Blog
What’s New: Annotate Messages for additional context
We’re thrilled to introduce Personal Message Notes, a new feature designed to enhance the way you document and manage critical communications. With this feature, users can now add private annotations to messages—offering space to add context, follow-up actions, and reminders that are visible only to the user and system administrators. What’s New: Personal Message Notes … Continued
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What’s New: Supercharge workflows with Message Templates
We’re excited to introduce Message Templates, a powerful new feature designed to streamline communication and ensure consistency across teams. With pre-configured templates curated by Enterprise Administrators, OnPage phone app users can now send standardized messages with just a few taps—saving valuable time and reducing the risk of miscommunication in critical situations. What’s New: Pre-Configured Message … Continued
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What’s New: OnPage Unveils Multiple Account Login
We’re thrilled to announce the launch of OnPage’s new Multiple Account Login feature. Designed to simplify critical communication workflows and safeguard data security for users working across multiple organizations, this functionality allows them to switch effortlessly between OnPage accounts without the need for repeated logins. Each OnPage account remains securely independent, ensuring that communication is … Continued
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Home Call Survival Guide
Whether it’s your first or hundredth home call shift, preparing yourself both physically and mentally is crucial. These shifts can be unpredictable, demanding, and emotionally taxing, making it essential to prioritize your well being while maintaining your readiness to provide the best possible patient care. By adopting effective time management, organization, and healthy strategies, you … Continued
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OnPage’s Strategic Edge Earns Coveted ‘Challenger’ Spot in 2024 Gartner MQ for Clinical Communication & Collaboration
Gartner’s Magic Quadrant for CC&C recognized OnPage for its practical, purpose-built solutions that streamline critical communication and improve patient care WALTHAM, MA, UNITED STATES, November 20, 2024 /EINPresswire.com/ — OnPage, a pioneer in HIPAA-compliant, critical communication solutions for healthcare organizations and IT teams, today announced it has been named a Challenger in Gartner®’s 2024 Magic … Continued
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Site Reliability Engineer’s Guide to Black Friday
Site Reliability Engineer’s Guide to Black Friday  It’s gotten to the point where Black Friday reliability prep has to start on…well Black Friday. This year, 32% of consumers in the US claimed that they were going to start their holiday shopping in July-October. Plus, Black Friday isn’t the only day eCommerce businesses have to worry … Continued
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Cloud Engineer – Roles and Responsibilities
Cloud engineers have become a vital part of many organizations – orchestrating cloud services to create seamless digital experiences for clients. With responsibilities spanning across cloud security to troubleshooting incidents, cloud engineers are key to keeping modern businesses running efficiently. And as the need for cloud expertise continues to rise, so do opportunities in the … Continued
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The Vital Signs: Why Managed IT Services for Healthcare?
Organizations across the globe are seeing rapid growth in the technologies they use every day. And while the healthcare industry has always been slow to adopt, they are quickly starting to benefit from the role new technologies play in enhancing patient care and operational efficiency. However, one major setback for healthcare SMBs when investing in … Continued
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How Effective are Your Alerting Rules?
How Effective Are Your Alerting Rules? Recently, I came across this Reddit post highlighting the challenges of having ineffective alerting rules: And, here at OnPage we have experience with various companies who have dealt with just that, so I felt I should share some of our top tips for creating effective alerting rules in this … Continued
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Using LLMs for Automated IT Incident Management
What Are Large Language Models? Large language models are algorithms designed to understand, generate, and manipulate human language. State-of-the-art large language models include OpenAI’s GPT-4o, Anthropic Claude Sonnet 3.5, and Meta LLaMA 3.1. They are built using neural networks with billions or even trillions of parameters. They are trained on vast datasets that can include … Continued
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