So, imagine instead that you are a company with tech support in India where nearly 900 million people do not have access to the internet. Or perhaps you have support in the Philippines which has the third lowest average connection speed in the region. Further, imagine that you have a critical alert you need to get out to your engineers about a downed server or a deployment failure. In a country where data is not cheap, your tech engineers are faced with a high cost of doing business. You might think that their employer will pay for the data. Maybe. But what if that employer is your company?
Luckily, there are answers to these nettlesome problems. The answer is OnPage’s Page to Phone feature. OnPage realizes that there are many countries where the data plan is expensive and even if the employee has the plan, he might turn it off at certain times to avoid data charges. OnPage’s key feature however is that it offers redundancy above and beyond a prominent alert on the smartphone. For those times when the engineer isn’t answering a page, you can program OnPage to elevate the alert to a phone call. Great! Furthermore, Page to Phone enables the phone call recipient to mark the message as read so it won’t further escalate.
By adding the Page to Phone feature, OnPage ensures your important recipients are never out of touch. Want to know how Page to Phone can help your business? Contact us and we will be happy to show you how this feature can add increased productivity to your business.
We’re thrilled to announce the launch of OnPage’s new Multiple Account Login feature. Designed to…
Whether it's your first or hundredth home call shift, preparing yourself both physically and mentally…
Gartner’s Magic Quadrant for CC&C recognized OnPage for its practical, purpose-built solutions that streamline critical…
Site Reliability Engineer’s Guide to Black Friday It’s gotten to the point where Black Friday…
Cloud engineers have become a vital part of many organizations – orchestrating cloud services to…
Organizations across the globe are seeing rapid growth in the technologies they use every day.…