Blog
Revisited: How to Run a 24×7 MSP
As 2019 comes to an end, OnPage would like to re-inform MSP teams about the value and importance of offering a 24×7 support service. Twenty-four seven support ensures that client issues are quickly resolved by an after-hours support team. Though 24×7 support is a must-have offering, MSPs must first re-work their internal workflows and policies, … Continued
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Sensitive Medical Data Hacked by Unsophisticated Software
There’s a solid rationale behind replacing antiquated technology, as they fail to keep pace with how the healthcare environment is evolving. One such invention is the good, old pager. Recently, the U.K.’s National Health Service Trust (NHS) was on the radar when the organization’s sensitive medical data was hacked by an individual in North London. … Continued
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OnPage’s New Complete Administrator-User Secure Communications
OnPage is pleased to announce a new, innovative complete administrator-user secure communications feature launching next month, allowing system administrators to communicate with on-call healthcare providers. OnPage wanted to launch a feature, where a console dispatcher can initiate and send secure messages to the right providers. After receiving a dispatcher message, on-call providers can reply back … Continued
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Why Alert Escalations are Important to Clinical Communications
Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similarly, process efficiencies and productivity such as alert escalations are a reflection of the care team’s ability to communicate. When teams are on the same … Continued
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How to Manage a Critical Incident
Critical incidents don’t come with a predetermined schedule or warning. So, it’s up to your organization to have an incident response procedure in place to combat these crisis. Don’t have one? Read below to perfect your incident response operations and adopt the right tools and procedures to fight against any critical event. Planning Phase In … Continued
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Our Team’s Experience at the 2019 Healthcare Innovation Summits
The OnPage team has landed safely back home from this year’s 2019 Healthcare Innovation Summit in Minneapolis, making great friends and shared memories along the way. Not only are we grateful for the Minneapolis experience, but we also enjoyed our time at the Boston event. The conferences were well organized, highly energetic and informative. We … Continued
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OnPage Mentioned in Two 2019 Gartner Hype Cycle Reports
Gartner’s Hype Cycle for Business Continuity and IT Performance Analysis are trusted reports, identifying solutions that enhance and solidify an organization’s business continuity. The OnPage team is pleased to announce that we’ve been included in two Gartner Hype Cycle reports, listing OnPage’s incident alert management solution as a trusted tool for today’s support teams. This … Continued
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How Adopting OnPage can Transform Your Organization
OnPage provides a reliable incident alerting solution, built for today’s healthcare providers and IT professionals, ensuring that important notifications are sent to the right individuals at the right time, every time. Adopting OnPage as a pager service or IT alerting solution equates to HIPAA-compliant exchanges, without human errors or complications. This post will discuss why … Continued
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OnPage’s Bucket List for the 2019 Healthcare Innovation Summits
The OnPage team is excited to announce that we’ll be attending two Healthcare Innovation Summits this year, taking place in Boston and Minneapolis. Healthcare summits provide a platform for companies to gain a deeper understanding of best practices for AI, cybersecurity and using healthcare IT in tackling different issues. Healthcare Innovation Summit Keynote Speakers OnPage’s … Continued
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Large Diamond Mining Organization Adopts OnPage
Diamond mining is recognized as a dangerous occupation, causing serious accidents for mineworkers across the globe. Often times, these incidents turn out to be fatal because the victim didn’t receive immediate care from first responders. However, implementing incident communications can minimize the impact of these accidents by large, international organizations. In our latest case study, … Continued
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