Blog
Horizontal Innovation and Healthcare: Order vs. Chaos
Horizontal innovation refers to the inculcation of technological advancements in different industries and domains of human life. When we imagine how these life-changing technologies are poised to change our lives, at the beginning of their adoption curve, the future is somewhat filled with hopes and fears. Statisticians and logicians have shown their support for the … Continued
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OnPage: High and Low-Priority Paging
In a world where we get alerts and notifications for anything under the sun, it is important to differentiate which alerts are important and which alerts can be dealt with later. For this very reason, the OnPage platform enables the user to send messages in two different formats: High and low-priority events. Our unique ringtones … Continued
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OnPage Mentioned in Gartner’s Clinical Communication and Collaboration Guide 2019
Gartner Research provides insight into the healthcare industry, recommending robust clinical communication and collaboration (CC&C) solutions or technologies. OnPage is mentioned in Gartner’s latest CC&C guide, recognizing the organization for its digital scheduler, audit trails, automated alerts and live call routing capabilities. At its core, Gartner recommends OnPage to organizations looking to streamline clinical workflows … Continued
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Importance of 24×7 Communications in a Legal Setting
At OnPage, we communicate and interact with legal practices, understanding how their needs are changing, while helping them transform their operations. Through these conversations, we learned that an increasing number of practices look to transition to 24×7 after-hour communications, allowing potential and existing clients to reach legal practitioners (i.e., lawyers) at any time. With 24×7 … Continued
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Five Ways How OnPage Reduces Physician Burnout
Physicians surveyed listed administrative tasks as a key cause of frustration and physician burnout. Accordingly, this results in workplace issues including, delays in communication, mishaps in surgery and monitoring failures. Fortunately, OnPage curated its HIPAA-compliant, clinical communications solution to help reduce physician burnout and improve care team collaboration, preventing dire consequences in the process. OnPage’s … Continued
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Revisited: How to Run a 24×7 MSP
As 2019 comes to an end, OnPage would like to re-inform MSP teams about the value and importance of offering a 24×7 support service. Twenty-four seven support ensures that client issues are quickly resolved by an after-hours support team. Though 24×7 support is a must-have offering, MSPs must first re-work their internal workflows and policies, … Continued
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Sensitive Medical Data Hacked by Unsophisticated Software
There’s a solid rationale behind replacing antiquated technology, as they fail to keep pace with how the healthcare environment is evolving. One such invention is the good, old pager. Recently, the U.K.’s National Health Service Trust (NHS) was on the radar when the organization’s sensitive medical data was hacked by an individual in North London. … Continued
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OnPage’s New Complete Administrator-User Secure Communications
OnPage is pleased to announce a new, innovative complete administrator-user secure communications feature launching next month, allowing system administrators to communicate with on-call healthcare providers. OnPage wanted to launch a feature, where a console dispatcher can initiate and send secure messages to the right providers. After receiving a dispatcher message, on-call providers can reply back … Continued
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Why Alert Escalations are Important to Clinical Communications
Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similarly, process efficiencies and productivity such as alert escalations are a reflection of the care team’s ability to communicate. When teams are on the same … Continued
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How to Manage a Critical Incident
Critical incidents don’t come with a predetermined schedule or warning. So, it’s up to your organization to have an incident response procedure in place to combat these crisis. Don’t have one? Read below to perfect your incident response operations and adopt the right tools and procedures to fight against any critical event. Planning Phase In … Continued
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