Blog
Datto Autotask Alerts Revolutionized With OnPage Integration
You asked and we delivered; you and other customers requested a solution that would integrate alert management into Datto’s Autotask PSA capabilities. We at OnPage are excited to announce that this MSP solution is now a reality. OnPage’s integration with Autotask PSA enables MSP teams to benefit from both platforms and their respective capabilities, all … Continued
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OnPage’s Datto’s Autotask PSA Integration Improves IT Workflows and Performance for MSPs
OnPage partners with Datto’s Autotask PSA to convert tickets into intelligent alerts, reducing operating costs, improving response rates and SLA compliance. OnPage, the industry’s leading incident alert management system today announced a new integration with Datto’s world-class IT business management platform. For the first time, managed service providers (MSPs) can take advantage of a unified view between Autotask … Continued
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Reduce IT downtime with incident management
In the IT world, if a server can fail or traffic can overload the network – it will. And the consequences of downtime are significant. Many IT organizations face database, hardware, and software downtime that last short periods or can shut down the business for days. According to Gartner, the average cost of network downtime alone … Continued
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Takeaways from IT Nation 2018
I had a wonderful time at IT Nation 2018 last week, getting to know many of you at the OnPage booth and during networking breaks. I also learned so much from the breakout sessions, not only from the knowledgeable speakers who shared ideas, best practices and experiences out in the field but also from the … Continued
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Improving Hospital Workflow With OnPage Alerting
At many points in a hospital’s functioning, workflow touches the outcome. The problem facing much of healthcare though is that the established workflow for alerting and messaging physicians is broken. What are ways for improving scheduling doctors? What are the potential impacts from improvement? Improving hospital workflow is hindered due to poor on call scheduling Scheduling … Continued
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3 Reasons We’re Excited to Attend IT Nation 2018
In its 14th year, IT Nation is the largest conference of its kind for MSPs and IT solution providers. This year’s event, held next week in Orlando, promises to be better than ever. Here’s why our team is looking forward to it: The speaker lineup is amazing Sir Tim Berners-Lee. Need I say more? Recently … Continued
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ITSM Incident Management + the Need for Speed
ITSM incident management might seem like a lot of words and letters thrown together. However, when examined in the light of managing changes to IT functionality, you quickly realize their importance. ITSM incident management quickly become realized as a way to define how teams should organize themselves and operate their IT services. And key to … Continued
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OnPage to Provide Florida With Critical Communication for Hurricane MichaelÂ
OnPage the global leader in Incident Alert Management and mass notification aims to help people connect with each other and provide their communities and businesses with critical communication tools free-of-charge for one month during Hurricane Michael. Tropical storm Michael has become a hurricane and is moving towards the Gulf of Mexico and is still likely to … Continued
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Massachusetts Natural Gas Explosions – A Lesson in The Importance of Alert Automation
The pressure in the natural gas pipelines under three Massachusetts communities spiked to 12 times their normal level last week, just before the explosions and fires that destroyed dozens of homes and killed an 18-year-old man. Columbia Gas went under fire for their mismanagement of the incident. The NTSB says a Columbia Gas control room … Continued
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An MSP’s Guide to Happy Customers
An MSP’s ability to do effective work depends on their technical expertise. However, their ability to ensure customer satisfaction is what really grows their business. This is because high levels of customer satisfaction retain current clients and win over future ones. Given this reality, MSPs need to be strategic about how they approach their work … Continued
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