HIPAA-Secure Messaging

OnPage’s HIPAA-secure messaging platform allows care teams to securely exchange sensitive information on the OnPage mobile pager application. All communications are encrypted and hosted on OnPage’s SSAE-16-compliant facility.

The mobile pager service enhances care team accountability, transparency and responsiveness. OnPage’s HIPAA-secure messaging solution overrides the silent switch on all smartphones, and it automates alert delivery to the person on call through web-based digital schedules and escalation policies.

OnPage’s HIPAA-secure messaging service enables healthcare providers to communicate via encrypted and secure text communication.

Additional features include the ability to:

• Create and manage escalation policies
• Bring critical alerts to the forefront, continuing for up to eight hours until acknowledged
• Override the silent switch on all mobile devices
• Enable administrator-user secure communications
• Track messages and review audit trails with SENT, DELIVERED and READ receipts
• Give every group their preferred on-call rotation with on-call scheduling
• Create on-call recurring schedule exceptions
• Add attachments to messages for better decision-making
• Mute the mobile pager when off duty
• Remote wipe sensitive information if devices are confiscated