The accelerating rate of innovation and disruption in healthcare is forcing care providers to adjust their workflows in order to meet the evolving needs of patients and make use of new technologies. Yet without a process for change management, this progress could be marred by inconsistency and miscommunication. This blog post explores the importance of change management in healthcare and will cover the following:
Change management is an organized, structured approach with methods that enable healthcare organizations to transform workflows seamlessly. Organizational change management requires the collective involvement of C-level executives and stakeholders to successfully implement changes within a care facility.
Change is required when individuals, processes, teams, and tools cannot keep pace with the ever-changing needs and expectations of the organization. This article explores the significance of change management, and it presents five critical steps for leading change in modern healthcare.
Change management helps practices achieve their organizational goals with minimal resistance to change from care staff. Healthcare executives must build focused, structured change management plans to effectively guide personnel to achieve desired outcomes. An effective plan eliminates anxiety, confusion and stress for care teams during major or minor organizational transitions.
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Organizational change can either be adaptive or transformational depending on the needs of the care facility. Adaptive changes are minor, incremental adjustments that improve clinical processes and workflows. This iterative change strategy does not impact the business model of the care facility.
Transformative, long-term change strategies greatly impact the culture and mission of an organization. Transformational change includes substantial, sudden alterations that impact how people, processes and tools operate in hospitals. Transformational change management may lead to a complete overhaul of the care facility’s critical functions and business structure.
To successfully implement an organizational change approach, healthcare executives must focus on the following five steps:
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Hospitals can transform how teams communicate through HIPAA-compliant alerting and messaging solutions, such as the OnPage clinical communication and collaboration (CC&C) system.
OnPage replaces pagers and automates the delivery of alerts based on configurable escalation and scheduling policies. The OnPage CC&C solution consists of a web console and a secure mobile application that delivers:
Whether it is part of an organization’s adaptive or transformational change initiatives, OnPage always provides a fast, simple technology onboarding process that meets all change management plan expectations. That way, healthcare organizations can quickly transform and modernize their provider-to-provider communications.
Healthcare leaders must build concrete, effective change management plans to ensure that their organizations evolve along with the industry. Successful plan implementation helps leaders modernize their organizational workflows, and it prevents critical care functions from remaining stagnant over the years.
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