Blog
OnPage Ensures Advanced Network Products’ Alerts Are Heard
Incident Management Gets a Voice By using OnPage’s cloud-based, virtual paging app in conjunction with ConnectWise, Pennsylvania-based MSP Advanced Network Products (ANP) has been able to dramatically improve its response time to critical IT alerts and better manage SLAs. ANP’s biggest pain point prior to OnPage was hand-offs of after-hours alerting by the NOC team. … Continued
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A Tale of HIPAA Compliance
How a physician’s request violated HIPAA Compliance Earlier this week we received an interesting request from one of our customers. The customer is a physician who faced the following issue in the OR: I am a physician who finds it inconvenient to constantly have to give the room circulator my pin number to see a … Continued
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Critical Alerting Is the New Black
WHY CRITICAL ALERTING IS A MUST HAVE FOR INCIDENT RESPONSE TO BE EFFECTIVE At OnPage, we spend lots of time thinking about how to apprise people about the importance of critical IT alerting. So when our CEO Judit Sharon emailed me about an upcoming webinar from HIMSS entitled: Incident Response is the New Black – … Continued
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Why you need to fail to be great at DevOps
Seven steps to failure and greatness The more I read and learn about how to succeed in DevOps the more I realize how important failure is to the process. You need to fail to be great at DevOps. Netflix, for example, even takes it a step further by introducing failure into their testing process. In … Continued
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Visit OnPage at the IT Nation Conference 2016 – Booth 202
IT Nation: The Conference Where MSPs Go To Geek Out OnPage is proud to be a Silver Sponsor and exhibitor at IT Nation 2016 in Orlando, Florida from November 9th-11th. Stop by booth 202 to get one of our very cool t-shirts and enter to win one of the many prizes we’re raffling off. Schedule a … Continued
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Pagers – the new national security threat!
How pagers threaten our security on a daily basis Unencrypted pagers are still being used by hospitals and industrial environment to send critical and sensitive information. According to The Daily Caller this information could potentially fall into the hands of hackers who hold the data for ransom which could impact budgets or in some cases … Continued
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When tools are out of control you need critical alerting
Tools going Rogue – a story for Halloween We have all heard stories of DevOps woe. Some tales are sad. Some tales describe true misfortune. And some tales just leave you thinking what the heck were developers thinking? This story is a tale of the later. This story will tell the tale of how some … Continued
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OnPage releases new version for AppStore
OnPage polishes Apple image with new release OnPage is pleased to announce the release of a new OnPage app. The new app runs on iOS8 and up and has many new features which customers have been clamoring for. These features are also designed to maximize user experience and facilitate the critical alerting process for healthcare … Continued
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New Feature: Call-in Voice Attachments
One of OnPage’s many strengths has been its inclusion of attachments to it’s critical alerts. This simple but powerful feature allows our customers to get a better understanding of a critical incident through the attachment of images and voice messages. While OnPage’s inbuilt messaging allows communication with one’s team members/colleagues through rich notifications, we wanted … Continued
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The Seven Deadly Sins of DevOps
What to avoid when you start DevOps While there are many ways to do DevOps correctly, there are specific cardinal sins that will put you afoul of the Church of DevOps. In order to achieve excellence, it is key for executives to avoid committing the cardinal sins of DevOps that are discussed below. DevOps sin … Continued
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