Incident Management for Corporate and Global Enterprises
Corporate and Global Enterprises
Keep your business running smoothly even when unexpected incidents occur. Critical alerting tools that scale with your business can be customized for each team and use case.
OnPage - Incident Alert Management
OnPage is a SaaS-based incident alert management platform hosted in secure, SSAE-16 compliant hosting facilities across the USA.
- Get instant visibility and feedback on incident status.
- Track alert delivery, ticket status and responses to tickets.
- Rock Solid Reliability – A must for those who need to elevate critical incidents and ensure fast resolution.
OnPage provides powerful integrations with mission-critical systems through the industry’s easiest integration framework.
OnPage - Blast It
Send critical notifications to individuals and groups through an enterprise-level platform. Take control of the emergency notification process with OnPage Blast It!
To learn more about mass notification, please provide the following information:
OnPage Features That Work For You!
REAL TIME MESSAGE STATUS
Know the exact status of the message with complete time-stamped audit trails and message logs.
No more “I didn’t receive the message” excuses.
SECURE MESSAGING
Access secure two-way communications. OnPage messages are SSL encrypted and can only be viewed by message participants.
ESCALATION AND REDUNDANCIES
Escalate alerts to the next group or person if a team member does not respond. Enable redundancies to phone, SMS and email.
REPORTING
Analyze incident response time with real-time reporting. See how many alerts go unanswered and view trends to help you optimize workflow
PERSISTENT ALERTS
OnPage, intelligent alerts cut through the noise and bring critical alerts to the forefront, continuing for up to 8 hours until acknowledged.
ON-CALL SCHEDULING
Error-free scheduling at your fingertips! Schedule the on-call team as a group or as individuals. Easy to implement failover capabilities.
DEDICATED LINE + VOICE MAIL
Streamline after-hours communication with the ability for customers to leave a call back number and/or voice mail