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Reimagine

Automated Incident Management

Detect, address and resolve critical events in a fast,
efficient manner.

What Is Automated Incident Management?

Automated incident management ensures that critical events are
detected, addressed and resolved in a fast, efficient manner. 
Lacking automation in the workplace results in disjointed
communication and poor coordination across ITOps teams.
Without automation, siloed teams cannot view real-time incident
statuses and are uninformed of what is still required to resolve
the critical event.

Benefits of Automated Response

Aligning departments, processes and tools significantly
reduces mean time to repair (MTTR). Through automated
incident management, ITOps teams can effectively collaborate
to combat time-sensitive issues and assure that IT environments are operating normally.

Frictionless On-Call Management

Streamline and digitize the process of adding members
of the engineering staff to the on-call schedule. Establish
escalation policies and routing rules to automatically escalate
incidents to the right on-call staff. Democratize the process of
schedule creation, knowing there is a continuous, error
-free coverage when schedules are populated incorrectly. 
Introduce accountability to the process and ensure that
employees take ownership of their actions.

Integrate and Automate Systems

Deliver uninterrupted digital experiences and accelerate software delivery
by integrating OnPage’s incident alerting tools with leading solutions across
ITSM, monitoring, cybersecurity, etc. 

OnPage can be easily plugged into any system through email, webhooks and
custom APIs, allowing organizations to automate incident response at scale.