Blog
OnPage Report: HIPAA Compliant Messaging Myths Dispelled
In 2016, almost 85% (1) of physicians and hospital personnel reported that they brought their personal smartphones to work. At the same time, Accellion (2) also reported that 68% of healthcare security breaches were due to the loss or theft of personal mobile devices or files. These two statistics have led some healthcare institutions to … Continued
read more
How to improve security with a HIPAA compliant messaging app
Hackers are naturally drawn to healthcare because there’s great value in healthcare data. If a credit card has been compromised, the bank can put a stop on the card. The value is gone. But you can’t do that with a medical record. Running in parallel with the trend of healthcare data theft is the fact … Continued
read more
OnPage Guide: How To Handle After Hours Support For MSPs
While after-hours support might be seen as overkill, you can’t live without it either. As soon as you remove it from your quote, you increase the chance of losing the deal. As such, after-hours service is a fact of life for most MSPs. While not the most pleasant aspect of the job, there are ways to … Continued
read moreForbes interviews with Judit Sharon
Voyage of entrepreneurship begins with understanding that flexibility trumps all Forbes interviews with Judit Sharon, OnPage’s CEO were authored by contributor Whitney Johnson. In the article, Whitney asks about OnPage’s evolution as a business as well as Judit’s evolution as a CEO. As the article notes, being CEO requires a commitment to being discovery-driven and … Continued
read more
3 essential MSP tools to get today!
Working in the managed services industry has probably left you with an impressive collection of tools filling up your “toolkit”. But if you have more tools than clients then it’s time for a review of the tools you need and the tools that add dead weight to your MSP toolkit. We asked our MSP customer base … Continued
read more
The Sleuth Journal reports on the importance of scheduling and alert management for on-call IT teams
The following is an excerpt form the thesleuthjournal.com Having an IT team on-call is very important to ensuring your company’s end product retains its high level of quality. Without this component, it would be considerably harder for the IT team to get the information they need when issues do arise. Additionally, it would also be … Continued
read more
How do I ensure BYOD security in healthcare?
At OnPage, we often see healthcare administrators pushing back against the use of personal smartphones. Administrators believe that enabling bring-your-own-device (BYOD) presents a security threat in healthcare. Indeed, BYOD security in healthcare is challenging and leads to many questions. For example, many hospital administrators wonder how they can ensure that ePHI is not intercepted and … Continued
read more
How to set up MSP after hours service
Unlike other environments where IT represents a business expense, managed service providers (MSPs) are in a unique position to make money by delivering managed IT services. This gives them a unique set of IT challenges and opportunities – including the chance to create additional revenue by strategically utilizing tools like ConnectWise and OnPage to solve … Continued
read more
Hackers use a $20 Dongle to Hack Messages from Unencrypted Pagers
We recently published a blog article that highlighted seven reasons healthcare should end its love affair with pagers. We should have been more inclusive in our recommendation and suggested that all industries that use pagers should give them the boot. An article that came out this week in The UK Register reiterated the problems befalling … Continued
read more
Encryption and Healthcare Mobile Messaging
What’s so hard about the encryption of healthcare mobile messaging? Last week, I came across an interesting article on encryption and healthcare mobile messaging. The article pointed out that pointed out the need for mobile device security when practitioners exchange PHI. Apparently, the Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) … Continued
read more