A lot More Than Just a Pager App!

OnPage’s intelligent alerting solution ensures that critical alerts are automatically delivered to the right person at the right time. Just schedule the right people on the on-call scheduler and OnPage automates the alert! OnPage’s next-generation features include:

• On-call schedules for each response team with unique escalation criteria
• Alert-Until-Read capability ensures critical alerts are never missed.
• Audit trails track notifications to see when they’re read and acknowledged.
• Fault-proof scheduler defaults to “always full” when a person is removed from an on-call shift by mistake with no replacement.
• Ability to create one-time schedule exceptions to recurring on-call schedules.
• Post-incident reporting via audit trails, real-time reporting console and downloadable reports

Override Silent Switch and DND Mode on All Devices

OnPage is one of the very few incident alerting services to override the silent switch on iOS and Do Not Disturb (DND) mode on all devices. This ensures that all OnPage high-priority, critical alerts are addressed and heard regardless of one’s iOS configurations or system settings.

Pagers are problematic in healthcare. Many leading institutions note that their physicians have missed pages. Here are a few of the findings from important research studies on the problems with pagers:

• Pagers cost over $1.7M per year in lost productivity.
• Many users prefer smart device platforms over pagers.
• Pagers lack encryption.
• Pagers increasingly run on an aging infrastructure that is not being updated.

Want to learn more about the issues associated with pagers? Download our white paper.