Category: on-call management

November 7, 2024 | by Zoe Collins
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Site Reliability Engineer’s Guide to Black Friday

Site Reliability Engineer’s Guide to Black Friday   It’s gotten to the point where Black Friday reliability prep has to start on…well Black Friday. This year, 32% of consumers in the US claimed that they were going to start their holiday shopping in July-October. Plus, Black Friday isn’t the only day eCommerce businesses have to worry … Continued

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August 26, 2024 | by Zoe Collins
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Health Unit Coordinator – Roles and Responsibilities

In bustling healthcare settings, where patients, doctors, and nurses are always on the move, maintaining order can feel like an uphill battle. The constant activity makes it challenging to stay organized and keep everyone in sync. Which is why it is essential for healthcare facilities to maintain a sense of coordination that enables them to … Continued

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August 7, 2024 | by Zoe Collins
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Evaluating American Messaging Alternatives

Clinical communication and collaboration systems play a key role in reducing response times to patient events by delivering critical alerts swiftly and ensuring that care providers are mobilized to address urgent needs. So, when investing in one of these solutions it is crucial that healthcare organizations thoroughly examine their options and purchase the best tool … Continued

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August 6, 2024 | by Zoe Collins
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Evaluating Vocera Alternatives

In the healthcare industry, there are often patient situations that require time-sensitive response to ensure the patient’s well-being. To address these emergencies effectively, care teams need a robust clinical communication plan that guarantees prompt action. This involves implementing a reliable communication and collaboration solution that enables doctors to securely exchange patient information and other sensitive … Continued

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August 1, 2024 | by Zoe Collins
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Evaluating Spok Alternatives

With clinical communication and collaboration systems replacing pagers across the healthcare sector, teams must invest in a solution that will enhance patient care across the continuum. These systems are essential for reducing response times to patient events as they ensure the swift delivery of critical alerts that effectively mobilize care teams to the situation. Many … Continued

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July 29, 2024 | by Zoe Collins
TigerConnect Alternatives

Evaluating TigerConnect Alternatives

Evaluating TigerConnect Alternatives In the healthcare sector, quick response times can be the difference between life and death. So, care teams must have structured methods in place to ensure swift response to patient emergencies. These plans require robust communication solutions that enable doctors to securely communicate patient needs and results. And as more tools penetrate … Continued

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July 17, 2024 | by Zoe Collins
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The Impact of On-Call on Mental Health

Lately, I have been thinking about the mental health effects that stem from working in the cybersecurity industry. And in my research, I came across an Afternoon Cyber Tea podcast that sparked my interest. During their talk, host Ann Johnson and Dr. Ryan Louie, MD, PhD, dissect parallels between those who work in cybersecurity and … Continued

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July 3, 2024 | by Ritika Bramhe
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On-Call Life: Setting Expectations

Imagine this: You’ve just been offered a new job in tech. Maybe it’s your first job right out of college, and you’ve only heard of being on-call in passing conversations up until this point. Or, perhaps you’ve been in tech your whole life but never had to be on-call until today. Or, maybe you’re contemplating … Continued

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June 11, 2024 | by Zoe Collins
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Crisis Management for Oil and Gas Companies

Crisis Management for Oil and Gas Companies Oil and gas companies operate in a high-stakes environment where the potential for catastrophic incidents, such as oil spills, explosions, and natural disasters always exists. These risks necessitate the establishment of robust crisis management for oil and gas companies to ensure the safety of their personnel and minimize … Continued

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June 6, 2024 | by Ritika Bramhe
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Augmenting MSP Helpdesk Support: 5 Workflows

Setting the stage for a helpdesk support Managed Service Providers (MSPs) are the backbone for many businesses, ensuring that IT systems run smoothly and efficiently. They offer a cost-effective alternative to building an in-house tech team, often allowing companies to leverage cutting edge expertise without the significant expense and responsibility associated with expanding headcount.  The … Continued

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