The OnPage incident alerting system sits at the center of your modern IT tech stack, centralizing all alerts in one place while elevating critical notifications so that you never miss time-sensitive messages. OnPage alerts the right responder in real time using alerting policies, routing rules and fail-safe on-call schedules. With over 250+ integrations, OnPage integrates with popular ITSM, remote monitoring and cybersecurity tools, and it alerts responders via a secure mobile application with redundant messaging to phone, SMS and email. Critical mobile alerts bypass the silent switch on all mobile devices.
Create defined times, schedules and rotations for on-call engineers. Automatically alert designated members when a critical incident occurs. Give response teams peace of mind knowing there is continuous, error-free coverage when schedules are populated incorrectly.
Rule-based algorithms allow users to automate escalation policies, alerting the next person on call. Ensure that critical notifications are always managed and resolved by the right people at the right time.
OnPage provides real-time audit trails and reports to give instant visibility into the incident life cycle for better analysis of the IT team’s resolution performance.
OnPage’s incident alert management system integrates with leading collaboration, ticketing and monitoring tools. Out-of-the-box integrations include Amazon CloudWatch, ConnectWise Manage, Datto Autotask, ServiceNow and more! With OnPage’s powerful integrations, incident teams can better manage critical issues and enhance incident response time.
Ron Abruzzo
JMK Systems Solutions, Inc.
Trevor S.
Business (50 or fewer emp.)
Osvaldo T.
Network Operation Manager for Americas
