Blog
How do I ensure BYOD security in healthcare?
At OnPage, we often see healthcare administrators pushing back against the use of personal smartphones. Administrators believe that enabling bring-your-own-device (BYOD) presents a security threat in healthcare. Indeed, BYOD security in healthcare is challenging and leads to many questions. For example, many hospital administrators wonder how they can ensure that ePHI is not intercepted and … Continued
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How to set up MSP after hours service
Unlike other environments where IT represents a business expense, managed service providers (MSPs) are in a unique position to make money by delivering managed IT services. This gives them a unique set of IT challenges and opportunities – including the chance to create additional revenue by strategically utilizing tools like ConnectWise and OnPage to solve … Continued
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Hackers use a $20 Dongle to Hack Messages from Unencrypted Pagers
We recently published a blog article that highlighted seven reasons healthcare should end its love affair with pagers. We should have been more inclusive in our recommendation and suggested that all industries that use pagers should give them the boot. An article that came out this week in The UK Register reiterated the problems befalling … Continued
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Encryption and Healthcare Mobile Messaging
What’s so hard about the encryption of healthcare mobile messaging? Last week, I came across an interesting article on encryption and healthcare mobile messaging. The article pointed out that pointed out the need for mobile device security when practitioners exchange PHI. Apparently, the Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) … Continued
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OnPage at IT Nation 2017
OnPage loves going to IT Nation every year and IT Nation 2017 was no different. We met hundreds of our MSP customers over the three-day period who made us feel the love. ConnectWise currently integrates with about 200 vendors and OnPage enjoys the privilege of being the only Incident Alert Management platform to have a … Continued
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Replace pagers. Improve physician accountability
Replace pagers with clinical communications platforms to improve physician accountability In a recent article written by Providence Community Health Center’s CMO, Dr. Andrew Saal wrote that his hospital needed to replace pagers to improve physician accountability. By using pagers, physicians had and continue to have a readily available crutch – a crutch they could use … Continued
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Incident Response Management Plan Best Practices
An actionable incident response management plan for your IT teams An incident response management plan defines the posture and actions IT operations teams take in order to effectively respond to incidents impacting customer experience. Given that 90 percent of large businesses say they experience major IT incidents and IT downtime several times a year, one … Continued
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NoOps and the Need for Critical Alerting
NoOps eschews critical alerting at its own peril Many start-ups’ embrace serverless architectures such as AWS, believing they will be able to adopt NoOps and avoid the need for critical alerting and ITOps. NoOps means no worries about servers as everything is on the cloud and if there are no worries about servers then there is … Continued
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OnPage ensures physician accountability and HIPAA compliance for Providence Community Health Center
Client Spotlight: Providence Community Health Center The following article was written by Dr. Andrew Saal, Chief Medical Officer at Providence Community Health Centers in Providence, Rhode Island. For the last three decades, our physicians and practitioners have stayed in touch using state of the art technology from 1990. Luckily, not much has changed in the … Continued
read moreOnPage’s Third Quarter Revenue Surpasses Growth Goals
OnPage experiences 30% year over year growth OnPage Corporation, the first-to-market Incident Alert Management Platform, today announced an over 30% year-over-year increase in revenue growth from its enterprise business. Since its start in 2011, OnPage has been consistently cash flow positive and today has over 30,000 customers worldwide. These latest results come from OnPage’s growth … Continued
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