Bypassing the silent switch ensures that critical notifications are always received and addressed promptly, regardless of one’s “ringer off” status on iPhone. Unfortunately, most incident alerting applications are unable to bypass or override the iPhone mute button, preventing on-call persons from receiving audible, mobile notifications for time-sensitive issues.
Critical alerting apps are designed to rise above every other smartphone notification, ensuring that incident responders address an issue promptly. However, critical alerting is incomplete without the ability to override the silent switch on Apple smartphone devices. Without this functionality, the mute button will continue to dictate what a user hears, resulting in missed critical notifications.
With software release version 7.4, OnPage is now one of the very few incident alerting services to override the silent switch on iOS and Do Not Disturb (DND) mode. This functionality is already available on Android and was long-awaited on iOS. The latest software release ensures that all OnPage high-priority, critical alerts are addressed and heard regardless of one’s iOS configurations or system settings.
