Instantly alert your on-call teams to high-priority Jira tickets on their OnPage phone app – and automatically sync their responses back to Jira for seamless tracking and optionally triggering automated workflows.
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Integrations: OnPage + Jira
Turn Critical Jira tickets into OnPage Alerts
OnPage + Jira Integration Capabilities
About the Integration | OnPage + Jira
Integrate Jira with OnPage using Jira automation and OnPage Webhooks. The integration leverages Jira’s built-in workflow system, allowing you to customize it to be as simple or as advanced as you need.
At its core, the integration enables two-way communication: Critical Jira tickets trigger OnPage alerts, and user responses from the OnPage app are automatically posted back as comments on the related ticket.
From there, you can use Jira’s branching logic to drive automated actions. For example, if an OnPage responder selects, “In Progress,” Jira can automatically update the ticket status. Select “Escalation” and the ticket can be reassigned – all without manual intervention.
Benefits | OnPage + Jira
The power of this integration comes to life through OnPage’s unique features that ensure critical issues get the attention – and action – they deserve🚀
Key Components | Incident Alert Management
Persistent Alerts
Elevate critical alerts. Bypass phone’s DND settings and alert persistently until read.
On-Call Assignment
Gain flexible, fail-safe scheduling capabilities. Set up on-call rotations and escalation rules
Escalations and Redundancies
Escalate alerts based on availability and urgency. Add several channels of communication for redundancy.
Live Call Routing
Enable direct access to your on-call staff via live call, voicemail, or SMS over a dedicated number.
Post-incident analysis
Track incident progress in real time. Unleash trends from post incident reviews.
Begin Your Journey to Effective Alerting & On-Call Management
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