Whether you’re a seasoned IT veteran or an up-and-coming rookie in the field, it’s key that IT teams understand how to develop the most effective processes and plans for on-call schedules and rotations. Let’s take a look at some best practices that IT pros can use to become all-stars on their on-call teams. Ensuring That … Continued
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Hospital Corporation of America uses OnPage to Increase IT Uptime Hospital Corporation of America (HCA) is a publicly held, for-profit operator of health care facilities across the United States and the United Kingdom. According to recent filings, HCA employs over 200,000 people and had profits of over $2.89 billion in 2016. A few years ago, however, when … Continued
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Almost half of all technology professionals experience on-call as an integral part of their job. The typical IT on-call schedule often spells a 2 am wake up call that ends in a false alarms or for an issue the engineer can do little about. The results of these sorts of sleep interruptions and tensions inevitably lead … Continued
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On-call management’s long tail At its best, on-call management in healthcare can be labeled as inefficient. Yet, on-call has a long tail. Poor communication starts with poor on-call hygiene which hinders subsequent communications. Physicians, nurses and other caregivers do not spend enough time communicating about the patient’s needs because they have difficulty reaching other clinicians and … Continued
read moreCan You Guess the Average Cost of IT Downtime? $50,00 per incident $100,000 per incident $250,000 per incident $500,000 per incident MORE THAN $500,000 per incident Here’s How to Increase Responsiveness and Decrease IT Downtime for Healht Care and for IT. The answer is #5 – the average outage incident in a health care environment costs … Continued
read moreA recent study done by Ponemon Institute & Emerson Network Power shows that healthcare organizations face an average cost of $690,000 per outage incident. This comes as a 41 percent increase since 2010. The study also shows that larger groups with more extensive IT systems could pay our nearly as much as $1.74 million per … Continued
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