Blog
How to Guard Against Cybersecurity Threats With Incident Alert Management
The current business environment requires organizations to implement cybersecurity safeguards to avert disasters associated with breaches, loss of data and hefty fines. Simply implementing a cybersecurity plan isn’t enough, it’s also important to incorporate the right solutions and workflows to prevent a disaster. This post will discuss the current state of cybersecurity, highlighting what organizations … Continued
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How to Get Internal Buy-In for a Clinical Communications Platform
As a change agent in a healthcare organization, it’s likely that you’re eager to give your antiquated paging system the boot and to replace it with a more updated, efficient, HIPAA-compliant clinical communications platform. However, convincing the rest of the organization isn’t always easy. It’s normal to get resistance from your care team whenever you … Continued
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U.K. Calls a “Brexit” on Pagers: Ban of the Pager
National Health Service’s (NHS) recent announcement on the ban of the pager represents great news for U.K. healthcare organizations and their practitioners. The ban not only represents a transformative move, it also showcases pagers’ lackluster performance in providing secure, clinical communications. Now that pagers are making their way out of U.K. facilities, I’ll highlight what … Continued
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OnPage 2018 Year in Review
Strong Results and Product Innovations I’m happy to share that 2018 marked another successful year for OnPage, thanks to our wonderful customers, partners and team members. It was a year of product and sales achievements, emphasizing the growth and increasing value of our organization. In particular, I’d like to highlight these key accomplishments: Growth and … Continued
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How to Become an All-Star on Your On-Call Team
Whether you’re a seasoned IT veteran or an up-and-coming rookie in the field, it’s key that IT teams understand how to develop the most effective processes and plans for on-call schedules and rotations. Let’s take a look at some best practices that IT pros can use to become all-stars on their on-call teams. Ensuring That … Continued
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Cybersecurity and Interoperability are Dominant Themes at HIMSS 2019
Another HIMSS show is in the books and the impact this year was tremendous, especially in terms of discussions and announcements. Presentation topics varied from artificial intelligence to supply chain management to telemedicine and beyond, but interoperability and cybersecurity were either main themes or cropped up in discussions throughout the event. Here are some highlights … Continued
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Welcoming Slack to the Healthcare Industry
If you’re like me, you’re pleased to learn that Slack Technologies is expanding its exceptional service to the healthcare industry and is ready to meet the sector’s HIPAA requirements. For healthcare pros, physicians and organizations, this means that they can use Slack’s mobile app and desktop platform to securely share PHI and other sensitive medical … Continued
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18 Statistics That Will Make Healthcare Ditch Pagers
What do VHS players and Tamagotchis have in common with the pager? It’s simple, they’re old pieces of technology that were popular in the ‘90s. And you may even be wondering, do they still sell pagers? Which is a valid question, but alas, they do and we feel it must be said…It’s no longer the … Continued
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Improving MSP Incident Alert Management
As the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds … Continued
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Four Reasons to Use an Escalation Policy
Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to … Continued
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