On-Call Paging App

Gain secure, two-way communications and alert-until-read “paging”
all within a single on-call paging app that elevates critical messages.
Mobilize the right team members promptly to improve response times.

On-call paging is a method of alerting on-call personnel to critical incidents and tasks that require immediate attention. These systems are used across several industries where designated individuals need to be available outside of working hours to respond to time-sensitive emergencies. Some of the key aspects of an on-call paging app include immediate alerting, escalation capabilities, digital scheduling functions, and post-incident reporting.

At a Glance | 4 Major Problems With Pagers

Antiquated Pagers Are Holding you Back …

4 major problems with pagers infographic: Old Infrastructure - Infrastructure supporting pagers is dying.Lacking Security - Pagers are insecure and can be easily hacked.Limited Range - Responders miss pages outside of specific grounds. No Attachments - Contextual files can't be included in a critical page.

On-call paging applications has come a long way and traditional pagers no longer cut it, especially with flaws like:

Dependency on an infrastructure that is on the verge of being sunset
Limited signal or range, preventing on-call responders from receiving pages outside of specific grounds
Lack of encryption and security
Inability to include contextual information on time-sensitive incidents

Unlike the ’90s, modern response teams require an intelligent solution that streamlines team communications during emergencies while providing persistent mobile alerting to enhance incident resolution.

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"Page" On-Call Teams with OnPage's Alerting Solution

OnPage’s on-call paging app includes the following features:

Configurable escalation policies
Two-way messaging with rich content and attachments
Override the silent switch on all devices
Contact sync
High and low, priority-based paging capabilities
One monthly fee covers unlimited global messaging
Secure, encrypted communication
Remote data wipe of sensitive information
Alert-until-read notification/”page” delivery

See a side-by-side comparison between OnPage, pager services, and email.

OnPage application showing the capabilities of OnPage's HIPAA-compliant messaging solutions including two-way secure communications, high-priority alerting, secure attachment delivery, on-call scheduling, role-based messaging, and audit trails/message confirmation receipts.

How These Industries Use OnPage's On-Call Paging App

IT, MSP, & Tech Teams

IT teams require after-hours critical alerting, so they use OnPage to effectively mobilize on-call IT teams to critical incidents.

Healthcare

Healthcare teams replace pagers with OnPage to expedite critical alert delivery to the right teams during patient emergencies.

Manufacturing

Manufacturing teams can overcome pager limitations by promptly communicating critical events in noisy environments.

Facility Management

OnPage delivers real-time alerts from facility management systems to service technicians for swift resolution.

Environmental Monitoring

Extend alert management to environmental monitoring tools. Drive swift incident routing, on-call management and critical alerting.

on-call energy and utilities worker using OnPage

Energy & Utilities

Achieve a reliable method to alert on-call tech about service disruptions. Comply with regulations and drive public safety.

Dialysis Care Centers

Gain an elevated channel on phone to carry out critical “paging” and collaboration, with a focus on promptly delivering care.

Government Agencies

Elevate critical communication and on-call management, replacing outdated pagers for instant secure alerts on smartphones.

Beyond On-Call Paging

OnPage goes beyond just being an on-call paging app!

Explore a comprehensive solution that incorporates on-call paging, digital scheduling, alert escalations, alerting redundancies, audit trail, and reporting.

Features and capabilities include:

On-call schedules for each team with unique escalation criteria for message routing
Ability to view your and your team’s schedule via the mobile application
Alert-until-read capabilities that ensure critical alerts are never missed
Fail-safe scheduler delivers alerts to the entire on-call team in the case of schedule gaps or misconfigurations
Live Call Routing
Ability to create exceptions to recurring on-call schedules
Post-incident reporting vis audit trails, real-time reporting console, and downloadable reports

IT person using OnPage smartphone application displaying many benefits including on-call digital scheduling, two-way secure messaging, editable escalation policies, schedule view on the mobile app, and high-priority alerting.