What do software engineers do during on-call? Most software engineers know that they are typically tasked with on-call shifts, but new software engineers entering the field may be asking themselves – What do I even do if I get scheduled for an on-call shift? This is a common question that often doesn’t get answered until … Continued
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For patients and family members of patients waiting for organ transplantation, time is of the essence. Lives hang in the balance, waiting for that life-changing call announcing a matched donor organ. For organ transplant recipients, the waiting game is often a test of patience and resilience. However, with the advent of modern technology, a solution … Continued
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Critical Incident Management is designed to handle disruptive and unexpected events that threaten to harm an organization or its stakeholders. These incidents range from cyber attacks and system failures to natural disasters and global pandemics. The importance of critical incident management cannot be overstated, as it is a pivotal process that maintains business continuity and … Continued
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In the dynamic world of Information Technology (IT), incident tracking is a critical process within the realm of incident management that can significantly influence an organization’s operational efficiency and service quality. Incident management refers to the identification, recording, and management of incidents—unplanned events or disruptions—that can impact IT services. Understanding Incident Tracking Incident tracking involves … Continued
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When it comes to time-sensitive events, instant, reliable communication is key. In the past, pagers were relied on for quick communications as they allowed people to communicate on the go and without access to a landline. But today, the availability of cellphones has made the portability of communication devices a standard feature, and communication technology … Continued
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Handoff communication occurs when a patient is transitioned from one care setting to another. Communication is central to handoffs, and clinical staff are expected to share comprehensive details about the patient’s health to the next care provider in charge. During handoff, sensitive information is passed in real time to another care provider during changes in … Continued
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Eleven Practical Ways for DevOps Engineers to Better Manage Their Work Environment At OnPage, we know the importance of DevOps burnout and have explored the topic in different formats such as our eBook and video. The importance of the issue is highlighted by the following components: Decreased employee happiness: Employees become less satisfied and … Continued
read moreBrighton Ambulance Launches OnPage Secure Messaging to Emergency Responder Communications. o “We know the OnPage system has the ability to save lives and I’d like to see other people in my industry benefit from it too. Brighton Ambulance relies on the system every day and it’s doing a phenomenal job” – Brad Sentfleben, EMS Captain, … Continued
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Emergency risk management (ERM) is the process of identifying potential threats and minimizing the impact of disasters on business operations and people. The process requires leaders within an organization to determine how they will keep stakeholders informed and safe during critical events. Leaders must also craft disaster recovery plans to quickly remedy the effects of … Continued
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Cutting-edge messaging systems simplify communication and collaboration for organizations with complex communication needs. These systems are equipped with secure mobile messaging and a full suite of automation capabilities that can route notifications and voice calls across on-call teams. These platforms simplify on-call management through digital on-call schedules and escalation policies. TANews is a fast-growing, global … Continued
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