ConnectWise Manage users now now have control over SLAs directly from their mobile device OnPage, the industry’s leading mobile critical messaging and Incident Alert Management System, today announces its enhanced integration with ConnectWise Manage. ConnectWise Manage is the ticketing solution used by 2 out of every 3 incident responders to manage their customers’ critical events. With … Continued
How secure messaging and telemedicine work better together One of the technologies often overlooked in the exploration of how to improve telemedicine delivery is the provision of smartphone messaging. As one study out of Stanford Hospital noted, “the smartphone is one of the fastest growing sectors in the technology industry, and its impact in medicine … Continued
When we started OnPage in July 2011, we had the simple idea of bringing a smartphone-based critical alerting platform to healthcare. Until then, healthcare had relied on pagers for their alerting needs. But we realized pagers were a dying breed and we had the technology that could put the final nail in the pager … Continued
Healthcare and IT professionals can now improve work flow through intelligent reporting OnPage announces the addition of the OnPage Intelligent Reporting Engine. Managers and on-call professionals will now be able to see their teams through the lens of data visualizations and data summaries. With access to this information, users will gain insights into employee workloads, … Continued
Here’s what you should ask your IT Alerting Vendor Many IT teams start out with a focus on building out monitoring through Nagios, Splunk, BigPanda or one of many other monitoring tools. However, they soon realize that the key to fighting expensive downtime doesn’t start and end with good monitoring. Teams also need a strong … Continued
What is a HIPAA compliant texting app? A HIPAA-compliant texting app is an application that physicians, nurses and hospital employees use to exchange the personal health information (PHI) of patients who are being treated by the facility or clinic. A HIPAA compliant texting app must be employed when healthcare employees send messages that contain identifying patient … Continued
OnPage provides university secure messaging What do UVA, Yale, Ohio State, Tufts and Georgia State have in common? In addition to being some of the finest institutions in the country, these universities are also just a few of the many academic institutions that use OnPage for their university secure messaging and critical alerting needs. Many of … Continued
Mobile devices offer clinicians the opportunity to easily engage with patients, coordinate care and ultimately save money, time and improve the quality of healthcare services. At the same time, as mobile devices are increasingly used by healthcare workers (80% use by doctors and 70% use by nurses), they are also becoming an increasing vector for cybersecurity … Continued
When a critical outage occurs, DevOps teams automatically know to contact the relevant programmers or ITOps or SecOps teams for help in resolving the problem and managing the incident. But what about everybody else? Don’t they matter, too? What about the marketing and sales and executive teams? Don’t they deserve to know? The goal of … Continued
It took several years after the passage of HIPAA for institutions to realize that the exchange of PHI through devices like pagers represents a HIPAA violation like any other unsecure exchange. Healthcare now realizes that pagers not only put institutions in the position of potentially violating HIPAA statutes, pagers also: impede effective communications lengthen hospital … Continued
