Case Study: Residency Program Critical Communication
Case Study: Residency Program Critical Communication
A respected medical school’s residency program looked for an alert management solution that was HIPAA compliant and secure. The hospital was unwilling to forgo availability and accountability. They looked at non-digital paging systems that the local police department used however those pagers just paged and did not have any additional features.
OnPage quickly resolved the hospital’s issues with poor paging coverage, HIPAA compliance and messaging accountability.
The hospital experienced:
> Resident accountability via an audit trail
> Solid coverage without gaps, no matter where the residents were located
> Easy to deploy software-as-a-service with virtually no learning curve
> On-call scheduler with escalation and failover
OnPage is perfect for
Doctors and small practices
OnPage’s HIPAA compliant messaging and alerting service are the perfect alternative to antiquated pagers. Communicate in a secure environment and include images and voice attachments to your text message.
Hospitals
Drive up revenue through efficiency and get rid of outdated technology. OnPage provides an enterprise solution that encompasses, on-call scheduling for doctors, pager functionality and internal communication for healthcare personnel.
Healthcare IT
Healthcare institutions can not afford downtime. OnPage equips IT personnel with faster incident resolution through critical, persistent alerting. OnPage’s escalation policy and scheduler make it easy to organize shifts.
OnPage Features
HIPAA Compliant
OnPage follows the Security Rule which require HIPAA covered entities to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting e-PHI.
Continuous Messaging
OnPage alerts grab your attention immediately (even if you’re sleeping). Our persistent alerting will push to your phone for up to 8 hours.
Eliminate Multiple Devices
OnPage eliminates the need to carry two devices. Send and receive encrypted messages right from your smartphone.
Attachments
Add images and voice attachments to your text messages to convey more information, allowing for more informed decisions.
Global Coverage
OnPage is available wherever you have cellular or Wi-Fi coverage anywhere around the world.
Remote Wipeablity
Wipe registered devices remotely with OnPage’s Enterprise Control System.
Audit Trails
Complete audit trails to monitor both the receipt and response for each message.
Pager Off Capability
Mute OnPage when you are off duty and do not want to receive alerts.
Immediate Activation
Start using OnPage in minutes. Simply download and register to begin sending and receiving critical time-sensitive messages.
