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What is Care Team Collaboration?

Care team collaboration (CTC) encompasses interoperable healthcare technologies that advance patient care and access. It combines technologies such as secure clinical communication & collaboration, patient-to-provider communication, contact center solutions, nurse call solutions, healthcare resource scheduling, role-based communication solutions, on-call scheduling and paging technologies.

OnPage provides all these CTC capabilities, offering a comprehensive and interoperable solution that empowers care teams with the tools and features they need to collaborate effectively. This ensures the delivery of high-quality, coordinated care across the patient’s care continuum.

How does OnPage facilitate Care Team Collaboration

 

 

Secure Messaging

OnPage offers secure messaging capabilities that enable care team members to communicate in real time via text or voice, including attachments or pictures. Users can exchange patient information, share updates, and collaborate on care plans while adhering to HIPAA-compliant security standards.

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Role-based Communication

Within the context of care team collaboration, OnPage supports role-based communication, allowing users to organize care teams based on their roles, specialties, and responsibilities. This ensures that messages are directed to the appropriate team members and facilitates efficient collaboration within multidisciplinary care teams.

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Care Coordination

Our platform includes features for care coordination, such as task assignment via messaging, patient handoff, and care plan management. Care team members can assign tasks, delegate responsibilities, and track progress to ensure seamless coordination of care across different settings and disciplines.

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Integration with Clinical Systems

OnPage integrates with electronic health record (EHR) systems and other clinical systems to provide access to relevant patient information, test results, and medical records. This integration streamlines communication and enables care team members to make informed decisions based on up-to-date patient data.

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Mobile Accessibility

OnPage is accessible via mobile devices, allowing care team members to collaborate anytime, anywhere. Mobile access ensures that care teams can stay connected and respond promptly to patient needs, even when they are away from their workstations.

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Multidisciplinary Consultation

OnPage supports multidisciplinary consultation by enabling care team members from different specialties to collaborate on patient cases, share expertise, and make joint treatment decisions. This interdisciplinary approach ensures comprehensive care and optimal patient outcomes.

Clinical Collaboration Workflows including Hospitals, Doctors, Nurses, and Emergency Services

 

 

 

Contact Center/
Answering Service Integration

OnPage integrates with popular cloud-based contact centers to initiate secure pages from within the contact center interface to the on-call care team members.

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Patient Alarm Management

With OnPage, hospitals gain a comprehensive system that consolidates and manages alarms from various sources, including medical devices and clinical systems. The alarms are delivered to the appropriate on-call specialist based on routing rules, escalation policies and on-call schedules, with distinct alerts for alarms pre-established as urgent.

Additionally, hospitals can pull up detailed reports with full visibility into all alarms generated within their facility. These reports allow for functions such as setting time durations, searching by specific strings, filtering by delivery status, read status, reply status, and priority, and sorting columns.

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Document Sharing and Collaboration

OnPage allows care team members to share documents, images, and other relevant files securely. Users can collaborate on document reviews, share images, and provide real-time feedback, facilitating interdisciplinary collaboration and information sharing.

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