Blog
OnPage Publishes 2019 Incident Management Trends Report
The OnPage team is excited to announce the publication of its 2019 Incident Management Trends Report, providing primary analysis and data compiled from IT and MSP survey respondents! The report offers detailed, industry information including, but not limited to, (1) top IT and MSP concerns or challenges, (2) how teams are notified of critical incidents, … Continued
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OnPage’s New Integration With ServiceNow
If you’re an IT professional who has followed our blog, you’re familiar with OnPage and ServiceNow’s integration and their shared commitment to ensuring that critical alerts are never missed. But, did you know that OnPage and ServiceNow just took this powerful integration to the next level? The latest release of the integration provides significant enhancements. … Continued
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Mass Notifications for the Education Industry
Ever have this experience? After a miserable commute in stormy weather, you get to your college campus only to find out that it’s been closed for a snow day. Fortunately, this no longer has to be an issue! Mass notification tools enable academic institutions to send timely and urgent notifications to their faculty members or … Continued
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Four OnPage Features You May Have Missed
OnPage is praised for its award-winning incident alert management platform, providing capabilities and integrations for IT and managed service providers (MSPs). Though known for its SSL encrypted messages, critical alerts and key integrations, OnPage is constantly adding new features to its trusted platform. To keep you up to date, I’ve highlighted four valuable OnPage features … Continued
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Advancing Autotask With Incident Alert Management Platforms
For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in … Continued
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How to Guard Against Cybersecurity Threats With Incident Alert Management
The current business environment requires organizations to implement cybersecurity safeguards to avert disasters associated with breaches, loss of data and hefty fines. Simply implementing a cybersecurity plan isn’t enough, it’s also important to incorporate the right solutions and workflows to prevent a disaster. This post will discuss the current state of cybersecurity, highlighting what organizations … Continued
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How to Get Internal Buy-In for a Clinical Communications Platform
As a change agent in a healthcare organization, it’s likely that you’re eager to give your antiquated paging system the boot and to replace it with a more updated, efficient, HIPAA-compliant clinical communications platform. However, convincing the rest of the organization isn’t always easy. It’s normal to get resistance from your care team whenever you … Continued
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U.K. Calls a “Brexit” on Pagers: Ban of the Pager
National Health Service’s (NHS) recent announcement on the ban of the pager represents great news for U.K. healthcare organizations and their practitioners. The ban not only represents a transformative move, it also showcases pagers’ lackluster performance in providing secure, clinical communications. Now that pagers are making their way out of U.K. facilities, I’ll highlight what … Continued
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OnPage 2018 Year in Review
Strong Results and Product Innovations I’m happy to share that 2018 marked another successful year for OnPage, thanks to our wonderful customers, partners and team members. It was a year of product and sales achievements, emphasizing the growth and increasing value of our organization. In particular, I’d like to highlight these key accomplishments: Growth and … Continued
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How to Become an All-Star on Your On-Call Team
Whether you’re a seasoned IT veteran or an up-and-coming rookie in the field, it’s key that IT teams understand how to develop the most effective processes and plans for on-call schedules and rotations. Let’s take a look at some best practices that IT pros can use to become all-stars on their on-call teams. Ensuring That … Continued
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