Are you prepared for an IT Outage? In the past 4 weeks, the southern United States has experienced significant damage from the ravages of hurricane Harvey and Irma. These natural disasters are freakish and unexpected but unfortunately they are not uncommon. Even at less intensity such as a tropical storm, the results can take the … Continued
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How to modernize SLAs and ITOps “Tell me how you will measure me and I will tell you how I will behave.” Dr. Eliyahu Goldrat – The Goal Digital transformation will come from increased investments in technology. But, at the same time, it will also come from increased scrutiny and commitment to quality of the … Continued
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SaaS for MSPs SaaS for MSPs? Oftentimes, SaaS and MSPs are presented as competing solutions. Should an end user adopt a solution where they implement and manage multiple cloud-based softwares on their own? Should the company hire an MSP to manage their multiple SaaS deployments to maintain updates and integrations? In reality though, SaaS management … Continued
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DevOpsDays Boston 2017 Conference Highlights how Devops Matures OnPage is proud to be a Gold Sponsor at DevOps Days Boston 2017 taking place at the Cyclorama on September 18th and 19th. If you’re attending, please stop by booth 11 and get one of our cool give aways and enter to win one of the many prizes we’re … Continued
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ITSM Modernization IT teams define success as solving problems quickly. To enable ITSM modernization we have to think of adopting the tools and methods that will enable resolution of ITSM issues more quickly. To be clear, modernization does not mean stepping away from SLAs or DevOps. Instead, modernization means bringing on automation of key IT … Continued
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Voted Top Healthcare Messaging App! Medical Technology Schools lists OnPage as one of the 10 most useful clinical communication apps. According to the article, OnPage: Combines the function of a phone and messaging service with HIPAA-compliant security for a fantastic communication model in any healthcare setting. Healthcare is increasingly realizing the penalties it pays by … Continued
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Given the frequency with which IT discusses DevOps trends and developments, one could believe that the community has universally adopted its tenets and lessons. However, recent studies show that less than 5% of teams have adopted the precepts of DevOps exclusively and just over 50% said a quarter to half of their development groups have … Continued
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What is HIPAA secure messaging? A definition. HIPAA secure messaging means that the exchange of patient information – often referred to as protected health information (PHI) – between physicians, nurses and hospital employees is exchanged via a secure and encrypted platform which adheres to the mandates of Health Insurance Portability and Accountability Act (HIPAA) regulations. … Continued
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What is OnPage 2.0? Over the past few months we have been meticulously adding to our core functionality. While we are always updating our code to improve our customers’ experience, these most recent updates are almost transformational. We have now developed what we affectionately call OnPage 2.0 OnPage 2.0 represents the updated technology and functionality … Continued
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According to a 2017 study, 55% of organizations are looking to improve the accuracy, timeliness and relevance of IT alerting, notification and IT operations management. Alerting is a key component of IT operations management and readiness. Second only to cloud, IT monitoring and IT alerting are believed to be the most important monetary investment for … Continued
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