Facility managers, including service technicians, are expected to operate their facilities safely to meet the expectations of customers. They focus on the smooth functioning and maintenance of many components that fall within the scope of their facility. Typical components include roads, pavements, HVAC and plumbing systems. As a facility manager, staying on top of these … Continued
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Single sign-on (SSO) services provide a unified view into applications, logins and devices through a secure identity cloud. SSO allows users to access SaaS-based applications through one simple login process. We, at OnPage, are excited to announce that we’ve extended our integration catalog to include SSO services like Okta and OneLogin. Through a single sign-on … Continued
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In a network operations center (NOC), alerts originating from hundreds of servers, application monitoring systems, emails and ticketing services compete to catch a NOC analyst’s attention.  NOCs face many challenges in parsing through alerts to identify actionable notifications and mobilize the right response team into action. In this post, we’ll explore how to empower NOCs … Continued
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Gartner’s latest “Quick Answer” report discusses how clinical communication and collaboration (CC&C) systems can enhance pandemic-related provider and patient engagement. Modern healthcare delivery organizations (HDO) invest in CC&C solutions to simplify communication among care teams consisting of physicians, nurses and critical support personnel. The OnPage team is pleased to be recognized as a vendor in … Continued
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Cutting-edge messaging systems simplify communication and collaboration for organizations with complex communication needs. These systems are equipped with secure mobile messaging and a full suite of automation capabilities that can route notifications and voice calls across on-call teams. These platforms simplify on-call management through digital on-call schedules and escalation policies. TANews is a fast-growing, global … Continued
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In a SOC (security operations center), alerts originating from hundreds of systems compete to get attention. What ensues is a security analyst’s battle to beat alert fatigue while effectively defending their organization from cybersecurity threats. Alert fatigue is a major challenge faced by security operations center (SOC) teams. The stakes are even higher since they … Continued
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We’re excited to present a feature update to the OnPage platform. The new update will bring more flexibility and resiliency to a team’s on-call management workflow. With the new scheduling capabilities, OnPage system administrators can create exceptions to configured, recurring on-call schedules. Latest Advancement : Updated Schedule Exceptions In July 2020, we had released an … Continued
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The COVID pandemic has redefined the workplace and accelerated the process of digitization for many. Organizations are migrating to systems that are flexible, distributed and resilient.  Per Gartner, IT spending will reach $3.9 trillion worldwide in 2021. IT teams will be channeling investments into enterprise software as remote work becomes essential. Systems that support remote … Continued
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Unlike the previous year, more managed service providers (MSPs) are embracing digitalization in 2021. Many organizations have adopted a remote-first mentality and are investing in technologies that are strategically aligned with this new way of life. Despite the 3.2 percent decline in IT spending in 2020, Gartner projects that spending will surge and reach $3.9 … Continued
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As coronavirus (COVID-19) continues to spread and new virus strains emerge, the public is frantically looking for answers regarding the U.S. government’s vaccine distribution plan. A sound vaccine distribution plan is especially crucial in times like these. All U.S. states, stretching from both coasts, are experiencing a vast number of COVID-related deaths and hospitalizations. The … Continued
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