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What is a HIPAA-Compliant Texting App?
What is a HIPAA compliant texting app? A HIPAA-compliant texting app is an application that physicians, nurses and hospital employees use to exchange the personal health information (PHI) of patients who are being treated by the facility or clinic. A HIPAA compliant texting app must be employed when healthcare employees send messages that contain identifying patient … Continued
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OnPage gets an A+ from its University clients
OnPage provides university secure messaging What do UVA, Yale, Ohio State, Tufts and Georgia State have in common? In addition to being some of the finest institutions in the country, these universities are also just a few of the many academic institutions that use OnPage for their university secure messaging and critical alerting needs. Many of … Continued
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OnPage Report: HIPAA compliant messaging
It took several years after the passage of HIPAA for institutions to realize that the exchange of PHI through devices like pagers represents a HIPAA violation like any other unsecure exchange. Healthcare now realizes that pagers not only put institutions in the position of potentially violating HIPAA statutes, pagers also impede effective communications, lengthen hospital … Continued
read moreOnPage’s Guide: Cyberattacks and HIPAA-Compliant Messaging
Mobile devices offer clinicians the opportunity to easily engage with patients, coordinate care and ultimately save money, time and improve the quality of healthcare services. At the same time, as mobile devices are increasingly used by healthcare workers (80% use by doctors and 70% use by nurses), they are also becoming an increasing vector for cybersecurity … Continued
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The OnPage guide to why you need DevOps stakeholder management
When a critical outage occurs, DevOps teams automatically know to contact the relevant programmers or ITOps or SecOps teams for help in resolving the problem and managing the incident. But what about everybody else? Don’t they matter, too? What about the marketing and sales and executive teams? Don’t they deserve to know? The goal of … Continued
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OnPage Guide To Enhancing A Ticketing System With Critical Alerting
MSPs have the challenging job of handling difficult customers and alerts with insufficient information. However their performance is measured by how effectively they manage tickets, customers and meet SLAs. Clearly, ticketing plays an important role in the day to day activities of MSPs and IT Professionals. However, despite this importance, IT teams are often unable … Continued
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The Benefits of HIPAA-compliant messaging
It took several years after the passage of HIPAA for institutions to realize that the exchange of PHI through devices like pagers represents a HIPAA violation like any other unsecure exchange. Healthcare now realizes that pagers not only put institutions in the position of potentially violating HIPAA statutes, pagers also: impede effective communications lengthen hospital … Continued
read moreThe OnPage Guide to IT Service Management
IT service management (ITSM) refers to the entirety of activities, processes and supporting procedures taken on by IT teams. These activities are performed by teams in order to plan, design, deliver, operate and control the information technology (IT) services offered to customers. In other words ITSM is the management of end to end IT services … Continued
read moreThe OnPage Guide to Managed Security as a Service
How MSPs can help clients manage  security as a service On May 12th, an unknown hostile actor wreaked havoc on the British government’s National Health Service, FedEx, Telefonica and Deutsche Bahn with its WannaCry worm. While the attack was eventually disarmed, it was not before it crippled institutions in Europe and Asia. The scary part … Continued
read more3 Reasons to embrace secure messaging for nurses
Smartphones are essential to effective and secure messaging for nurses in a hospital setting. While both doctors and nurses typically have access to a smartphone, doctors and nurses differ significantly in their use of the device. In part, this is because nurses have long been seen as an under-appreciated market for mobile health technology and one … Continued
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