Alerts are never missed

 

Alerts Are Never Missed

With software release version 7.4, OnPage is now one of the very few incident alerting services to override the mute switch on iOS and Android. OnPage’s latest software release ensures high-priority alerts are always heard regardless of the user’s mobile volume configurations or system settings.

Resilient Infrastructure

At OnPage, we understand that resilience is paramount for any solution provider, especially when dealing with critical communications and alerting. Our data center is designed with state-of-the-art features and compliance standards to ensure uninterrupted service and security, and includes:

  • HITRUST CSF, PCI DDS-compliant data center site
  • 4-zone security access, biometric scanners, and 24/7 monitored security cameras and on-site security team.
  • N+1 cooling redundancy
  • 3.3 MW critical load UPS capacity; N+1 UPS redundancy
  • Annual, independent audits for SOC 1 Tier Type II, SOC 2 Type II, SOC 3; NIST 800-53; ITAR: SSAE 18

 

 

Resilient Infrastructure

OnPage is Dependable and Secure

Dependable and Secure

OnPage sends messages through the data channel and over Wi-Fi networks. OnPage is SAS 70 certified and is hosted in a SSAE 16-compliant facility. We ensure all of your critical messages are delivered and backed up. OnPage maintains full HIPAA compliance and encrypts every message.

 

Stress-Tested Software

OnPage’s dedicated Software Development team continuously stress tests the OnPage system and mobile application to ensure its 99.99 percent reliability. The OnPage incident alerting solution is also evaluated for its robustness and availability. We ensure OnPage is always up and running so response teams never miss a critical alert!

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Alert Escalation Path

Real-Time Audit Trails

Knowing when the message is received is vital. OnPage’s audit trails allow you to track messages with SENT, DELIVERED and READ receipts. We ensure quick responses to let the team know you received the message and are taking immediate action.

 

Persistent Incident Resolution

You are prone to missing alerts if you use SMS or standard email for critical alerts. Your team needs to have a unique and persistent alerting tool that immediately grabs their attention. OnPage delivers powerful messaging that gives users all the information they need to respond to the incident faster due to clear communication.

Persistent alerting

Continuous Industry Success

OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!

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