Category: incident response

April 6, 2021 | by OnPage Corporation
shift left security

Shifting Security Left: Tools and Best Practices

What Is Shift Left Security? Software development pipelines typically cycle through key four processes—design, development, testing and software or update releases. Traditional pipelines perform quality and security tests only after completing the development phase.  Since there is no such thing as a perfect code, there are always issues to fix. However, if significant architectural changes … Continued

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October 28, 2020 | by Ritika Bramhe
Infrastructure Monitoring

Infrastructure Monitoring With Amazon CloudWatch and OnPage Integration

Digitalization of business has transformed the world and its industries. Software that upkeep digital initiatives are no longer categorized as a support function. Rather, they are integral to every business process. Modern organizations require infrastructure monitoring tools to detect anomalies and alerting systems to automate remediation processes. Today, Amazon CloudWatch is widely used to detect … Continued

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February 13, 2020 | by Hannah Krichmar
After-hour responsed

Importance of After-Hour Response Teams

Exceptional customer service is key in the world of IT, where something could go wrong at any given moment. This level of support equates to business retention, client satisfaction and high success rates and profits.  In this post, I’ll introduce a hypothetical scenario, where “MSP Team A” provides 24×7 after-hours support to a valuable client. Scenario: … Continued

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February 4, 2020 | by Christopher Gonzalez
eCommerce warehouse

eCommerce Leader Adopts OnPage

The world’s eCommerce leader adopts OnPage to streamline its operations and workflows. This news showcases OnPage’s continuous growth in the business-to-business (B2B) space, providing a reliable and secure critical alerting solution for different use cases. In this blog post, I’ll be discussing how the eCommerce juggernaut leverages OnPage’s live call routing capabilities to enhance team communications.  … Continued

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March 23, 2019 | by Christopher Gonzalez
Cybersecurity

How to Guard Against Cybersecurity Threats With Incident Alert Management

The current business environment requires organizations to implement cybersecurity safeguards to avert disasters associated with breaches, loss of data and hefty fines.  Simply implementing a cybersecurity plan isn’t enough, it’s also important to incorporate the right solutions and workflows to prevent a disaster.  This post will discuss the current state of cybersecurity, highlighting what organizations … Continued

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