Rethinking IT Management – Introduction We live in a time where immediate communication of critical incidents is vital for maintaining continuous service availability. As companies strive to enhance their IT service management practices, many integrate technologies like Interactive Voice Response (IVR) into their service delivery frameworks. However, this approach may not always be the most … Continued
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As OnPage continues to expand its suite of out-of-the-box integrations with popular tools, we are excited to announce the addition of another highly requested application to our arsenal **drumrolls please** Microsoft Teams. This new integration follows our successful launch of OnPage-Slack integration and meets the needs of many eager customers. In this blog post, we … Continued
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Setting the stage for a helpdesk support Managed Service Providers (MSPs) are the backbone for many businesses, ensuring that IT systems run smoothly and efficiently. They offer a cost-effective alternative to building an in-house tech team, often allowing companies to leverage cutting edge expertise without the significant expense and responsibility associated with expanding headcount. The … Continued
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Welcome to the latest OnPage phone app update! Our dedication to enhancing our product and streamlining customer workflows remains unwavering. In our continuous quest for improvement, we’re thrilled to unveil the latest enhancements to our application. We’ve listened intently to your feedback and are excited to announce a significant modernization of our phone application, showing … Continued
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EHR Secure Chats – Yay or Nay Electronic Health Records (EHRs) have evolved from mere repositories of patient data to indispensable tools at the forefront of patient care. They serve as the single source of truth across the patient care continuum, empowering care teams to make informed clinical decisions. Effective implementation of these systems leads … Continued
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Introduction: The Healthcare Information and Management Systems Society (HIMSS) conference serves as a beacon for the healthcare industry, showcasing the latest innovations and trends that shape the future of healthcare. In 2024, HIMSS once again brought together industry leaders, innovators, and stakeholders to explore the transformative potential of technology in healthcare. In this blog, … Continued
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What Is Application Migration? Application migration is the process of moving an application from one environment to another. For example, you may choose to migrate an application from an on-premises enterprise server to a cloud provider’s environment, or from one cloud environment to another. The aim is typically to improve the flexibility, scalability, and cost-effectiveness … Continued
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The Pager Predicament Recently, I stumbled upon an eye-opening NPR podcast that delved into the lingering use of pagers in healthcare—a seemingly outdated technology that continues to drive communication in hospitals. As I listened through the debate around its persistence, discussing challenges and unexpected benefits, it prompted reflections on facilitating a seamless shift to secure … Continued
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What is LLM Large Language Models (LLMs) are advanced artificial intelligence models designed to comprehend and generate human-like language. With millions or even billions of parameters, these models, like GPT-3, excel in natural language processing, understanding context, and generating coherent and contextually relevant text across various applications. What is LLM Observability and Monitoring? LLM observability … Continued
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What Are AWS Databases? Amazon Web Services (AWS) provides a range of managed database services that provide multiple database technologies to handle various use cases. They are designed to free businesses from tasks like database administration, maintenance, upgrades, and backup. AWS databases come in several types to cater to different business needs. These include relational … Continued
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