Judit Sharon, CEO and President of Onset Technology. “However, we have to keep our customers’ best interest in mind as they rely on us to deliver their critical messages under any circumstances, including the rare occasion of an outage in the RIM Push. We explored a couple different ways of achieving message redundancy. However, being a HIPAA compliant service, the only viable option was to build a poller mechanism similar to our Android client” In […] Read more »

OnPage Priority Messaging Is Less Dependent on RIM Push

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OnPage is now less dependent on RIM to push notifications. OnPage’s new update for Blackberry OS ensures that users will get their messages even when the RIM Push service is down by utilizing new client poller mechanism. After a couple of push failures at Blackberry RIM back in February and April of 2012, OnPage decided to create a redundant solution that would decrease downtime and outages for its customers in the future. “RIM’s push services are generally very reliable” says Judit Sharon, CEO and President of Onset Technology. “However, we have to keep our customers’ best interest in mind as they rely on us to deliver their critical messages under any circumstances, including the rare occasion of an outage in the RIM Push. We explored a couple different ways of achieving message redundancy. However, being a HIPAA compliant service, the only viable option was to build a poller mechanism similar […] Read more »

OnPage Now Available for Android Devices Through Google Play!

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   OnPage is pleased to announce its bringing of the mobile pager application to the Android market!   The application is now available for all Android devices through Google Play.   Android users who can’t afford to ever miss an urgent message can now download OnPage from Google Play or from our site, and sign up for the service within a few minutes.   Once installed, OnPage transforms an Android smartphone into a secure messaging system that ensures urgent messages always get through, and confirms that they are read. OnPage now fully supports all of the major smartphone platforms.   IT shops, hospitals, emergency services, media, and other organizations can consolidate all communications in a single Android, iPhone or Blackberry device. Users will be confident that their priority and mission-critical messaging will be transmitted using SSL encryption. Messages will be received, and most importantly, they will be read.   To read […] Read more »

Text Messaging for Physicians Deemed “Unacceptable” by JCAHO

Text Messaging is not HIPAA Compliant

Since the early 2000s, text messaging has been a mainstream communication.  Primarily used for its ease of convenience and efficiency, text messaging has branched out from being a personal form of communication to an enterprise wide form of communication.  Lately for businesses, the use of text messaging has come under scrutiny due to policies and regulations that it does not adhere to. The healthcare industry is currently aware of this scrutiny as it has been brought up by JCAHO (Joint Commission on Accreditation of Healthcare Organizations.) JCAHO recently weighed in on the issue of physician and licensed independent practitioners using text messages to transmit orders for patients, hospitals or any other healthcare setting.  JCAHO stated that the use of text messaging in healthcare environments is unacceptable due to its violations of the HIPAA Security and Privacy regulations that every healthcare professional is expected to adhere to. These strict HIPAA guidelines include […] Read more »

Local Hospitals & Public Safety Feeling the Squeeze of FCC Narrow Banding Mandate

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On January 1, 2013, all paging equipment (including pagers, transmitters etc) must move to a 12.5 KHz narrowband channel or to a technology that achieves equivalent efficiency.   Talk is Cheap The FCC has been talking about Narrow Banding for quite a while, since 1995 in fact, when the first narrow banding rules were adopted.  In 2004 the FCC announced the deadline of January 1, 2013 as the drop dead date for all Public Safety and Industrial/Business licensees to move their communications from the 25 kHz (wideband) radio frequency to the 12.5 kHz (narrowband) channel bandwidth or a technology that achieves equivalent efficiency. With the January 1, 2013 deadline fast approaching many organizations are in a tail spin over finding funds and/or new technology to comply with the Mandate, especially those who chose to delay system updates.  Public Safety, businesses, and hospitals are especially feeling the pressure. Many are scrambling […] Read more »

Why is Pager Coverage Vanishing in the State of Illinois?

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  It’s a small pager world and it keeps getting smaller. Recently, the Illinois Department of Central Management Services BCCS (Bureau of Communication and Computer Services) in their Telecommunications Bulletin, announced the decommissioning of telecommunication towers which provided pager services for six of their local cities and towns.  The Bulletin also reported that another four cities may also be out of service in coming months. This news follows two previous pager service discontinuation bulletins in August Bulletin and October Bulletin of last year for yet two other Illinois cities. The trend is serious news for the state, which anticipates the decommissioning trend to continue. So what is causing the paging service providers to terminate such critical messaging coverage to area cities?  The answer may just come down to dollars and cents. It’s no secret that the traditional paging industry is currently facing some serious challenges. The original telephone based pager […] Read more »

New OnPage™ Feature: Web Console for Paging Management

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Managing the paging communications function for large organizations like healthcare clinics or hospitals can be tricky. There may be tens, if not hundreds and sometimes thousands of contacts to manage, notify and track. It’s a challenge for any organization. Introducing the OnPage Web Management Console As part of our ongoing development specifically geared toward the enterprise level customers, OnPage has just released a new feature to help multi-account clients better manage their pager and priority communications. It is the OnPage web management console. The OnPage web management console continues our efforts to make sending and receiving pages and priority messages as flexible as possible. OnPage users can now send messages directly from a customized web console, in addition to the previously available methods of email, phone, and through the application itself. How to Add the Web Management Console OnPage customers that want to manage the pager notifications can simply add […] Read more »

The Federal SERVE Act Could Rescue Volunteer Fire Fighters and Other First Responders

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  Thousands of volunteers Firefighters and other first responders may finally be getting compensation for their selfless and heroic efforts. On July 11, 2011 New York Congressman Maurice Hinchey introduced the Supporting Emergency Responders Volunteer Efforts (SERVE) Act. According to New York’s WBNG News, “The SERVE Act would provide volunteer firefighters and emergency service personnel with a $1,000 annual tax credit. The brave volunteers who risk their own lives to save the lives of others deserve our support. In short, the SERVE Act says thank you.” Volunteers often incur personal expenses in order to be a part of their community’s first responder teams. It’s not uncommon that they pay for their own pager service and pager hardware to be ‘on call’ when disaster strikes.  As Fire Chief Bob Franklin of Arkansas Northeast Saline County Volunteer Fire and Rescue told Today’s KTHV “They are there in a minute’s notice. Everyone wears […] Read more »

Pitch Your Pager Device for a Smartphone

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  Do you still use a pager? If you answered yes, you’re not alone.  Many hospital, healthcare and emergency response workers still own and use pagers as part of their daily operations. Pagers widespread but falling out of favor Hospitals routinely use pagers to alert physicians, respiratory therapists, and other important staff regarding when and where they’re needed in the hospital. Firefighters too, especially volunteer staff, regularly employ pagers to receive priority messages so they can respond to calls in their local communities. Although still widespread, not every one is happy about still having to use pagers. Many users often cite serious concerns such as limited functionality, poor coverage, aging infrastructure and a dwindling number of options when it comes to pager service providers.  They feel trapped into using obsolete pager technology when their own personal devices offer far superior service. Smartphones begin replacing pagers The need for priority messaging […] Read more »

OnPage™ Officially Launches iPhone, iPad and BlackBerry Smartphone Pager App

OnPage Pager Application Release

  It’s here! It’s here! The official release of OnPage is here, and we’re eager to tell you about it! Download the app for  FREE now at either the Apple App Store or BlackBerry App World and use it FREE for a 30 day trial. As many of you know, OnPage, our smartphone pager application has been in Beta version since our launch just a few short months ago in April, 2011.  Since our initial application launch, we’ve had incredible success. Thousands of Beta users downloaded and used OnPage for free and have been giving us some great feedback on how to improve our iPhone®, iPad®, and BlackBerry® pager application. Maybe you’re one of our many Beta subscribers who helped us by sharing your experience and opinions. If so, we heard you, we thank you and to show our appreciation, we’ve incorporated the best of those suggestions into our official […] Read more »

Paging Customer Service. Hello? Hello?

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It’s tough being a pager customer today. Once admired by those around them as well-connected leaders of instant communication, pager users now experience reduced or inadequate pager coverage, suffer the frustration of poor customer service, and must endure the harsh jokes about dated technology. Although we can’t do anything about the bad jokes, we can address the issues of reliable coverage, responsible customer service, and new pager technology. Let’s start by admitting one key fact that most pager companies have forgotten. Priority messaging is as critical to business today as it was 20 years ago. Sure the tools are changing but priority messaging remains a critical part of many businesses and organizations. Pager Coverage Pager customers consider coverage a big, and I do mean huge concern. It’s a main reason they have a pager in the first place. They rely on being accessible and run the risk of losing customers […] Read more »

OnPage™ Adds Redundancy and Reliability to Our Own Private Cloud

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    We’ve been hearing a lot about ‘the cloud’ lately. Maybe you have too. It’s a new way of harnessing the power and scalability of large computing resources and it is becoming a more integrated and efficient way of ensuring highly dependable, redundant, and secure software as a service (SAAS) performance. Steve Jobs at Apple’s recent WWDC2011 talked a lot about his cloud; how it will make everyone’s life easier because “it just works”.  As an SAAS smartphone priority messaging and pager application, we agree. We’re all about ‘making it work’ for our customers. That’s why having a private, secure cloud architecture has been part of our plan from the start. The exciting news is that the scheduled completion of our private, secure, and redundant cloud computing infrastructure is finally here.  On June 19th and again on 29th, our technical team was busy upgrading, testing, and enhancing our software, […] Read more »

Healthcare May be Broken But Healthcare IT is Alive and Well

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  “Healthcare in America is broken”. At least that’s what many politicians tell us, but when it comes to healthcare IT, well that doesn’t appear to be broken at all. As a developer of replacement technology for paging communication systems, OnPage sees healthcare IT as a self-healing system with high-technology entrepreneurs, cracker-jack software developers and visionary investors pioneering the next wave of healthcare advancements. According to a new study by RNCOS and reported in a blog post by MobileStorm, Healthcare IT spending will reach $40 billion dollars by the end of 2011. In fact, it’s growing at an astounding annual rate of 24%. Those numbers are nothing to sneeze at (pun intended). They’re impressive for any industry. Healthcare workers too, are eager to incorporate new technology into their daily work routines to improve provider-to-patient as well as internal provider communications, facility efficiency, and overall care given to the patients. Estimates […] Read more »

Dialing a Letter (alpha character) on a BlackBerry® Key Pad.

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Have you ever tried dialing an OnPageID number that included alpha characters on your BlackBerry® device? It could be something simple like [email protected] Did you get a little frustrated that you didn’t know how to dial the alpha characters? Well, you’re not alone, but there is a quick and simple solution. We love BlackBerry® devices and they have some incredible features and capabilities, but the issue of dialing alpha characters from the keypad is one that derails lots of folks.  The good news is that once you know how, you’ll remember it forever. So, let’s take our example [email protected] As you’re first looking at the keypad you don’t see any letters to select. But, if you hold down the “Alt” key you’ll be able to find the alpha character equivalent right there on the keypad. Super simple right? Now you’ll be able to hunt and peck your way to all […] Read more »

New Smartphone App for Paging & Priority Mobile Messaging

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OnPage™, a first-of-a-kind, hosted global paging & priority messaging service is now available for iPhone® iPad® and Blackberry® Smartphones. OnPage is the next generation of paging technology, blending the ease of use and high functionality of Smartphones with the reliability of a hosted paging service. It makes traditional paging devices obsolete and replaces aging pager devices while adding powerful capabilities like delivery and read notifications as well as reply functions. Please follow and like us: Read more »