Blog
HIPAA Challenges for 2018
The Office for Civil Rights (OCR) is the department within the Department of Health and Human Services that is tasked with enforcing HIPAA and in meting out fines or citations for violations. Given the organization’s importance in adjudicating HIPAA fines, healthcare organizations are highly interested in knowing what changes the OCR might offer in their … Continued
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Is Text Messaging Patient Information HIPAA Compliant?
Written by Arianna Etemadieh, Inbound Marketing Specialist at Paubox Considering the usefulness of smartphones, it’s no surprise that many people rely on them. Whether it’s for checking emails, searching a quick inquiry or actually making a phone call, smartphones are out and about more often than not. With that said, wouldn’t it be convenient to … Continued
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Making sure your MSP can meet the scalability challenge
MSPs at Scale For MSPs to grow their business, they need to be able to scale. Scaling doesn’t just mean growing. While scaling can mean growing so that you can can handle more clients, it can equally mean knowing how to contract when business is slow. But while this wisdom might seem obvious, actual implementation … Continued
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The State of Alerting in the IT Ops world
OnPage Corp. just finished a survey of more than 100 ITOps professionals from across the United States. Our goal was to acquire a greater understanding of how well engineers in the industry are performing when it comes to critical alerting and alert management of their IT teams. We wanted to understand the antecedents of alert … Continued
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Your artwork is not HIPAA compliant
Chicago art exhibit displays problems of pager use – Non HIPAA Compliant At OnPage, we have long rallied against pagers, highlighting the problems they cause when used as a form of communication between doctors. In many blogs and whitepapers, we have described how: pagers are not secure pagers are easily hacked pagers enable the leaking … Continued
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Hey answering services: You, too, are ruled by HIPAA compliance
Answering services and HIPAA compliance Answering services are frequently used by doctors’ offices and practices to take down patient messages and send them over to the doctor at a later time. Often, this set up leads the answering service to either text back the doctor with the patient’s name and phone number.  So, you might … Continued
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Giving critical messages a voice
OnPage releases new voicemail features In an era where voice mail is ubiquitous, our customers have been asking for the ability to receive voicemail attachments on their OnPage messages. You know, there are times when you need to send a critical message to your physician or IT professional with a voice mail attachment. Â And so … Continued
read moreHow does your MSP manage security?
Critical alerting allows MSP managed security to separate noise from attack At ConnectWise 2016, CEO Arnie Bellini said if you’re selling managed services without managed security, you’re selling a hot dog without a bun. And indeed, this is true. But it is equally true that most MSPs worth their salt are already offering cybersecurity to … Continued
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HIPAA Compliant Messaging Avoids a HIPAA Fine
Protect Yourself from HIPAA Violations When you Use HIPAA Compliant Messaging Holidays or no holidays, HIPAA fines are always a possibility. That’s why OnPage took the opportunity at the beginning of December to co-produce a webinar with HIPAA scholar and lawyer Matt Fisher. Matt is a partner at the law firm of Mirick & O’Connell … Continued
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OnPage built-in secure messaging now features templates
What are OnPage Templates? The OnPage Templates feature enables users to send messages by inputting a pre-defined format. OnPage users can now create messages fast and streamline the formatting of their messages without having to copy/paste formats from old messages. This not only saves time but reduces errors. Users can create unlimited number of templates … Continued
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