Blog
The OnPage support team tackles commonly asked user questions.
Here at OnPage our support team is pretty diligent with answering all the questions you might have. Here are a few of the most frequently asked question they get. I am a new user, how do I get an OnPage ID? When connecting to the service for the first time. NOTE: Dispatchers who do not … Continued
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OnPage’s Updates Make Messages Safer and Easier to Deliver Than Ever Before
Professionals in IT, healthcare and managed services look to OnPage to enable them to exchange critical messages in a safe and secure manner. These same professionals also expect that in the heat of an incident, they will be able to exchange messages immediately with colleagues and know if their colleagues are logged in and available … Continued
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OnPage Chosen by Alberta Health Services to Maintain Employee Health
Alberta Health Services (AHS) is Canada’s largest provincewide health system responsible for delivering health services to Alberta’s citizens and maintaining the health of the system’s over 108,000 employees. Occupational health is a significant issue for such a large workforce population, specifically when confronted with blood body fluid exposures (BBFE). AHS’s Workplace Health and Safety group … Continued
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The Importance of Disaster Recovery for HIPAA Compliance
Why DR for HIPAA Compliance Cannot be an Afterthought In March 2016, a cyberattack was launched on MedStar Health, a healthcare chain in the DC area. The Federal Bureau of Investigations (FBI) actually investigated the incident. With the IT system inaccessible, MedStar Health simply decided to temporarily halt any admissions of patients to 250 outpatient … Continued
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6 Ways healthcare can improve secure clinical communications
The healthcare industry is currently laden with pagers. The joke is that not even drug dealers use pagers any more. However, almost 80% of doctors do use pagers. The main problems with pagers is that they impede efficient clinical communications and lack security. How can clinicians and the hospitals they work for embark on improving … Continued
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HIPAA Challenges for 2018
The Office for Civil Rights (OCR) is the department within the Department of Health and Human Services that is tasked with enforcing HIPAA and in meting out fines or citations for violations. Given the organization’s importance in adjudicating HIPAA fines, healthcare organizations are highly interested in knowing what changes the OCR might offer in their … Continued
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Is Text Messaging Patient Information HIPAA Compliant?
Written by Arianna Etemadieh, Inbound Marketing Specialist at Paubox Considering the usefulness of smartphones, it’s no surprise that many people rely on them. Whether it’s for checking emails, searching a quick inquiry or actually making a phone call, smartphones are out and about more often than not. With that said, wouldn’t it be convenient to … Continued
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Making sure your MSP can meet the scalability challenge
MSPs at Scale For MSPs to grow their business, they need to be able to scale. Scaling doesn’t just mean growing. While scaling can mean growing so that you can can handle more clients, it can equally mean knowing how to contract when business is slow. But while this wisdom might seem obvious, actual implementation … Continued
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The State of Alerting in the IT Ops world
OnPage Corp. just finished a survey of more than 100 ITOps professionals from across the United States. Our goal was to acquire a greater understanding of how well engineers in the industry are performing when it comes to critical alerting and alert management of their IT teams. We wanted to understand the antecedents of alert … Continued
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Your artwork is not HIPAA compliant
Chicago art exhibit displays problems of pager use – Non HIPAA Compliant At OnPage, we have long rallied against pagers, highlighting the problems they cause when used as a form of communication between doctors. In many blogs and whitepapers, we have described how: pagers are not secure pagers are easily hacked pagers enable the leaking … Continued
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