DevOps pipelines enable teams to implement continuous software development processes, often by using automation and collaboration tooling. The overall goal is to quickly release software products, updates, and fixes. To ensure a DevOps pipeline works well, teams add management and monitoring tooling to the pipeline. This includes incident alert management, which supports the team’s efforts … Continued
A security operations center (SOC) is the centralization of your security processes and tooling. It can enable you to monitor for, evaluate, and respond to incidents across your organization with increased efficiency and effectiveness. By centralizing your security efforts, you create greater visibility into your systems and can better analyze and detect threats. At the … Continued
New Jersey-based service provider Cognizant is the latest victim of the Maze ransomware attack. This is an unfortunate reality check, proving that hackers don’t stop their calculated, malicious activities for COVID-19. Accordingly, managed service providers (MSPs) are still largely vulnerable to these malicious crimes. This post provides insight into the latest Maze ransomware attack, followed … Continued
Coronavirus (COVID-19) is impacting the lives of essential workers, requiring them to put in more hours during these unprecedented times. A healthcare provider may have been out since the night before, working diligently to save patient lives. Others, including but not limited to, local restaurant owners, IT engineers and supermarket employees, continue to ensure … Continued
The COVID-19 crisis has proven to be a challenging time for IT support teams and managed service providers (MSPs). It hasn’t only left these organizations in a vulnerable position, but also in a state of uncertainty as to what may be in store for them. OnPage interacts with current and prospective clients ranging from large … Continued
As the outbreak of Coronavirus spreads rapidly, with new cases being confirmed in different parts of the globe, one can’t undermine the importance of rapid dissemination of information related to patient care. Rapid dissemination is especially crucial in unprecedented situations like this, where deadly viruses, such as Coronavirus (COVID-19), present themselves with symptoms similar to … Continued
At OnPage, we communicate and interact with legal practices, understanding how their needs are changing, while helping them transform their operations. Through these conversations, we learned that an increasing number of practices look to transition to 24×7 after-hour communications, allowing potential and existing clients to reach legal practitioners (i.e., lawyers) at any time. With 24×7 … Continued
There’s a solid rationale behind replacing antiquated technology, as they fail to keep pace with how the healthcare environment is evolving. One such invention is the good, old pager. Recently, the U.K.’s National Health Service Trust (NHS) was on the radar when the organization’s sensitive medical data was hacked by an individual in North London. … Continued
Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similarly, process efficiencies and productivity such as alert escalations are a reflection of the care team’s ability to communicate. When teams are on the same … Continued
Gartner’s Hype Cycle for Business Continuity and IT Performance Analysis are trusted reports, identifying solutions that enhance and solidify an organization’s business continuity. The OnPage team is pleased to announce that we’ve been included in two Gartner Hype Cycle reports, listing OnPage’s incident alert management solution as a trusted tool for today’s support teams. This … Continued
