It took several years after the passage of HIPAA for institutions to realize that the exchange of PHI through devices like pagers represents a HIPAA violation like any other unsecure exchange. Healthcare now realizes that pagers not only put institutions in the position of potentially violating HIPAA statutes, pagers also: impede effective communications lengthen hospital … Continued
read moreHow MSPs can help clients manage  security as a service On May 12th, an unknown hostile actor wreaked havoc on the British government’s National Health Service, FedEx, Telefonica and Deutsche Bahn with its WannaCry worm. While the attack was eventually disarmed, it was not before it crippled institutions in Europe and Asia. The scary part … Continued
read moreSmartphones are essential to effective and secure messaging for nurses in a hospital setting. While both doctors and nurses typically have access to a smartphone, doctors and nurses differ significantly in their use of the device. In part, this is because nurses have long been seen as an under-appreciated market for mobile health technology and one … Continued
read more
Crises communications for the cybersecurity age Preparing for a cyberattack has unfortunately become the sort of eventuality every CISO and IT need to recognize. While it is not something anyone wants to do, it is becoming necessary because it is no longer “if” your system will suffer an attack, but “when.” But imagine if IT … Continued
read more
Since 2008, the data gathered from Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) has enabled hospital facilities to have a standard set of measures for reporting the overall level of patient satisfaction. The importance of tracking and understanding patient satisfaction should not be minimized as it is highly correlated with desired outcomes such … Continued
read more
HCIC fails to ensure persistent communications According to a report in Healthcare Informatics, the biggest concern facing CIOs is their data being compromised. In the wake of the WannaCry worm, this is hardly surprising. When the WannaCry worm hit the UK’s national health service, many of the country’s hospitals were unable to perform routine visits … Continued
read more
Almost half of all technology professionals experience on-call as an integral part of their job. The typical IT on-call schedule often spells a 2 am wake up call that ends in a false alarms or for an issue the engineer can do little about. The results of these sorts of sleep interruptions and tensions inevitably lead … Continued
read more
Which secure texting solutions questions should you ask? A report from 2016 noted that as many as 90 percent of hospitals still use pagers. The reasons for continued use of pagers vary from hospital to hospital yet they boil down to the following three points: Cost – alternative technologies would be expensive Technology changes – … Continued
read more
By the year 2020, there will be over 50 billion devices connected to the internet on this planet. Devices ranging from healthcare to manufacturing will become obsolete if they cannot connect to other platforms in the field. Yet how can companies who desire to be part of the IoT revolution jump onto the connected bandwagon … Continued
read more
MSP’s Guide To Happy Customers An MSPs’ ability to work effectively at their job depends on their technical expertise. However, their ability to ensure customer satisfaction is what will maintain current clients and win over future ones. Clearly, a successful MSP is more than just technical expertise. So, given this reality, MSPs need to be … Continued
read more