Blog
Alert Fatigue in Healthcare
4 Paths to minimize alert fatigue in healthcare While long an issue in IT, alert fatigue in healthcare has only recently been recognized as a significant issue. In healthcare, the term alert fatigue describes how busy workers become desensitized to safety alerts resulting from clinical decision support (CDS) systems or electronic health records (EHR) and … Continued
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Improving Incident Response Management
How to ensure proactive communications during an IT outage In the world of IT outages and IT operations, incident response management plays significantly into how quickly the issue is resolved. The cause of the outage could be the result of a network configuration change, software upgrade, scheduled maintenance, surge capacity failure or simply a code … Continued
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OnPage + ConnectWise Unite delivers solutions to reclaim your time
OnPage is in the business of saving it’s customers valuable time by mitigating human error and automating the entire alert management process. In the same vein our partners at ConnectWise and Cisco have joined hands to create a unique pilot program aimed at saving their customers time and improving overall efficiency. ConnectWise UNITE for Cisco … Continued
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Cloud Management for MSPs
Cloud management for MSPs has become a huge opportunity. However, for many MSPs, cloud has become a mixed bag. Approximately 80% of an MSP ‘s customers are SMBs and many of them confuse Cloud and Saas and put them in the same grouping, assuming they need one when the other might be sufficient. This confusion … Continued
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OnPage: Making sure alerts get noticed with Email Redundancy feature
We realize that alerting is stressful. Whether you are working in Ops, Dev, NOC, helpdesk or on-call, you never want to miss a critical alert because so much rests on making sure that critical incidents are cataloged, heard and acted upon. Every minute that impaired technology persists results in downtime, which in turn hurts an … Continued
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Simple healthcare communications promotes HIPAA compliance
When it comes to the sensitive data stored and transmitted within healthcare organizations, complying with the guidelines set out by HIPAA can promote the safety of information as well as the avoidance of fines and potential legal action. However, if the technology is overly complicated or the compliance rules require excessive steps for compliance then … Continued
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IMPROVE PHYSICIAN TO PHYSICIAN COMMUNICATIONS
Fragmentation of care occurs when physician communications lack the necessary tools and methods for coordinated healthcare communications. For example, with fragmented communications, communications will break down between emergency department and care centers or between house staff at end-of-shift or between different care departments managing a patients’ needs. Indeed, in a typical scenario, more than 1 … Continued
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OnPage releases updated version for the iPhone
Improved Functionality, Security and Workflow Professionals in IT and healthcare look to an application like OnPage’s critical alerting platform to ensure they are apprised of critical incidents no matter where they are. That’s why today OnPage is proud to announce its newest iPhone updates with v 5.1.8 which further enables practitioners to facilitate the resolution … Continued
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IT Nation 2017 – THE AFTER PARTY
Are you headed to IT NATION 2017? If you are, we have a treat for you! On November 8th, beginning at 9pm, we are co-hosting the only IT Nation after party that matters at the Blue Martini Lounge and YOU ARE INVITED! OnPage and our partners have rented out the Blue Martini Lounge which is … Continued
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5 Steps to better after-hours MSP support
The habits of highly effective MSP At OnPage, we spend a lot of time speaking to MSPs, providing MSP support and learning about the growth of IT services. There is an increasing realization by businesses that having the right firewall, endpoint security and monitoring tool is not a job that small businesses can or should attempt … Continued
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