Imagine you’re working on a hospital floor when suddenly a patient’s condition starts to deteriorate. What happens next can mean the difference between life and death. That’s where a Rapid Response Team (RRT) steps in: a specially trained group of healthcare professionals who respond quickly to patients showing early signs of crisis to prevent emergencies … Continued
read more
At HIMSS this year, in between flashy AI demos and interoperability debates, I kept hearing the same concern from hospital leaders across the UAE, Saudi Arabia, and Israel: “We’re still using WhatsApp for clinical messaging—but it’s starting to feel risky.” Some shared stories of messages getting missed. Others brought up concerns around data privacy and … Continued
read more
What are the best Kubernetes monitoring tools in 2025? And how can you ensure alerts actually drive action when something goes wrong? Kubernetes monitoring is critical for keeping your containerized applications healthy, but alerting is often overlooked. This blog compares popular tools like Prometheus and Datadog and explains why intelligent alerting solutions like OnPage are … Continued
read more
Each year, Gartner’s Hype Cycle provides a powerful lens through which to view the evolving landscape of healthcare technology. The 2025 Gartner® Hype Cycle™ for Digital Care Delivery is no exception, spotlighting innovations that promise to transform clinical care and address some of healthcare’s most pressing challenges, from clinician burnout to workforce shortages and escalating costs. … Continued
read more
A calmer way to respond quickly, without the shock. I’m really excited to share a new feature that’s been close to our hearts (and ears 😉): Gentle High Priority Alerts. This one’s for everyone who’s ever been jolted out of sleep, or even deep focus, by a high-priority notification/”page” that felt more like an alarm … Continued
read more
If you’ve been using Grafana OnCall OSS for incident management, you may have already heard the news—it’s now in maintenance mode and will be archived within one year. Grafana Labs recently announced that Grafana OnCall OSS is now in maintenance mode and will be archived in 2026. This means no new features, limited updates, and … Continued
read more
We’re excited to announce the launch of our bi-directional integration between OnPage and Jira! This integration is designed to bridge the gap between ticket creation and incident response, ensuring that IT, DevOps and other tech teams who rely on Jira to manage their incidents can automatically identify and engage the right on-call staff—ensuring critical incidents … Continued
read more
HIMSS 2025 is in the books, and after days of conversations, sessions, and navigating the Vegas maze of healthcare tech, a few key themes really stood out—especially around clinical communication. The Conversations That Stuck with Me One of the most interesting (and honestly, concerning) conversations I had at the booth was about how healthcare teams … Continued
read more
Electronic Health Records (EHRs) like Epic are undoubtedly pivotal to modern healthcare. With their intuitive interfaces and deeply integrated clinical decision support systems, Epic has become a cornerstone in patient care. But when it comes to communication, particularly for urgent and critical workflows, Epic Secure Chat often leaves healthcare providers searching for alternatives. At OnPage, … Continued
read more
We’re thrilled to introduce Personal Message Notes, a new feature designed to enhance the way you document and manage critical communications. With this feature, users can now add private annotations to messages—offering space to add context, follow-up actions, and reminders that are visible only to the user and system administrators. What’s New: Personal Message Notes … Continued
read more