Blog
AWS CloudWatch Notifications Are Now Loud and Clear
OnPage Integrates With AWS CloudWatch to Augment Cloud Monitoring With High-Priority Mobile Alerting WALTHAM, Mass., Oct. 21, 2020 — OnPage Corporation, a Boston-based IT alerting and pager replacement vendor, today announced its integration with AWS CloudWatch. The integration enables CloudWatch to trigger OnPage high-priority, mobile notifications, when it detects anomalous or critical cloud activities. CloudWatch notifications … Continued
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Critical Notification Platform Overrides Mute Switch on iOS
OnPage Incident Alert Management and Pager Replacement Overrides Silent Switch on iOS and Do Not Disturb Mode With Software Release Version 7.4 WALTHAM, Mass., May 27, 2020 — OnPage Corporation, a Boston-based incident alert management and pager replacement vendor, today released software version 7.4, enabling OnPage high-priority, critical alerts to override the silent switch … Continued
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OnPage Enhances Secure Collaboration Capabilities on its iOS App and the Apple Watch
Incident Alert Management Leader Introduces New iOS Features for IT and Healthcare Users WALTHAM, Mass., May 1, 2019 — OnPage Corporation, a leading incident alert management platform company, today announced the addition of three new features to its iOS offerings. These features are designed to help IT and healthcare professionals communicate efficiently, quickly and … Continued
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3 Ways How Live Call Routing Increases Care Team Efficiency
Hospitals require a solution to streamline after-hours communication between patients and medical professionals. Exceptional after-hours care helps enhance the patient experience in critical situations. In this blog, we’ll discuss the importance of dedicated lines and after-hour live calls. What Is Live Call Routing? Live call routing is an efficient and automated way to enhance after-hours … Continued
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Zen Your Life With IT Event Noise Reduction
IT incident responders have been inundated with alerts since the start of the COVID-19 pandemic. These engineers must dig through their messages to collect and respond to real alerts for real critical events. This process wastes time and prolongs incident response. The objective is to focus on IT event noise reduction to recognize and resolve … Continued
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Infrastructure Monitoring With Amazon CloudWatch and OnPage Integration
Digitalization of business has transformed the world and its industries. Software that upkeep digital initiatives are no longer categorized as a support function. Rather, they are integral to every business process. Modern organizations require infrastructure monitoring tools to detect anomalies and alerting systems to automate remediation processes. Today, Amazon CloudWatch is widely used to detect … Continued
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Disaster Recovery Planning for MSPs
In the past few months, the southern United States has experienced significant damage from the ravages of hurricanes Harvey and Irma. These natural disasters are freakish and unexpected but unfortunately they are not uncommon. Even at a lesser degree of intensity such as a tropical storm, the results can take the form of significant damages … Continued
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Introducing New Technology to Skeptical Care Providers
In the following years, U.S. industries are poised to experience a changing of the guard. The majority of baby boomers will retire in the next decade. Their roles will be taken over by millennials (Generation Y), a digitally native generation that is familiar with modern technology. Generation Y must develop empathy and prepare for the … Continued
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Incident Management Process: 5 Steps to Effective Resolution
An incident management process is a set of procedures and actions taken to respond to and resolve critical incidents: how incidents are detected and communicated, who is responsible, what tools are used, and what steps are taken to resolve the incident. Incident management processes are used across many industries, and incidents can include anything from … Continued
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Effective Communication Between Healthcare Professionals – Best Practices
Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients. This article examines the impact of technology on effective communication between healthcare professionals, and how … Continued
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